Hôtel Palace Royal

Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Suite with Panoramic City View, 1 King bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Bedroom | Coffee and/or coffee maker

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

4.1 / 5.0

Excellent(2,664 Ratings)

Hotel in Quebec City

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a fitness center, near Château Frontenac
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Wired internet in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Weekly housekeeping is available.
Hôtel Palace Royal offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Quebec City

Nearby attractions

Village Vacances Valcartier

15.2 mi

The Battlefields Park

0.7 mi

Canyon Sainte-Anne

24.1 mi

Musée national des beaux-arts du Québec

0.9 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Signature Room, 1 King bed and Sofa-bed

1 King • 1 Sofa • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exterior View Family Suite, 2 Queen and 1 sofa bed

2 Queen • 1 Sofa • 549 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

1 Queen • 1 Sofa • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hôtel Palace Royal

$$$$

4.1 / 5.0

Excellent(2,664 Ratings)

Hotel in Quebec City

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Quebec City

Nearby attractions

Village Vacances Valcartier

15.2 mi

The Battlefields Park

0.7 mi

Canyon Sainte-Anne

24.1 mi

Musée national des beaux-arts du Québec

0.9 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Signature Room, 1 King bed and Sofa-bed

1 King • 1 Sofa • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exterior View Family Suite, 2 Queen and 1 sofa bed

2 Queen • 1 Sofa • 549 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

1 Queen • 1 Sofa • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(2,664 Ratings)

2.5 / 5.0

Dec 2024

The staff was friendly, accomodating and answered all our questions about the stay the good places to eat and visit. Our room was huge and have a great view of the Old Quebec City. Definitely coming back by summer next year.

2.5 / 5.0

Dec 2024

I thoroughly enjoyed my stay. The hotel was just as described in Hotels.com site. We had the family suite with the interior balcony and our family of 5 had plenty of room to relax. The room and hotel were spotless. The best part of the hotel, was that it was within walking distance of everything we wanted to see in the Old town, plus shops and restaurants.

2.0 / 5.0

Dec 2024

Hôtel was very nice. We stayed in a family suite looking out to the atrium which was beautiful with a pool and hot tub. However, the noise from the atrium echoed extremely loudly. It wasn’t the children playing in the pool that bothered us but rather the party goers that hooted and hollered until 4am. I contacted the front desk at 1230am to ask if the noise from the bar area could settle down because there were families trying to sleep. The girl at the front desk basically said it’s a Christmas party and will be done at 1am. No care for anyone who may needed sleep. Housekeeping dropped toilet paper and Kleenex, towels at our request. Room was not cleaned for the 3 days we were there.

1.5 / 5.0

Nov 2024

Hotel is dated. People are leaving their trays from room service everywhere, including at our door. Pool area is not great.

2.5 / 5.0

Nov 2024

Very enjoyable; my room was comfortable and spacious. The Wi-fi worked very well. Thanks!

2.0 / 5.0

Oct 2024

This hotel is a great location to the Old City. Just a block away. It also has a parking garage under the hotel with in and out opportunities. I loved this hotel. My biggest beef is that we did not have daily housekeeping services. I noticed my trash was emptied but no replacement towels when I left towels on the floor and our beds were never made. We were there for 3 nights. After the second night I asked a steward in the hall for new towels. I pay the same amount every night and expect housekeeping everyday of my stay. Discount those nights if I can’t get good service. The hot tub jets are sub-standard. It needs some retrofitting. After walking all around steep Quebec City, I looked forward to the hot tub but found it disappointing that the jets in the tub barely did their job. We ate at the hotel restaurant and had an amazing meal. Loved the layout of our room. It was a 2 room suite and was happy to get a room with 2 queen beds. Would definitely stay here again but I would negotiate daily housekeeping.

