Casa del Árbol Condo

Exclusive Penthouse, 1 King Bed | Private kitchen | Full-size fridge, cookware/dishes/utensils

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette | Private kitchen | Full-size fridge, cookware/dishes/utensils

Deluxe Penthouse, 1 Bedroom, Executive Level | Mini-refrigerator

4.1 / 5.0

Excellent(314 Ratings)

Apartment hotel in Playa del Carmen

1 king bed, 1 sofa bed

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel with an outdoor pool, near Quinta Avenida
This aparthotel features an outdoor pool, concierge services, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Each apartment provides a kitchen with a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Balcony or Patio

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

1 King • 1 Sofa • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Apartment, Multiple Beds, Kitchenette

1 King • 2 Sofa • 592 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Apartment, 2 Bedrooms, Kitchenette

1 King • 1 Sofa • 700 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Exclusive Penthouse, 1 King Bed

1 King • 667 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Penthouse, 1 Bedroom, Executive Level

1 King • 1 Bunk • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Casa del Árbol Condo

$$$$

4.1 / 5.0

Excellent(314 Ratings)

Apartment hotel in Playa del Carmen

1 king bed, 1 sofa bed

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Balcony or Patio

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

1 King • 1 Sofa • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Apartment, Multiple Beds, Kitchenette

1 King • 2 Sofa • 592 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Apartment, 2 Bedrooms, Kitchenette

1 King • 1 Sofa • 700 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Exclusive Penthouse, 1 King Bed

1 King • 667 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Penthouse, 1 Bedroom, Executive Level

1 King • 1 Bunk • 646 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(314 Ratings)

5.0 / 5.0

Aug 2024

Everything great for the price

1.0 / 5.0

Aug 2024

This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle

4.0 / 5.0

Jul 2024

Everything has been said on previous reviews.

4.0 / 5.0

Jul 2024

Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required. The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather! Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.

1.0 / 5.0

May 2024

Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book

2.0 / 5.0

Apr 2024

Apartment was clean but warn out. Paint was warned off on doors and walls, toilet seat bolts rusted off, stove was covered in rust and baked on grease, dishes stained from years of use, and broken safe. The kitchen was not functional. Fridge did not cool, stove propane full but could not get pilot to light, minimal cookware. Selected condo to prepare meals, had additional $2,000 in food expenses since no functioning kitchen. Not told until arrival that you could not flush toilet paper down the toilet. This is common but it was not stated on Travelocity posting. Pictures on the posting were misleading. Property owners posted pictures for all the units available plus sister property. Pictures I thought would be our condo turned out to be for Casa Luca. Pictures must be from first built because the unit was very much worn out and not fresh as the pictures displayed. Pictures gave an appearance of more space. 2nd bedroom did not have air conditioning unit. Door must stay open at nighttime to receive cool air from common aera. Cement furniture and bed bases with thin mattress. This is common but should have thicker padding to not feel cement while sleeping. WIFI not consistent. Strong signal if in the common area but no signal in bedrooms. Pool was small and close to units. Pictures made pool appear larger and hid closeness to the first-floor units. To respect tenants, we could not use the pool as we would accidently splash on to their sitting area or the kids. Loud neighbors.

5.0 / 5.0

Feb 2024

I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.

4.0 / 5.0

Feb 2024

Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.

5.0 / 5.0

Jan 2024

super happy, I just love the place.

3.0 / 5.0

Nov 2023

Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.

1.0 / 5.0

Nov 2023

Filthy. Dripping AC in room. Unacceptable!

1.0 / 5.0

Aug 2023

Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.

5.0 / 5.0

Jul 2023

This location is off the beaten path and away from the loud and overwhelming tourist zone of the Playa. Note that there is a shopping centre, grocery store and Oxxo all within a 15-minute walking distance. The staff Susy and Eric were incredibly friendly and amazing property hosts. The penthouse room was clean, spacious and the bedroom was comfortable and cool. Note that the room is on the top floor so the sun will heat up the cement and the A/C in the living room will not always be able to compensate. Get a cheap stand-up fan at Walmart and problem fixed!

