Hotel Indigo Cardiff, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes

40-inch LCD TV with digital channels, TV

Premium Room, 1 Queen Bed | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Comfort Suite, 1 Queen Bed, Non Smoking | Living room | 40-inch LCD TV with digital channels, TV

4.7

Outstanding(1,190 Reviews)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Cardiff hotel in Cardiff City Centre with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.3 mi

Available Rooms

Standard Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 Queen Bed

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Accessible

1 Queen • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds

2 Queen • 323 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Indigo Cardiff, an IHG Hotel

$$$$

4.7

Outstanding(1,190 Reviews)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.3 mi

Available Rooms

Standard Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 Queen Bed

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Accessible

1 Queen • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds

2 Queen • 323 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.7

Outstanding(1,190 Reviews)

4.7

Nov 2024

Beautiful hotel and very comfortable rooms. Excellent restaurant

4.7

Nov 2024

I recently stayed at Hotel Indigo, and it was an absolutely wonderful experience from start to finish. The hotel’s design is vibrant and stylish, with each room beautifully decorated. The staff were exceptionally friendly and attentive, always ready with a smile - It’s clear they take great pride in creating a welcoming experience for guests. Overall, I’d highly recommend Hotel Indigo for anyone looking for a memorable, high-quality stay with a touch of local charm. It’s the perfect blend of comfort, style, and service, and I’ll definitely be returning!

4.7

Nov 2024

Lovely saty made to feel really welcombe breakfast we amazing rooms clean

4.7

Nov 2024

It was a one night stop on our way from Western Wales to Cornwall and a much needed rest between our destinations. It was a perfect City respite for our road trip :)

4.7

Nov 2024

We really loved the room and the quirky features. We had a room with miners lamps and other Welsh touches. It was a great size, with a fabulous shower. Bed was super comfy. Will definitely return. Our room had an obscured window so not sure what we were facing?

4.7

Oct 2024

Really friendly staff. Not much natural light in room, as small courtyard facing window, but very comfortable, and no street noise

4.7

Oct 2024

Firstly, the location is excellent, close to the shops and bars, NCP parking a few minutes walk away, and the castle is just down the road if that's your thing. Our room was quite large and nicely decorated, clean and quiet. We were given a disability room, so I'm not sure that reflects the rest of the rooms, but it was fine for us. The bed wasn't great as the mattress seemed a poor quality sprung mattress - there was an annoying squeak even from breathing, so that should be improved, especially for the nightly price bracket being charged. My biggest gripe was the hotel bar. Although it was a nice place, the prices were a rip off, even for a city centre. Not sure £20 is right for a mediocre cocktail and a lager. On a positive note to finish, the reception staff were lovely and we were able to check in early which is a bonus. I would stay again, I wouldn't visit the bar and would hope for a more comfortable mattress!

4.7

Oct 2024

Last minute getaway on a Sunday night. Asked at check in whether we wanted a quiet room or city facing. We mentioned that it was our 4th visit and jokingly said to put us in the best room available. We were pleasantly surprised by the room. No view bit a lovely spacious room, tastefully decorated.

4.7

Oct 2024

Very lovely receptionist checked me in. The food in the restaurant was delicious with good service.

4.7

Oct 2024

Lovely hotel with original features and a really cozy vibe, Great beds, nice extras. Really good breakfasts too

4.7

Oct 2024

The location is very good. The cleanliness and overall look of the hotel is also very good. The most disappointing thing is that the bed was very soft. New mattresses would greatly improve the stay. Also breakfast was v average. The staff need to write down orders and also the food quality should be improved

4.7

Oct 2024

Great spot, city centre but quiet at night

4.7

Oct 2024

It was a clean, friendly hotel located right in the city centre. It was quiet and my wife and I got a good night's sleep. Comfortable, clean bed and a great shower. The only thing wrong was that the bulb had gone on one of the bedside lights but not really a major issue.

