Novotel Santiago Providencia
Hotel in Providencia
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Family-friendly Santiago hotel in Providencia with a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Map of Providencia
Available Rooms
Superior Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 Queen Bed
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 2 Twin Beds
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 5.0
The only downside is waiting 40mins for an iron or a towel each time.
5.0 / 5.0
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
1.5 / 5.0
Have never seen that causal style of reception like a small space with a couple of tables only. Could not recognize it when we checked in. Receptionists were however very pleasant and informative that made our stay comfortable
1.0 / 5.0
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world.
The guest bathroom was the most dirty, the street bath will be cleaner.
Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us.
Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
4.0 / 5.0
Ok hotel
2.5 / 5.0
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
5.0 / 5.0
Nice property, very well located
2.5 / 5.0
The hotel is nice. They adhere to the 3pm check in but they will hold your luggage for you. The room was nice and everything worked. They have a small array of food from 4:30-6:30 am for those that have an early pick up for tours. The regular breakfast is from 6:30 and has a lot more variety. They have paper bags (if you ask) to take breakfast if you are leaving after 6:30 am but don’t have time to sit for breakfast. It is a good location with a metro station 5-7 minutes walking.
4.0 / 5.0
Ok
2.0 / 5.0
Generally, my family was satisfied.
5.0 / 5.0
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
4.0 / 5.0
Ok
2.5 / 5.0
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
2.0 / 5.0
The location was good and the people were very nice. The
room was ok and the hotel could have been cleaner.
5.0 / 5.0
Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice !
Thank you
2.5 / 5.0
This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
2.0 / 5.0
Check in was quick. Room was ok and not noisy at all. Bed was great.
The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios.
Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.
2.5 / 5.0
Very good location and good comfortable rooms. Good Wi-Fi , good beds , good hot shower. The only downside , 1 charging port in the whole room. Excellent location
2.5 / 5.0
I love this hotel, always it has been a great experience. Highly recommended it.
5.0 / 5.0
Clean and haas everything needed for my 4 days stay. Quiet and convenient location!
4.0 / 5.0
The rooms were clean and a good size. The beds were extremely comfortable. The staff were exceptional. Only thing is they were unable to do cash currency exchanges.
2.0 / 5.0
This property is a good option if you care about a decent price with good location. However and unfortunately, there's better options for the same price in around the same locations. The hotel has many debts in terms of food, amenities and service. For example, they only offer you a kettle and some powder coffee. Other hotels for the same price around the area offer you a Nespresso machine or similar. If you don't care about these amenities, and value location, then most definitely Novotel can be a good option.
2.5 / 5.0
The best thing about this hotel is the staff. They are incredibly friendly and helpful! From the welcome from the security guards, Oriana in housekeeping to Valentina and the team in the restaurant. They are all about service. ❤️
2.5 / 5.0
Nice modern hotel with pool/ sauna. Room was a good size and clean. The hotel is close to Los Leones metro. Some nice bars and restaurants in walking distance. It felt a safe area (even in the evening). Staff friendly and helpful. We would stay here again.
5.0 / 5.0
We felt very comfortable. The Reception and staff are so helpful even with our language barriers. Good representation of the friendliness of Chilean people. We give it5 stars!
5.0 / 5.0
I was looking for a hotel in Santiago with spa services and am glad I decided on this one. It was very easy to book use of the sauna, and the pool was open with warm water as well. The location is excellent and the staff very friendly and helpful! There is also lots of space to hang out and work with a laptop if you need to kill time while waiting for a flight. I would stay here again!
5.0 / 5.0
The staff was very professional and extremely helpful. We had issues with luggage with the airline. They called and arranged everything.
The area around hotel is good and we felt safe walking at night. The breakfast at the hotel was very fresh and good. Very clean and quiet. The staff knew English very well.
5.0 / 5.0
Hotel was clean and modern. Easy walking distance to the Costanera centre.
Breakfast had a great selection of traditional Chilean foods and more common breakfast foods included hot and cold options.
2.5 / 5.0
This hotel was an excellent choice for an 8-night stay in Santiago. The location was perfect close to lots of restaurants shops and the subway. Really good breakfast. I would stay here again.
4.0 / 5.0
Good location and metro is within walking distance (6mins). Hotel has a decent breakfast with plenty ofselections. The bed is firm and comfortable. The shower is hot and powerful.
5.0 / 5.0
Nice hotel, friendly people and great location. Would definitely stay there again
5.0 / 5.0
New, massage available. Nice people
5.0 / 5.0
The front desk staff was friendly and very accommodating. The hotel is clean, modern and in a great area and we had an amazing view of the city. Would definitely stay here again.
2.5 / 5.0
Second stay in a month while travelling in Chile. Cannot fault this hotel !
2.5 / 5.0
Could not fault the cleanliness of this hotel, rooms cleaned daily, fresh towels and bedding on demand.
The front of house staff are extremely friendly and helped when asked.
The bar/cafe is reasonably priced and service is good.
The location is ten minutes walk from major attraction and mall - Costanera Centre.
Hotel is generally excellent and I booked my second trip here.
2.0 / 5.0
Nice location and good breakfast.
Very small rooms, uncomfortable beds, we booked for 2 adults and a 3 yr old for a king bed and sofa bed and no pillows or blankets were provided. Same for the extra towels. We had to request for extra towels every single day.
Additional to this, there is a travel agency on their premises, (not from the hotel though) and they sold us a $330 usd trip to Embalse del Yeso, a place which is closed due to high risk of rocks falling into the small road, we didn't noticed until we realize the danger we put our family in. No advice of this danger was mentioned when the offered the private tour. (Which consisted of a taxi driver rather than a tour guide.) He was a good guy but not the professional guide you would expect.
Definitely not a 9/10 as shown in Expedia.
5.0 / 5.0
It was a very comfortable property. Close to good shopping and great restaurants. The rooms are modern, clean and comfortable. The staff is pretty accommodating and helpful. Normally, I stay with family when I am in Santiago, Chile; but, the next time, I am looking to stay at the Novotel Providencia.
5.0 / 5.0
Overall great quality
5.0 / 5.0
m
1.5 / 5.0
The hotel is very well located, many restaurants nearby. Breakfast was not very good, every day they had the same options and not very testy
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $62 per night. This rental is $55 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Santiago Providencia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Santiago Providencia. Enjoy the water!
Is Novotel Santiago Providencia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Santiago Providencia?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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