Mercure St Helens
Hotel in St Helens
4-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in St Helens with a full-service spa and a health club
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
Amenities
Pool
Internet / Wifi
Parking
Hot tub or spa
Gym or Fitness Center
Map of St Helens
Available Rooms
Classic Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 2 Twin Beds
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Privilege, Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
1.5 / 5.0
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
2.5 / 5.0
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
4.0 / 5.0
Good stuff
2.5 / 5.0
Couldn't fault it. Everything was spot on. Will definitely be staying again.
3.0 / 5.0
Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
3.0 / 5.0
Too hot at night , needs light blankets, not heavy bedding
4.0 / 5.0
Soft bed
2.5 / 5.0
Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!
1.5 / 5.0
Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.
1.0 / 5.0
Had called the hotel last week to arrange an early check in for one of our 2 rooms as we were attending a wedding.
Was told it would be £20 additional charge.
Arrived at 12, gave our names and said we were checking in only to be told quite clearly that check in was 3pm.
I explained we had booked an early check in and was told no record of it instead of perhaps saying ‘let me look into that for you’.
Eventually got a room but was certainly left feeling that the customer service could be improved to ensure customers are left feeling welcomed rather than not.
2.5 / 5.0
Nice hotel , 2 mins from town centre, 10 min walk to rugby ground. Staff very helpful and checked to see if our room was ready so we could check in early. Room was decent, comfy bed, tea coffee in the room. Car park free just had to input car details on tablet. There is a £50 surcharge at checkin for any breakages but that was regunded about 3 hours after check out. I would stay again
1.5 / 5.0
Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.
5.0 / 5.0
Close by our wedding venue
5.0 / 5.0
Stayed a few times would b
Definitely recommend.
2.5 / 5.0
Lovely area, great friendly staff, rooms perfect with everything supplied.Would highly recommend and will be returning myself ⭐️⭐️⭐️⭐️⭐️
5.0 / 5.0
Everything was very good would certainly stay again if
in the area again.
2.5 / 5.0
General experience was good. Neat tidy and friendly staff
1.0 / 5.0
Arrived at one of the 2 roons we had booked but TV wasn't working so we were moved no hassle.
2nd Room had an item from a previous guest flung behind a chair.
One room had too few tea bags to allow an evening and morning drink.
Ordered evening meals and breakfasts arrived promptly were cold. One small pot of tea for 2 was inadequate.
Long and loud disturbance at 130am which was eventually dealt with after a lot of shouting, and foul language but not before all 4 of us were fully awake and the 2 children thorougly frightened.
No apologies or explanations offered.
Taking the children for an early swim was a disappointment with the floor of the pool decidedly grubby with all angles brown with muck or discolouration.
2.0 / 5.0
Have stayed here before, still a very good hotel to stay at.
2.5 / 5.0
Nice stay. Staff friendly. Room clean and comfortable. Pool good.
2.5 / 5.0
Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).
2.0 / 5.0
Rooms starting to look a little tired but didn’t effect my stay. Had a minor issue with air conditioning I couldn’t get the room cool. 25c when I woke up. Great breakfast.
1.5 / 5.0
This hotel was average however unfortunately I felt the room wasn’t the cleanest but alright for the price I guess
2.0 / 5.0
Room too hot, temperature control not working in both of our rooms
3.0 / 5.0
Very convenient in proximity to station. Good for business location.
28 dgr !!! In room and unable to change the temperature despite the very noisy AC.
Very humid and difficult to sleep.
Even without the AC on, the noise was unbearable…the property is dated and needs a fresh look inside the toilet and some fixtures.
2.5 / 5.0
Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.
5.0 / 5.0
Very nice and clean ..super staff, restaurant is nice good food
3.0 / 5.0
The staff were friendly food was average. Location was good for the purpose of my trip.
5.0 / 5.0
Staff are very helpful and lovely. My stay was nice and will definitely recommend.
5.0 / 5.0
Helpful staff. Nice rooms and very quiet
2.5 / 5.0
Nice friendly staff and really nice rooms too.
1.0 / 5.0
The hotel was lovely, comfortable and clean. Ideally situated and warm.
The air conditioning kept me awake all night, and although they offered us another room (adjacent to one where they were playing music at around 3am) , it would have been a waste of time.
The aircon issue is a known issue down the end of the hotel where we stayed.
They offered us 40% off our next stay.
40% off another sleepless night? No thanks.
This was not indicative of other Mercures we’ve stayed at - the last one in Cologne was perfect.
1.0 / 5.0
I stayed here on the 21st of November the room they put me in was freezing at 10 o’clock at night
5.0 / 5.0
Very lovely place to stay especially if you want to be in the outskirts of Liverpool stadium and all the shopping not that far will defo recommend and was a lovely stay and the room was amazing and pillows
2.5 / 5.0
Nice place .I had to help trouble with my phone so I could not scan the QR code so had no info about the hotel.mit help to have information printed off
1.5 / 5.0
We generally stay in this hotel when we visit family in St. Helens. It’s always very clean and comfortable but can be quite pricey. This weekend however the breakfast was very disappointing. It was mostly cold as was the tea and coffee and the coffee machine wasn’t working either.
3.0 / 5.0
It’s a place to shower and sleep. Pretty clean room but there aren’t any amenities and the staff aren’t real friendly…..would not let us check in early. Check in is 3pm and we were told that we wouldn’t be able to check in early even though we’d just flown all night from the US and took four trains to get to St Helen’s to come to a funeral. Don’t expect much
5.0 / 5.0
The hotel is good value. The facilities (pool) needs a good refurb. The staff were excellent. The parking is a bit strange I understand it is owned by a third party.
4.0 / 5.0
Friendly and helpful check-in.
FAQs
How much does this hotel cost compared to others in St Helens?
The average price for a rental in St Helens is $92 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure St Helens. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure St Helens. Enjoy the water!
Is Mercure St Helens pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure St Helens?
We found 5 amenities for this rental. This includes pool, internet / wifi, parking, hot tub or spa, and gym or fitness center.
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