4.7

Oct 2024

Awful stay, the bed was very uncomfortable and couldn’t change rooms. If you like lumpy mattresses stay here. I now need physio

4.7

Oct 2024

Another repeat visit to this hotel. The staff are fantastic when you check in and out. Very friendly and helpful. Location, rooms, bar and food options all 10/10. Highly recommend

4.7

Sep 2024

Staff were kind a helpful, room very cozy, and the surrounding area is great for walking and just soaking up the Cardiff vibes.

4.7

Sep 2024

We loved our stay!! The location, the food, the staff all were amazing. The rooms were large and beautifully decorated.

4.7

Sep 2024

The hotel itself is amazing! Staff were incredible. Location is very convenient however I must say I was a little shocked on the cleanliness of the city centre.

4.7

Sep 2024

Can’t fault our stay from our first greeting to farewell everything was excellent and I’m very fussy ! Room was quirky in a good way very clean bathroom great with huge shower, we were asked if we wanted a quiet room and we never heard a thing even though we were in an arcade in middle of Cardiff. Secure entry and exit to hotel . Beds really comfy, breakfast great , All staff excellent.Would definitely return.

4.7

Sep 2024

I stayed at this hotel while I was settling my daughter into her uni accommodation.

4.7

Sep 2024

Check in was busy but I wasn’t greeted with a smile or any pleasantries. We arrived 10 mins before booking said we could and were told not all the rooms were ready, because it had been busy the night before, which to be honest wasn’t our problem. Receptionist Clara was undoubtedly stressed and whilst I appreciate that it was a busy changeover time, we felt like we were an inconvenience. Not 100% focussed on our check in and dealing with other clients over us whilst taking payments etc. I had booked 3 rooms months ago and it was my fault that I had not stipulated we would like rooms close together, we were allocated 3 disabled access rooms in 3 different floors. They were a great spec if you did have disability needs but that meant the bathrooms had low fittings for wheelchair users and far too low for a person standing to use the sink etc. we asked at reception to change rooms but were only able to change one to a standard room. The hotel did give us a discount on the 2 accessible rooms we had to keep but overall felt that we were an in an inconvenience and not valued guests. I don’t usually complain but I was disappointed with our stay to be honest.

4.7

Sep 2024

Very nice room with an annexe area so very spacious. Generous complimentary mini bar and comfortable room with very powerful shower.

4.7

Sep 2024

Warm welcome, lovely staff, bar served nice cocktails. Quiet room despite its very central location on Queen's Street. Few issues with attention to detail - cobwebs in the window, robe had previous guest's makeup on. The mattress was fine for one night but very soft and below par compared to many other hotels these days. The shower was excellent, and provided toiletries were good but conditioner ran out on first use.

4.7

Sep 2024

Staff were very helpful,cheerful & friendly

4.7

Sep 2024

10/10 stay. Central to everything. Parking reduced down to £17 for 24hrs

4.7

Sep 2024

The hotel should have advised us in advance that the lift was broken and given us a free cancellation option to stay elsewhere. Our room was on the 5th floor, the restaurant on the 6th. The main lift was broken, so we had to go out the hotel, down the Arcade and use another lift to the 4th floor. Then it was along various corridors and up the stairs to our room. There was no hot water to the sink in the ensuite and the hotel replied to that message 13hrs later to state the maintenance team didn't work weekends. On our last morning, we ordered coffee at breakfast and in the time it took to eat cereal, drink juice, toast bread and eat a cooked breakfast the coffee had not arrived - that was despite asking 3 different staff a total of 4 times. To be honest, we'd have probably had a better experience at Travelodge. We had considered eating in the 6th floor restaurant "with stunning views over the Cardiff skyline" but there aren't any views, there aren't any dining tables within 15 feet of any window. Basically, this hotel is lost and needs a complete shakeup. They could also remote the references to the old Pierre-White branded restaurant on the TVs too.

4.7

Aug 2024

The hotel was located in the centre of cardiff. The hotel was very nice inside but the lift to get to the breakfast in the morning and the roof top bar wasn't working and we have mobility issues and found it very hard to get to the top 2 floors this is the only problem we had with the hotel so i cant see us coming back

4.7

Aug 2024

An odd hotel. Reception in a shopping centre, a very dark room so the need for lights in daytime. A maze of corridors with no sign to the lift. Bar/Restaurant on the 6th floor but the lifts were broken. Breakfast was poor with tiny portions. I didn’t know you could get eggs that small. Air con became noisy during the night.