1.5 / 5.0

Oct 2024

After arriving early from our morning flight, staff at front desk did not offer anything when we arrived until WE ourselves asked to store bags. They told us to come back at around 1. After doing so staff still maintained we were too early until another desk attendant interrupted and asked for my info. That’s when we were told our room was ready. Had we left it to the original personnel who knows how much longer we’d be waiting. Room is nicely appointed but not super clean. There were what looked like candle wax stains on the wall in the corner and the bathroom had a dent in the wall, to name a few issues. The bed is comfortable enough but the towels are spartan and rough. The pool is very cute, in the tropical courtyard but the whirlpool jets were not working. Overall, it was an OK stay, but perhaps a bit overpriced for the level of service and comfort offered.

0.5 / 5.0

Oct 2024

Dark. Very dark if you choose the “garden view.” The photos do not match the vibe. Dingy. Stale air. Creepy. Avoid if you are sensitive to energy. Unorganized and staff systems are frighteningly lacking in communication. It feels like no one really knew the answer to anything. Restaurant staff was great. Family had fun with the pool, hot tub and sauna. Fridge was extremely tiny.

1.5 / 5.0

Oct 2024

As a 4 star hotel, I was surprised that only paper cups were provided for guests. The sofa bed was not comfortable and the bath towels were below standard. However, the hotel has a great location.

2.5 / 5.0

Oct 2024

The hotel Is older, but well maintained. We enjoyed the views. For older people who want to walk Old Quebec it can be a bit of a hike.

2.5 / 5.0

Oct 2024

The only glitch at check in was I didn't bring the same credit card as I used for the reservation so had to resign for a new deposit. No big deal. The concierge helped with maps and restaurant recommendations but didn't tell us on a Friday night we would need reservations.

0.5 / 5.0

Oct 2024

Location is great for old Quebec but that is the only good feature of this property. Staff were very poorly trained and displayed consistent passive aggressive behaviour across all departments. The hotel management have a lot to answer for in terms of training and hygiene. Waiting staff were in dirty uniforms, cleaning staff (when they appeared) pretended not to understand. Front desk were totally indifferent. Concierge either not there or more interested in their phone or eating on duty. DO NOT GO FOR BREAKFAST. There are rules upon rules which remain unclear, food in buffet is inedible and hygiene levels are awful. Tables have milk in tiny disposable cartons (think airplane milk) Some menu items were unavailable because nobody is stock checking Waiting staff and kitchen staff wearing dirty uniforms and are totally disinteresed in the guests as are all staff in the hotel. Our only conclusion is that this property is being operated by a management team that is only interested in the bottom line and COMPLETELY misses the point of what the hospitality industry is about - Guest Relations. Having stayed in many hotels worldwide from 1 to 5 star we can definitely say that this is the Worst, Most Poorly Trained bunch of employees ever encountered. Management must take responsibility for this appalling level of indifference. Do yourself a favour and stay somewhere that the staff actually give a damm about their customers.

2.0 / 5.0

Oct 2024

It was just OK. Disappointed by the size of the room. For the same amount of money we could have done much better somewhere else !

2.0 / 5.0

Oct 2024

A beautiful hotel, nice room! There was one evening that the elevators were not running… couldn’t use the stairs as the doors to each floor was locked. Only one elevator was running with lots of people waiting. Location was perfect for us to walk around the neighborhood.

2.5 / 5.0

Oct 2024

Located near enough to walk everywhere!

2.5 / 5.0

Oct 2024

It was wonderful. The beds were the very best ever. The staff were amazing.

2.0 / 5.0

Sep 2024

Decent hotel, little dated but comfortable. On the weekends there is live music in the center of the hotel. Located just outside the wall of the old city of Quebec

2.5 / 5.0

Sep 2024

We stayed here for our anniversary weekend, and it was wonderful! Great location, 2 min walk to Old Quebec. Lovely decor. Clean and friendly, bilingual staff. Will stay here again.

1.0 / 5.0

Sep 2024

Not so good. Cleaned of room was not satisfying. Even I bucket filled with water and looked like melted ice from other guests. My parents room’s bathroom was not clean

5.0 / 5.0

Sep 2024

Perfectly located hotel within easy walking distance to many of the Quebec city sites. The fourth floor room was quiet in spite of being on a busy street. Room was also large and the bed was comfortable. We would definitely recommend this hotel when staying in Quebec city

5.0 / 5.0

Sep 2024

This is a well located, very comfortable hotel, with very helpful, friendly and accommodating staff. We definitely will be staying here again!

