BALAM Playa - 15 Th. Ave

Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Individually decorated, individually furnished, soundproofing, free WiFi

Grand Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Shower, hair dryer, heated floors, towels

2.9 / 5.0

Fair (161 Ratings)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a nearby private beach, a short walk to Quinta Avenida
Along with an outdoor pool, this hotel has a beach bar and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Change of towels is available on request.
BALAM Playa - 15 Th. Ave offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with premium cable channels, first-run movies, and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Map of Playa del Carmen

Nearby attractions

Available Rooms

Family Studio Suite

2 Queen

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Grand Studio Suite

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Studio Suite

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Studio Suite

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Exclusive Studio Suite

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

BALAM Playa - 15 Th. Ave

$$$$

2.9 / 5.0

Fair (161 Ratings)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Map of Playa del Carmen

Nearby attractions

Available Rooms

Family Studio Suite

2 Queen

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Grand Studio Suite

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Studio Suite

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Studio Suite

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Exclusive Studio Suite

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

2.9 / 5.0

Fair (161 Ratings)

0.5 / 5.0

Nov 2024

There were cockroaches in the room and the bathroom... I mentioned it to Sandra, the manager, and she did nothing about it. She ignored me. I sent her the text and the photos. She got angry... and I just stayed quiet... SHE DOESN'T CARE ABOUT TREATING THE GUEST WELL.

1.0 / 5.0

Aug 2024

The room had very dim light and some of the hallways and stairs were unlit. The pooll was unlit. I told the clerk about the light and he said they were aware. The door to bathroom was off one of the hinges. Toilet barely flushed. I had to use a bucket. I would not go there again

1.0 / 5.0

Aug 2024

The date of check in we arrived late the area was secluded and the building next to this hotel had a notice of legal closure due to human trafficking. My first priority was my family safety which both Expedia and the hotel disregarded. The hotel was dirty, the ac was not working most days and there was no hot water. The experience was horrible

4.0 / 5.0

May 2024

Close to beach

2.0 / 5.0

Apr 2024

Bad breakfast. Not very clean. Old hotel.

3.0 / 5.0

Apr 2024

The hotel is not like in the pictures, the swimming pool area is in bad conditions. They don't mention what type of breakfast they offer and it is just one coffee, one orange juice and a piece of bread

1.0 / 5.0

Mar 2024

wrong place to stay

3.0 / 5.0

Mar 2024

1.0 / 5.0

Mar 2024

This hotel is appaling, filthy, noisy, stained sheets and no covering at the bathroom window. Uninhabitable. Travelocity should not have this hotel on their site, nothing was as advertised and we had to move hotels, which cost a lot of money, but hey, I guess TrVelocity got their commission, so stuff their customers. Not once have Travelocity got back to us about this hotel, so my advice is STAY AWAY

2.5 / 5.0

Mar 2024

Price is right, clean , close to everything, (must like bird sounds day and night

2.0 / 5.0

Mar 2024

The people who run this place r rude no respect being a guest very dirty by the pool internet was poor very very noisy

0.5 / 5.0

Mar 2024

This hotel had banners and stickers stating that it's "clausurado", this means that the authorities found reasons to shut it down. They are still conducting business in an illegal manner. They check you in through a little window and make you go to another building where the room was smelly and filled with dead bugs. Didn't stay there and money wasn't refunded.

2.0 / 5.0

Feb 2024

Noisy room, was beside the terrasse. The breakfast was verry minimal, The person responsible didn't even want to give an extra slice of bread. The staff at the reception do not speak a word of English. There was no safe in the room, and the sheets appeared to be soiled.

1.0 / 5.0

Feb 2024

Ever have accommodation like this

1.0 / 5.0

Feb 2024

Nothing in listing matches what is actually there. The owner manages said they would refund in full. Expedia has tried to contact them with no awanser. I have photos of all the cockroaches. Have a screenshot of messages that say they will refund us but still have not been refunded

1.0 / 5.0

Dec 2023

Misrepresented description and picture. There is no beach associated with property. Ground floor rooms are so dark, sunlight never come. In Breakfast give one slice of bread and 1 coffee. If you ask more they refuse with big disrespect. All fake.