1.0 / 5.0

Jul 2023

They layout was nice but it was far from everywhere and it looked like it was in a bad area i took off with in 10min of getting there got a different place to stay

2.0 / 5.0

Jun 2023

Our stay at Casa del Arbol was great! The pictures weren't 100% accurate but we got a GREAT price so were not complaining. The place was very clean. There was no patio furniture or anything outside on the huge patio.. just a cement table. Unfortunately the receptionists couldn't remember the wifi passwords so we had no wifi for the first night. We also noticed that the shower and the bathroom tap were shocking us while using the water. We did feel a little unsafe and that the electrical definitely isn't up to our standard. But again, we paid next to nothing for this penthouse so it wasn't the biggest deal. But this room was in a nice, safe and quiet location in Playa and allowed us to easily explore the city.

2.0 / 5.0

Oct 2022

The room was on 4 th floor with an elevator that got stuck 2x my husband had to force the doors open. The beds were hard as rocks. The whole condo was infested with ants. No one at front desk before 8:30 am or after 7pm

4.0 / 5.0

Sep 2022

This is a great place to stay at Big plaza just walking distance (for those who enjoy walking) The rooms with kitchenette are excellent and convenient. Will definitely stay again if i go back to playa del Carmen

1.5 / 5.0

Jul 2022

The good: it was cheap and spacious. Large fridge and kitchen. The bad: you can tell the front door had been forced open and they had not fixed it. Parking was on the street and felt sketchy.

5.0 / 5.0

Jun 2022

Personally it was so beautiful and I recommend

2.0 / 5.0

Mar 2022

I like the location, because is not a busy area. There is only one place where to go and eat. The infrastructure nice looking but needs more handy man work. Broken walls, taped mirrors, dirty doors. You must experience by yourself.

2.5 / 5.0

Mar 2022

I highly recommend Casa del Arbol, it is very spacious and clean. We had a great experience and would definitely stay again!

1.0 / 5.0

Mar 2022

Be aware of this place. If you book the bigger suite they will try to give you a smaller one because they SELL upgrades to the big suite for CASH to other guests. Place has mold as well.

2.0 / 5.0

Feb 2022

Handy if you travel by car with a big shopping mall nearby.

2.0 / 5.0

Feb 2022

I liked this place. Fridge was in the e room and the room was spacious for me and my husband. Bed is not the most comfortable and the room was not soundproof so I could hear many things outside but it was quiet for the night thankfully. These are the things I would expect from Mexico so i wont worry too much. But it was good over all. We had a little kitten following us until the front door. That was cute

1.0 / 5.0

Jan 2022

The room was alright. We stayed a week and the room was only cleaned once. The shower didn’t really have hot water. The ac didn’t work which made the room humid and hot. Also, we had problems checking it. Check in was suppose to be until 12 am, but there was no one at front desk. We had to sleep in the car because our phones didn’t work in the country until a couple days after. Overall, not the best place to stay.

2.0 / 5.0

Jan 2022

THE STUDIO PENTHOUSE IS NICE. REAL BIG BALCONY. I WOULD LOVE TO STAY AGAIN BUT THE BED IS OLD AND CHEAP. MY BACK HURT. ONCE THATS FIXED WE ARE A GO!!!!!!!!

2.5 / 5.0

Dec 2021

The price was excellent! Even though it says there is free parking, the parking is on the street not inside the property (but the street seemed safe). There is no one in the office after 10 pm and before 8 am. It is close to stores and the main highway.

1.5 / 5.0

Nov 2021

Esperaba estar mas cerca de la zona central. La limpieza pudo estar mejor y le hace falta pintarlo para que se vea en mejores condiciones.

0.5 / 5.0

Nov 2021

There was no internet in the property my entire stay!! Bugs everywhere! False advertising on room condition! It was the worst! I want a full refund!!

2.5 / 5.0

Oct 2021

Very nice Condo, just needed one more towel

2.5 / 5.0

Oct 2021

The rooms are large . In a matter of cleaning they should improve, I saw a cockroach in my room. the stove was very dirty. I rented a car but this hotel does not have parking and I had to leave the car outside on the street. The area has a lot of abandoned land. The mattresses are old and they feel the springs. The music of the guests was heard in my room. An important point is that the reception employees should be friendly and greet the guests but they focus a lot of their time on the cell phone. …but without a doubt I would return again.