5.0 / 5.0

Sep 2024

As expected. All good and enjoyable. Nightly pool area musicians

5.0 / 5.0

Sep 2024

Good place

4.0 / 5.0

Sep 2024

Accessibilty of the place is wonderful. Staff service is hard. Have to do more follow up, till you have to go to customer service counter to get what you need. I did it thrice. Lol

5.0 / 5.0

Sep 2024

Anniversary was wonderful. Music from our balcony was amazing. Thank You

4.0 / 5.0

Sep 2024

Hotel was incredible, although I may be allergic to whatever they use to wash their sheets. Woke with sore throat and congestion that went away and returned again after a night of sleep. BUT, the hotel staff was wonderful and the restaurant food was amazing. Definitely will stay there on our next Quebec City visit.

5.0 / 5.0

Sep 2024

Great hotel.

4.0 / 5.0

Sep 2024

The check in time is much too late - 5:00 p.m., have never encountered this before. Rooms are not cleaned every day, they only empty the wastepaper baskets.

4.0 / 5.0

Sep 2024

It is a older building. Wifi in our room was poor. Restaurant was good for breakfast and dinner we used. Easy walking distance to old town attractions.

4.0 / 5.0

Sep 2024

We stayed in this hotel a few years ago and since that time the carpets conditions, at least on our 9th floor, have deteriorated and required to be replaced. The fridge was barely keeping our beverage cool. We also noticed how dark it was in the bedroom due to only lights were from the bed lamp. The bed offer no support.

5.0 / 5.0

Sep 2024

Perfectly located property with comfortable beds and large suites. Even though the hotel is located on a major street, it was extremely quiet in our fourth floor room. There are an abundance of restaurants within easy walking distance. We highly recommend Cochon Dingue for breakfast.

3.0 / 5.0

Sep 2024

Location and proximity to old Quebec City.

4.0 / 5.0

Sep 2024

great location. big lovely room. good breakfast reasonably priced. Very courteous staff.

5.0 / 5.0

Sep 2024

Fantastic stay

5.0 / 5.0

Sep 2024

Great place to stay and see a Broadway show

5.0 / 5.0

Sep 2024

Excellent central location.

3.0 / 5.0

Sep 2024

Five pm check-in with no flexibility on either check-in or check-out. Minimal in room facilities, especially in bathroom. Surley cleaning staff. Fine dining restaurant with excellent service.

4.0 / 5.0

Sep 2024

Great location, Rooms are spacious, clean, and super convenient to all the attractions but sub par buffet. The selection was decent, the taste was not the same quality of their dinner selection. Bland is a good way to describe breakfast. Skip the buffet and go to a local coffee house.

4.0 / 5.0

Sep 2024

The people at the front desk were very accommodating and very nice.

4.0 / 5.0

Sep 2024

The swimming pool and the location

FAQs

How much does this hotel cost compared to others in Quebec City?

The average price for a rental in Quebec City is $102 per night. This rental is $30 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hôtel Palace Royal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel Palace Royal. Enjoy the water!

Is Hôtel Palace Royal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hôtel Palace Royal?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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4.5 / 5.0

Excellent(2,232 Ratings)

Hotel & Suites Le Dauphin Quebec

Hotel

in Québec City

3-star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

Enjoy the best of Quebec City in our Hotel, Hotel & Suites Le Dauphin Quebec. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Hôtel Palace Royal

Hotel in Quebec City

Reasons to book

About this hotel

Amenities

Map of Quebec City

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Hôtel Palace Royal

Hotel in Quebec City

Reasons to book

About this hotel

Amenities

Map of Quebec City

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Quebec City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Palace Royal pet friendly?

What amenities are available at Hôtel Palace Royal?

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