Hôtel Palace Royal

Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Suite with Panoramic City View, 1 King bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Bedroom | Coffee and/or coffee maker

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

4.1

Excellent(2,582 Reviews)

Hotel in Quebec City

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a fitness center, near Château Frontenac
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Wired internet in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Weekly housekeeping is available.
Hôtel Palace Royal offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Quebec City

Nearby attractions

Village Vacances Valcartier

15.2 mi

The Battlefields Park

0.7 mi

Canyon Sainte-Anne

24.1 mi

Musée national des beaux-arts du Québec

0.9 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Signature Room, 1 King bed and Sofa-bed

1 King • 1 Sofa • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exterior View Family Suite, 2 Queen and 1 sofa bed

2 Queen • 1 Sofa • 549 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

1 Queen • 1 Sofa • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hôtel Palace Royal

$$$$

4.1

Excellent(2,582 Reviews)

Hotel in Quebec City

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Quebec City

Nearby attractions

Village Vacances Valcartier

15.2 mi

The Battlefields Park

0.7 mi

Canyon Sainte-Anne

24.1 mi

Musée national des beaux-arts du Québec

0.9 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Signature Room, 1 King bed and Sofa-bed

1 King • 1 Sofa • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exterior View Family Suite, 2 Queen and 1 sofa bed

2 Queen • 1 Sofa • 549 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

1 Queen • 1 Sofa • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.1

Excellent(2,582 Reviews)

4.1

Oct 2024

This hotel is a great location to the Old City. Just a block away. It also has a parking garage under the hotel with in and out opportunities. I loved this hotel. My biggest beef is that we did not have daily housekeeping services. I noticed my trash was emptied but no replacement towels when I left towels on the floor and our beds were never made. We were there for 3 nights. After the second night I asked a steward in the hall for new towels. I pay the same amount every night and expect housekeeping everyday of my stay. Discount those nights if I can’t get good service. The hot tub jets are sub-standard. It needs some retrofitting. After walking all around steep Quebec City, I looked forward to the hot tub but found it disappointing that the jets in the tub barely did their job. We ate at the hotel restaurant and had an amazing meal. Loved the layout of our room. It was a 2 room suite and was happy to get a room with 2 queen beds. Would definitely stay here again but I would negotiate daily housekeeping.

4.1

Oct 2024

After arriving early from our morning flight, staff at front desk did not offer anything when we arrived until WE ourselves asked to store bags. They told us to come back at around 1. After doing so staff still maintained we were too early until another desk attendant interrupted and asked for my info. That’s when we were told our room was ready. Had we left it to the original personnel who knows how much longer we’d be waiting. Room is nicely appointed but not super clean. There were what looked like candle wax stains on the wall in the corner and the bathroom had a dent in the wall, to name a few issues. The bed is comfortable enough but the towels are spartan and rough. The pool is very cute, in the tropical courtyard but the whirlpool jets were not working. Overall, it was an OK stay, but perhaps a bit overpriced for the level of service and comfort offered.

4.1

Oct 2024

Dark. Very dark if you choose the “garden view.” The photos do not match the vibe. Dingy. Stale air. Creepy. Avoid if you are sensitive to energy. Unorganized and staff systems are frighteningly lacking in communication. It feels like no one really knew the answer to anything. Restaurant staff was great. Family had fun with the pool, hot tub and sauna. Fridge was extremely tiny.

4.1

Oct 2024

As a 4 star hotel, I was surprised that only paper cups were provided for guests. The sofa bed was not comfortable and the bath towels were below standard. However, the hotel has a great location.

4.1

Oct 2024

The hotel Is older, but well maintained. We enjoyed the views. For older people who want to walk Old Quebec it can be a bit of a hike.

4.1

Oct 2024

The only glitch at check in was I didn't bring the same credit card as I used for the reservation so had to resign for a new deposit. No big deal. The concierge helped with maps and restaurant recommendations but didn't tell us on a Friday night we would need reservations.

4.1

Oct 2024

Location is great for old Quebec but that is the only good feature of this property. Staff were very poorly trained and displayed consistent passive aggressive behaviour across all departments. The hotel management have a lot to answer for in terms of training and hygiene. Waiting staff were in dirty uniforms, cleaning staff (when they appeared) pretended not to understand. Front desk were totally indifferent. Concierge either not there or more interested in their phone or eating on duty. DO NOT GO FOR BREAKFAST. There are rules upon rules which remain unclear, food in buffet is inedible and hygiene levels are awful. Tables have milk in tiny disposable cartons (think airplane milk) Some menu items were unavailable because nobody is stock checking Waiting staff and kitchen staff wearing dirty uniforms and are totally disinteresed in the guests as are all staff in the hotel. Our only conclusion is that this property is being operated by a management team that is only interested in the bottom line and COMPLETELY misses the point of what the hospitality industry is about - Guest Relations. Having stayed in many hotels worldwide from 1 to 5 star we can definitely say that this is the Worst, Most Poorly Trained bunch of employees ever encountered. Management must take responsibility for this appalling level of indifference. Do yourself a favour and stay somewhere that the staff actually give a damm about their customers.

4.1

Oct 2024

It was just OK. Disappointed by the size of the room. For the same amount of money we could have done much better somewhere else !

4.1

Oct 2024

A beautiful hotel, nice room! There was one evening that the elevators were not running… couldn’t use the stairs as the doors to each floor was locked. Only one elevator was running with lots of people waiting. Location was perfect for us to walk around the neighborhood.