4.7

Aug 2024

Everything was so nice, a real boutique hotel, with quirky designs, but with a real high standard and homely feel. However, by mattress was the most uncomfortable mattress I have ever slept on. It was somehow soft and firm at the same time and very, very lumpy. Waking up every hour or so with back ache. I would 100% recommend this hotel, but if you're staying one night test that mattress before going to bed as getting a room change at 2am might not be be easy.

4.7

Aug 2024

Lift broken to go to breakfast room. Waited over an hour for breakfast even thou we had booked a slot it was chaos!

4.7

Aug 2024

only stayed the one night on business. Parking was a 5 min walk away, i thought the hotel had its own parking. The lifts were not working, but there was alternative lifts i could use. The room was much nicer than i assumed, and i got upgraded, this was a nice surprise as the mini bar and treats were free. The ladies on checkin were super polite and very helpful indeed.. over all it was a pleasant 1 night stay.

4.7

Aug 2024

Everything was perfect

4.7

Aug 2024

The hotel was clean, spacious and breakfast was very nice. Would recommend this hotel.

4.7

Aug 2024

Very nice hotel, friendly inviting reception staff, room was nice and little quirky, shower was excellent, lovely hot and refreshing all high quality furnishings in bathroom. Just few things I would say mattress was very soft (personally needs to be firmer), shower screen needs re sealing as water leaking out, and headboard has a little peeling on the leather part. Niggly things to say about but wouldn’t stop me recommending to anyone and will look to stay here again if coming to events in Cardiff again for sure.

4.7

Aug 2024

Rose and Maya are very friendly and helpful. My stay was lightened up by their laughters. The hotel is quite far from the train station but still in the centre of the city.

4.7

Aug 2024

We were asked when we checked in if we would like a room with a view or a quieter room we chose a room with a view, when we got to our room there was no view at all as the windows were opaque, Spoke to reception about this but she simply said “ we must have run out and walked off “

4.7

Jul 2024

Front desk staff on check-in were amazing, and made us feel very welcome! Air conditioning in room was amazing! Although the room was a bit smaller than expected, the space was clean and furnishings a lovely surprise. The bed was not nearly as firm as we would have liked, and might be long overdue a mattress change. The windows in the room were an absolute waste as they faced ugly exterior walls and staircases. Even with a room on the first level, it was very quiet, with the exception of loud drilling in an adjacent room our first morning there. Room staff was pleasant enough but, unfortunately, our requests for replacement of hand soap (bottle was empty) and coffee packets (only two packets in room on check-in) went unheeded. Not sure whether it was due to language barrier or short supply of the items requested, as when coffee was then requested from the front desk staff, we were given only two packets. Overall, the hotel did not feel quite up to the level of a four star property. We felt that it is not entirely as advertised. Not sure whether a room on a higher floor would have provided a better impression. Unfortunately, don't think we will be staying at this property again.

4.7

Jul 2024

Stayed over for a concert & enjoyed our stay, as we always do.

4.7

Jul 2024

Area outside

4.7

Jul 2024

I booked two days with my wife to relax and visit the town. I read the reviews and it seemed good. Got this choice for the breakfast reviews. But it turned a terrible experience. Poor service both mornings. Breakfast on order and small portions. While I was at buffet to get some fruits, the same service let another client sitting on the table assigned. No many options and the drinks served on a table, with the only option of coffee or tea. Coffee was terrible, something wrong with it - I am sure I was not the only one to complain in there.

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is $117 per night. This rental is $16 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Indigo Cardiff, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo Cardiff, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo Cardiff, an IHG Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.

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Hotel Indigo Cardiff, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room, 2 Twin Beds

Standard Room

Premium Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Premium Room, 2 Queen Beds

Hotel Indigo Cardiff, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room, 2 Twin Beds

Standard Room

Premium Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Premium Room, 2 Queen Beds

Reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo Cardiff, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo Cardiff, an IHG Hotel?

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