The Hacienda at Krystal Grand Puerto Vallarta

2 outdoor pools
Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk
Junior Suite Hacienda Terrace | Bathroom | Shower, free toiletries, towels
Premium bedding, minibar, in-room safe, desk
Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk
7.8 / 10.0
Very good(790 Ratings)

Hotel in Puerto Vallarta

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only beachfront hotel with 2 outdoor pools
At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a 24-hour fitness center.

Amenities

Pool
Air conditioner
Laundry
Balcony or Patio
Hot tub or spa
Garden

Map of Puerto Vallarta

Available Rooms

Jr Suite Hacienda King

1 King • 463 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Junior Suite Hacienda Double

2 Double • 463 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Junior Suite Hacienda King Pool View

1 King • 463 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Junior Suite Hacienda Pool View

2 Double • 463 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Junior Suite Hacienda Swim Out

2 Double • 463 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
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Ratings and reviews

7.8 / 10.0
Very good(790 Ratings)
2.0 / 10.0
Jul 2024
Took forever to give drinks or food ac was not working had us waiting in the room for hours and nobody showed up I got tired of waiting and canceled my stay worst service ever
6.0 / 10.0
Jul 2024
The rooms are beautiful although the air conditioner in our room was broken and staff never responded to calls to repair it. The property itself is beautiful. Unfortunately the place is priced for the 18-20 something market so there is more of a young party atmosphere with many folks drunk and wearing their shirts and clothes in the pool. I’m not one for swimming in a wash basin. It is not your typical all inclusive in the sense that the restaurants close early and for some reason, check-in is at 4 pm and reservations for the a la carte restaurants close at 3 pm. So if you are staying for one night you are forced to eat in the buffet which have very limited options. There is a sushi restaurant open round the clock and the sushi there was actually decent although we found ourselves surrounded by drunk kids which was not the ideal atmosphere. The resort was not bad but it just was not geared to our mid 30 age bracket and the food quality and choices are significantly less than other area resorts with the same ratings.
10.0 / 10.0
Jul 2024
We enjoyed our stay very much. Our swimout pool and Hacienda suite were kept well stoked and cleaned. Staff bussled around replacing drinks and cleaning tables. We were continually offered refills and checked on. The Omlete station at El Buffet was amazing and the steakhouse sinner was out favorite. We had an amazing time. Some staff found out it was our anniversary and we had champagne, and special desserts prepared for us at dinner and again later at the bar. The staff was fun and respectful. The AC and bottled water in the rooms were very refreshing. We would absolutely go back. Salud to Carlos, Wencesloa, and Brandon for making our trip extra special!
8.0 / 10.0
Jul 2024
Needs more dinning options and maybe a small portion menu for dinner , due to people who have diabetes or any weight loss procedures. Also fresh fish on the menu would be excellent versus farm raised tilapia fish . Due to being next to the ocean. Needs to have an ice maker / bucket for guests use .
1.0 / 10.0
Jul 2024
Terrible experience! No AC in the room! Pool was terrible! Bugs in the room! Food was terrible! Very dirty room! Buffet was dirty! Restaurants are low level! They were all full!
2.0 / 10.0
Jun 2024
AC did not work in none of the swim outs so I was told after ours was not working. They moved us to the hotel next door with a swim out but nothing as nice as the hacienda this other hotel was noisy the swim out was dirty and shallow. Ever since the name change from Hitlton to grand Krystal this place is going down hill fast
6.0 / 10.0
Jun 2024
The property is very pretty and the rooms are very nice however that’s all the good I could say, the food is very mediocre only breakfast was good. The concierge staff is weird, staff at breakfast and around the pool were the best. The worst were the mosquitoes I’ve never been to a resort with so many mosquitoes, my partner got bit at least 25 times. Do note; there are raccoons at night.
10.0 / 10.0
Jun 2024
Decor and staff were amazing the downside was the pool times closing early. Some of the food buffet was not it. But overall a great vacation

FAQs

How much does this hotel cost compared to others in Puerto Vallarta?

The average price for a rental in Puerto Vallarta is $223 per night. This rental is $140 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Hacienda at Krystal Grand Puerto Vallarta. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Hacienda at Krystal Grand Puerto Vallarta. Enjoy the water!

Is The Hacienda at Krystal Grand Puerto Vallarta pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Hacienda at Krystal Grand Puerto Vallarta?

We found 6 amenities for this rental. This includes pool, air conditioner, laundry, balcony or patio, and hot tub or spa.

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