4.1

Oct 2024

Located near enough to walk everywhere!

4.1

Oct 2024

It was wonderful. The beds were the very best ever. The staff were amazing.

4.1

Sep 2024

Decent hotel, little dated but comfortable. On the weekends there is live music in the center of the hotel. Located just outside the wall of the old city of Quebec

4.1

Sep 2024

We stayed here for our anniversary weekend, and it was wonderful! Great location, 2 min walk to Old Quebec. Lovely decor. Clean and friendly, bilingual staff. Will stay here again.

4.1

Sep 2024

Not so good. Cleaned of room was not satisfying. Even I bucket filled with water and looked like melted ice from other guests. My parents room’s bathroom was not clean

4.1

Sep 2024

Great stay. Perfect location

4.1

Sep 2024

Nice shows

4.1

Sep 2024

Our stay was wonderful property was beautiful and a great location. The staff was very friendly and willing to help.

4.1

Sep 2024

Lovely decor perfect for its vicinity to Old Quebec, which is short walking distance away from the hotel. Would definitely stay there again.

4.1

Sep 2024

Very nice and pleasurable stay. Front desk Maryam is wonderful and we enjoyed her customer service.

4.1

Aug 2024

Was good

4.1

Aug 2024

Awesome property in the heart Of Quebec City . Prime location with major attractions accessible by Foot.

4.1

Aug 2024

It's well situated in the Old QC. Everything is in walking distance which is very good. The bathroom is outdated and one elevator was not functioning the waiting list was long and mostly always full. Overall it's a nice place to stay especially if you have kids..nice pool.

4.1

Aug 2024

It was a convenient location to stay and if you had kids or enjoyed swimming the pool looked fun

4.1

Aug 2024

We were told that it would have free parking and breakfast included. We had to pay for both. The 1st night the room temperature was at 80 degrees Fahrenheit and the next day we had to wait until maintenance would turn on the air conditioning. It still didn’t work properly. I asked three staff to explain what their breakfast included. No one could give me an answer. Customer service was not properly handled or provided. This hotel needs professionally trained staff especially since it is a tourist destination. I would not recommend anyone to stay there.

4.1

Aug 2024

Friendly stuff, Nice clean room. I will go back.

4.1

Aug 2024

Amazing stay. We always stay here when we are at QC. Highly recommend

4.1

Aug 2024

Love the indoor swimming pool

4.1

Aug 2024

close to the attractions place.

4.1

Aug 2024

Good all around hotel. Breakfast is amazing

4.1

Aug 2024

Great location, walkable to everything, great pool area, room was bright and clean

4.1

Aug 2024

The hotel is in good conditions and in a great location. It’s right there at one of the entrance of the old city.

4.1

Aug 2024

Very well appointed hotel with generous rooms, amenities and on-site parking garage. Staff was friendly and helpful.

4.1

Aug 2024

We enjoyed our 2 nights stay , only thing is the sofa bed is quite old, not very comfortable to sleep in. But otherwise it’s very good location

4.1

Aug 2024

A piece of the ceiling fell off shortly after entering the room. Staff didn't show much interest at first. Disappointing cleanliness. Got better over time.

4.1

Aug 2024

Kids loved the pool! Room was spacious and clean. Excellent location very walkable to everything.

4.1

Aug 2024

Property was clean, quiet for the most part and walking distance to most sites.

4.1

Aug 2024

The hotel needs to step up the housekeeping we stayed 4 nights but our room was not cleaned until day 3 only got a refresh on towels day3. I could understand during pandemic but now it needs to go back to normal. The hot tub jets were on minimal felt like normal bath tub. The pool was cold .

4.1

Aug 2024

Amazing location very close to all the shops, restaurants and sites of Old Quebec. Staff were all very welcoming and kind. We loved our junior suite. The view was amazing and the space was perfect for our family of 4. We were thankful for onsite parking however the parking lot was a bit nerve-wracking and it was difficult to find a spot. Overall it was great and we’d definitely stay again.

4.1

Aug 2024

Excellent location.

4.1

Aug 2024

Service at front desk is very slow. Elevator wasn’t working sometime. Floor in our room was dirty from the moment we got in. It was sandy and the dust stuck to our feet the entire time we were there. Also, the room phone wasn’t working so when I did need help from the front desk I had to call the main line with my cell phone to get through to the front desk.

FAQs

How much does this hotel cost compared to others in Quebec City?

The average price for a rental in Quebec City is $97 per night. This rental is $47 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hôtel Palace Royal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel Palace Royal. Enjoy the water!

Is Hôtel Palace Royal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hôtel Palace Royal?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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4.6

Outstanding(2,039 Reviews)

Hotel Port Royal

Hotel

in Québec City

4star

1 queen bed, 1 sofa bed

Air conditioner · Internet / Wifi · Balcony or Patio

Looking for a Hotel in Quebec City, this Hotel for $145 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

$$$$

Hôtel Palace Royal

Hotel in Quebec City

Reasons to book

About this hotel

Amenities

Map of Quebec City

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Hôtel Palace Royal

Hotel in Quebec City

Reasons to book

About this hotel

Amenities

Map of Quebec City

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Reviews

FAQs

How much does this hotel cost compared to others in Quebec City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Palace Royal pet friendly?

What amenities are available at Hôtel Palace Royal?

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