2.0 / 5.0

May 2021

The condo was nice and relaxing. The only thing I didn’t like was the main door was slamming all the time. They need a rubber lining so doesn’t make noise. The floor was very dirty, it’s seems like the workers never clean the floor but they put clean towels and fix the bed. The cookware was worn out. Everything else was comfortable and relaxing. I would recommend this place to a friend.

2.5 / 5.0

May 2021

El precio fue excelente espero volver y que no suba el precio. El personal es bien atento y amistoso. Solo a 10 minutos de la 5 ta avenida y de Xplor y Xcaret a 8 minutos.

2.0 / 5.0

Apr 2021

Clean rooms. We didn’t have internet for 2 days in the room and that created issues for us otherwise everything else was good. Friendly staff. Not many kitchen utensils.

2.0 / 5.0

Apr 2021

Clean rooms. Toiletries was not good. Friendly staff. Kitchen utensils were limited and not upto standard. TV in the bedroom was not working.

2.5 / 5.0

Apr 2021

This place felt like home away from home. The staff was very friendly and pleasant especially with the kids. I will definitely come back there when I go to playa again. Loved it!

0.8 / 5.0

Mar 2021

THE CONDO WAS SPACIOUS AND HAS A LARGE BALCONY. THE WIFI WAS FASTER THEN AVERAGE. THE BED WAS VERY UNCOMFORTABLE. THE UNIT NEEDED CLEANING AND PAINTING. THE KITCHENS NEED MORE AMENITIES.

2.0 / 5.0

Dec 2020

I liked that I was on the top floor with my own large balcony/patio vey private. It was vey comfortable in this manner. The mattress needs to be changed, but for the price it was good. My “penthouse” connected to another suite which made for thin walls, so you can hear the neighbors. They are trying hard to recover from pandemic so they are putting things in order. They are short staffed. Miguel and Cristian were very nice. A taxi ride to la quinta Avenida 50-70 pesos about 2.5-3.5 dollars.

0.5 / 5.0

Nov 2020

OMG if I can give them a Zero I would. Read all the 1 star comments. All true. All the 5 stars are fake and lies. First of all this place is an apartment building for some family. In the morning you can hear kids running around and playing. There is NO pool for swimming don’t believe the picture. It’s more of a dirty pond then a pool. Looking at the place I wanted to change reservations so I call Expedia for help and they try to reach hotel management but they dodge all there calls and emails so that went no where. So we had to stay and we ran out of Toilet paper and they wanted us to buy it. WTF. The closet place to this is a15 min walk to a mall. Our AC stop working so we asked for help and the guy said he’s on break. “On break”, He sit at the front desk all day doing nothing! We didn’t feel safe at this place at all because everything around it was run down including the building. Our room safe didn’t work and the place looks so easy to break in. The door has NO dead bolt, just a door handle lock. And the WOEST of it is that the WIFI didn’t work all the time. It only works in one spot of the apartment and it’s spotty at best. To top everything off there was a dead roach on the floor when we got there and the sofa was itchy.Please do yourself a favor and read all the one star comments. All the 5 star comments are short and don’t have any details because they’re probably fake.

1.5 / 5.0

Oct 2020

Didn’t look how it was shown on Expedia.It was so so not so clean,

FAQs

How much does this apartment hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $71 less expensive than the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Casa del Árbol Condo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Casa del Árbol Condo. Enjoy the water!

Is Casa del Árbol Condo pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa del Árbol Condo?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Casa del Árbol Condo

Apartment hotel in Playa del Carmen

Reasons to book

About this apartment hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Superior Apartment, Multiple Beds, Kitchenette

Junior Apartment, 2 Bedrooms, Kitchenette

Exclusive Penthouse, 1 King Bed

Deluxe Penthouse, 1 Bedroom, Executive Level

Casa del Árbol Condo

Apartment hotel in Playa del Carmen

Reasons to book

About this apartment hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Superior Apartment, Multiple Beds, Kitchenette

Junior Apartment, 2 Bedrooms, Kitchenette

Exclusive Penthouse, 1 King Bed

Deluxe Penthouse, 1 Bedroom, Executive Level

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Playa del Carmen?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Casa del Árbol Condo pet friendly?

What amenities are available at Casa del Árbol Condo?

Explore similar vacation rentals in Playa del Carmen

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