3.0 / 5.0

Dec 2023

Customer service was not the best you paid what you get it’s more like a motel

1.5 / 5.0

Dec 2023

We did not spend much time in Playa, it was just a quick stay. The location is good but housekeeping could work a little on dusting the bathroom door & sweeping floors. There was a little sand in places. Also, the shampoo didn't lather, maybe it was eco friendly. Generally it was satisfactory for the price.

5.0 / 5.0

Apr 2023

EXCELLENT for the price! :-) The only thing that was not accurate is the impression of a private beach from the advertisement picture (you have to walk a block and the beach is public). The "noise", sometimes at night from a club nearby mentioned in some reviews exist, but is minimal, or non-existent other nights. Bring a couple of $0.50 cents soft earplugs and you won't notice it. The place was clean, safe, accessible, and close to the action, but not on the busy street, I saw people working on maintenance every day, the room was cleaned only when I left the sign "clean room" on the door, which is expected.

1.0 / 5.0

Mar 2023

Balam's owner lies about amenities, not water for 3 days (This issue was the more terrible) no parking lot, (public parking that we need to pay for it, if we find space of course.) no private beach area, no daily housekeeping. The information is a fraud.

1.0 / 5.0

Mar 2023

False advertisement. The rooms did not have air conditioning. It said no smoking and our neighbors were smoking and smoke went into our room. Beds were awful! The worst thing was that the beds had bed bugs. Found them in the morning of our last night!

4.0 / 5.0

Mar 2023

The property was central to many things, and restaurants, laundry services, convenience stores were all within a block or so. There was a nearby club so if you are a light sleeper bring earplugs. The hot water takes a long time but that's not an issue if you do cold showers to wake up. Overall good value if you value location over other factors.

1.0 / 5.0

Mar 2023

No hot water, you can hear outside birds singing all day and night but gets terrible around 4 in the morning waking you up without getting any rest. No hot water, no internet connection as specified on their hotel description, see through curtains so everyone passing by can see inside your room, no amenities, a motel would of been a better choose than here. We asked the hotel staff to help fix the hot water issue and was not fixed, we asked to see if we can have a different room and were ignored. No house keeping, we went for an all day tour and we were hopping to have the room made and at least soap to shower and the hot water fixed but we didn't.

4.0 / 5.0

Feb 2023

The hotel was close to a loud dance club. Which made it hard to sleep

4.0 / 5.0

Jan 2023

Arrived early..dude barely looked up from his computer, said " come back at 3p. Not angry , but thought a bit terse. Came back , greeted by a nice young lady.Very helpful. Basic , clean , comfortable.

0.5 / 5.0

Dec 2022

Put in a room that had no glass in the window, and they hit it behind a curtain. They wouldn’t switch my room, that area is not a safe area at night at all, and the hotel is near one of the loudest clubs that play electronic music till 3 in the morning. STAY AWAY FROM THIS HOTEL Or you will be sorry

1.0 / 5.0

Nov 2022

Really nasty place! Hair on the bed, walls stained of some liquid god knows what, room smelling like bad. Pictures are not accurate.

3.0 / 5.0

Nov 2022

This property is very close to 5th avenue and there's a lot of little local restaurants really close that are absolutely fantastic. I would recommend this hotel to most budget travellers BUT with a caveat: there's a night club a half block away that plays obnoxiously loud music that shakes the walls of the hotel until after 3am. If you are in Playa to party, this hotel is for you, if you're there to relax and get any amount of sleep, it might not be your best option.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $93 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at BALAM Playa - 15 Th. Ave. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at BALAM Playa - 15 Th. Ave. Enjoy the water!

Is BALAM Playa - 15 Th. Ave pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at BALAM Playa - 15 Th. Ave?

We found 5 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and tv.

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4.4 / 5.0

Excellent(322 Ratings)

Hotel Ambra

BALAM Playa - 15 Th. Ave

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Family Studio Suite

Grand Studio Suite

Deluxe Studio Suite

Executive Studio Suite

Exclusive Studio Suite

BALAM Playa - 15 Th. Ave

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Family Studio Suite

Grand Studio Suite

Deluxe Studio Suite

Executive Studio Suite

Exclusive Studio Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is BALAM Playa - 15 Th. Ave pet friendly?

What amenities are available at BALAM Playa - 15 Th. Ave?

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