I stayed in Villa 6. The villa was spacious, comfortable, quite, serene, has a fantastic free standing bathtub. The view from this Villa overlooked the canopy of flora and fauna and the ocean. If you like nature, quietness and tranquility this is the place for you. Not close to to town which was was a plus for me. Great staff that are kind and care about your stay. I was absolutely stunned how pretty the grounds were.

Highly recommended. While not the hot spot of Porto Ayora and about 20min drive, it’s a beautiful property with a lot of space unlike the smaller hotels around the port area. The staff stands out as well. They are helpful and friendly. They will make sure you get to where you want and work out transportation.

Beautiful area. I was surprised that check out time is 10am. However, didnt have any issues to delay check out till noon.

Will definitely recommend this hotel. The surroundings, service and nature are excellent reasons.

Fantastic hospitality and service.

Property gorgeous and staff wonderful. We loved how spacious room was. It’s a $10 cab ride to town but closer to port for most day tours.

The Royal Palm has great service. We had to change our stay a number of times due to the COVID-19 restrictions. They were very accommodating regarding our changes..

Pretty place. Staff was friendly and very helpful.

Beautiful, spacious villa in the middle of the national park in Santa Cruz Island, Galapagos. The staff were excellent and accommodating, and the restaurant was superb, going out of their way to accommodate our food requests. The only problem- not a trivial one sadly- was that the property wasn't fully insect-proof (despite fly screens), so we had a mosquito biting us all night.

We were looking forward to this hotel, but it does not live up to it's star rating as it has no restaurant at the moment. It is being refurbished, but we were only told 24 hours beforehand, really not good enough. Yes they run a shuttle into town, some 25 mins distant, but on one day there was no shuttle coming back, so that was a taxi at our expense. Absolutely no food available after lunch. Only got half of the breakfast we ordered on day 1, day 2 was much better, but still has to be eaten sitting in your room with no place setting or condiments. Shower room left a lot to be desired, who knows what lurks below the wooden slating! Millipedes galore in the room! Bed was very comfortable and furniture classic and good, but curtains don't meet and hang off in places. Biggest disappointment was that, although there was space to sit outside the room, there was nothing to sit on. Staff varied from being very helpful and pleasant, to one manager who could not have been more unpleasant if she tried. General cleanliness was not good, green mould and moss growing everywhere, in the pool shower, on all the paths, on lots of the buildings. There is nothing around, so no options to eat elsewhere other than town. We moved on our last night to be in town where there were other people and where we could eat!

Beautiful and secluded hotel nested away in the Highlands, perfect if you’re looking for a peaceful stay or romantic break. A 20 minute taxi drive away from the hustle and bustle of Puerto Ayora, really was lovely to return after a long day out to the mist and jungle feel.

El servicio es excelente de todo absolutamente todo el personal

From arrival until departure the staff at the Royal Palm had our best interest and desires met. Sébastien, Daniel, Gustavo, Rita, Tania, and Angel were one step ahead of everything and made our family feel at home. The grounds, although a bit away from the port(15min/$10usd each way), offered the privacy and serenity we greatly enjoyed after day tours. Truly an oasis in the "highlands". Mil gracias to the Royal Palm team for a beautiful and memorable Santa Cruz experience .

This is one of the most beautiful places I’ve ever been , will remember it forever . It is far from downtown puerto ayora about 20 minutes but worth it to get the peace and quiet and tranquility . this place is one of a kind . It will cost you $10 for taxi to and from puerto ayora but totally worth it . Don’t listen to a word of the negative reviews , you won’t be disappointed.

The Royal Palm was beautiful! My sister and I stayed here and the villa was so nice, the staff was so wonderful, and the property was breathtaking!

Very lovely hotel. Enjoyed the location, the grounds and the view.

Beautiful establishment with top services. Staff was awesome in all respects.

We stayed at this amazing and beautiful Resort in the Highlands in June of 2017. I would like to first comment on the absolutely amazing staff and responsiveness to every need. Juan Carlos, Paola and Gustavo made our stay there amazing and comfortable. The hotel is secluded, but it was exactly what we were looking for. Transportation into town is only 20 minutes away and we never had a problem getting to or from our hotel. Thanks to everyone at Royal Palm for an amazing experience and trip to remember. We will be back!!!