Property Vine - Pacific Sands
4.2
Excellent(414 Reviews)Apartment hotel in Mackay
1 queen bed
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Beach aparthotel near Harrup Park
Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. Additional amenities include a TV, a ceiling fan, and a hair dryer. Weekly housekeeping is available.
Property Vine - Pacific Sands offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels.
Recreational amenities at the aparthotel include an outdoor pool.
Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. Additional amenities include a TV, a ceiling fan, and a hair dryer. Weekly housekeeping is available.
Property Vine - Pacific Sands offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Garden
Map of Mackay
Available Rooms
Apartment, 1 Bedroom
1 Queen • 667 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms
1 Queen • 2 Single • 764 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
King Executive Room with Balcony
1 King • 452 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
King Room Studio
1 King • 430 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Studio
1 King • 430 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(414 Reviews)4.2
Comfortable and modern
4.2
Excellent reception polite and informative
Very quite and close to all shopping beaches
Fuss free stay everything required in a self contained apartment
4.2
Property doors are very hard to open. We need both hand to open the doors. When doors are open and close very noisy.
4.2
Excellent customer service team
4.2
Advertised as 4 star. Room is underwhelming. Limited furniture/decorating, carpet stained, light fittings missing, throw pillows stained. Gross!
Walls between rooms are paper thin. I was subjected to listening to a domestic dispute from the room next door, including the constant slamming of doors and children screaming for 3 and half hours.
No info on after hour contact, complained in the morning and was told the after hour contact number is on the front door to the lobby - quite unsafe for a lone female traveller with a domestic dispute happening in the room next door and spilling out into the shared spaces. Reception didn’t care.
I won’t be staying here again. Honestly a nightmare experience
4.2
Rooms are tired, big red stain on the carpet, black marks on the wall. Receptionist was lovely when we asked for more towels and toilet paper as the rooms are not serviced every day. It is convenient to have some cutlery, crockery and the kettle, sandwich press, microwave and toaster.
4.2
This was one of the worst hotels I have ever stayed in! The windows were so dusty and we had a lot of ants in the kitchen, it was very disgusting. Everything was very used. The shower was also dirty. We needed to park our car outside of the building because all parking spaces were full. The next day our license plates were stolen. So very unsafe area. I would not recommend staying there.
4.2
Upon arrival the front desk did not tell me any information just gave me the keys and sent me on my way I had to ask about every little detail which should have been provided welcoming me.
I had no aircon for four days, when I called up about this issue they were not very accommodating and said they would not know when it will be fixed. Was fixed on last day however, communication was poor and I was not aware till before I checked out.
4.2
The staff were excellent / nice quite apartment.
4.2
-clean and quiet
-reasonably priced
-not located near shops (short drive to CBD)
-very poor communication
-broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm)
-room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online.
4.2
Secure parking
4.2
We stayed 12 nights during Christmas and New Year but only got once housekeeping service. Some facilities in the room not working, eg. TV, fan and laundry dryer. The balcony door handles became mouldy and disgusting. Ants everywhere in the kitchen area.
4.2
Not cleaned well and not enough utensils
4.2
It was close to work for me and close to go fishing.
Staff were all great!
I was missing a frying pan, but when i advised them i got one straight away.
4.2
The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car…
We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place.
4.2
Was a good place to stay
4.2
Reception closes at 4.30 pm , arrived at 6pm did a pre check in but arrived with no key information . After hours number is at reception but cant access reception area
4.2
Pleasant views of the sand dunes and beach in the distance.
4.2
The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus.
4.2
Check in was quick and easy, great off street parking. Unit was clean and serviceable, good elevator accessibility. Great views and access to big walking path. Bed was a bit hard, but nice pillows, doona and towels. Kitchen worked well, overall, good accommodation.
4.2
It was spacious snd reasonably priced.
4.2
Staff waa great. Would definitely recommend.
4.2
great location, staff helpful and friendly
4.2
This accommodation advertised free Wifi. But it was only available in the reception area. This should be notable on the website and booking confirmation
4.2
Room only surface cleaned. Dust and bugs on most surfaces. One lift not sufficient for the building and it wasn’t working on our departure so we had to carry luggage down 6 flights of stairs.
4.2
Nicely presented property. Parking is tight. A bit out of town. Good bed.
4.2
Friendly reception and cleaning teams
4.2
the property was ok .. But the air con on the balcony made sitting outside impossible as it threw out too much heat ..
The smell from the rubbish room was disgusting ..
Not enough plates and knives and forks as well as pots and pans ..
4.2
Friendly staff, clean rooms. Really nice showers.
4.2
The property is in an out of the way location but has views of a nature reserve and it is very quiet. Works out if you have a car.
4.2
Excellent and Friendly Staff but the rooms need miner maintenance done. Light in entrance not working, Tv Remote no battery’s, washing up of dishes where unclean and bowl missing. I was disappointed that I did not get a view but the other 2 rooms that were booked did. Like I said miner improvements that would have given better star rating results
4.2
Staff were fantastic. Our view was on par with the best. Our Comfort was great & all facilities were top notch. We might book again, if we can get a similar room, with that view.
4.2
Easy checking in and the staff where very friendly and helpful
4.2
A decent place to stay, could do with some basic maintenance
4.2
Will for sure be back.
4.2
Good value for money.
Quiet & clean.
Quiet area close to walking track.
4.2
Location was great and nice out look from the unit. had a kitchenette net and heaps of space. Staff where helpful and friendly when you need help. The only thing is the beds where really bad they need an up grade big time I did end up having a really sore back, I spoke to some of the other guests and they had the some problem.
4.2
Great place to stay. Nicely sized and comfortable rooms.
4.2
Fantastic place to stay. Close to lord of fun things and the beach.
4.2
Basic hotel in a slightly “remote” location - not close to restaurants, transport, etc.
FAQs
How much does this apartment hotel cost compared to others in Mackay?
The average price for a rental in Mackay is $99 per night. This rental is $7 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Property Vine - Pacific Sands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Property Vine - Pacific Sands. Enjoy the water!
Is Property Vine - Pacific Sands pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Property Vine - Pacific Sands?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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