Mercure London Staines-upon-Thames Hotel

Twin Room, River View | In-room safe, desk, blackout drapes, iron/ironing board

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Queen Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, towels

7.3 / 10.0

Very good(602 Ratings)

Hotel in Staines-upon-Thames

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverwalk hotel with bars and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
Housekeeping is available on request.
Mercure London Staines-upon-Thames Hotel offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Staines-upon-Thames

Nearby attractions

Victoria and Albert Museum

15.3 mi

Tower of London

19.5 mi

Available Rooms

Classic Room, 1 Double Bed

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room, River View

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, 1 Double Bed with Sofa bed (Classic)

1 Double • 1 Sofa • 161 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, River View

2 Single • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Privilege, Room, 1 Queen Bed

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Mercure London Staines-upon-Thames Hotel

$$$$

7.3 / 10.0

Very good(602 Ratings)

Hotel in Staines-upon-Thames

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Staines-upon-Thames

Nearby attractions

Victoria and Albert Museum

15.3 mi

Tower of London

19.5 mi

Available Rooms

Classic Room, 1 Double Bed

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room, River View

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, 1 Double Bed with Sofa bed (Classic)

1 Double • 1 Sofa • 161 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, River View

2 Single • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Privilege, Room, 1 Queen Bed

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.3 / 10.0

Very good(602 Ratings)

4.0 / 10.0

Dec 2024

The location on the river with parking was excellent. On arrival the staff was very friendly 🙂. Nice little bar area was cosy, the back of hotel had a very nice out door patio overlooking the river. If theres 1 thing that lets it down its the cheap table and chairs down stairs which gives it a cheap feel, and the room needs a colour transformation to make it feel warmer, with a slightly more modern feel. The view from the balcony was pricless even on a cold winters night.. overall it was a pleasent stay with my comments being a positive rather than a negative as id give it a solid 7/10 with room to slight improvement to get it to a 9/10. Scott & Nina xx

2.0 / 10.0

Nov 2024

I booked the hotel as it stated free parking but when I got to the hotel, car parking was £10 a night. The weather was cold and I was advised that radiators in the bedrooms are not switched on! My room was so cold. The only plus point was breakfast. Lots of choice and the quality was good.

5.0 / 10.0

Nov 2024

Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas. The hotel was perfect after a tiring day and the staff were great👍

3.0 / 10.0

Nov 2024

For the price, the room did the job. Potentially not at the standard of other Mercure hotels but it was good for one night and convenient access to Heathrow. There was quite a lot of noise from the road as well as something mechanical in the hotel that would go on and off. The room was cold when I checked in but there were electric heaters which soon warmed the room. There was plenty of hot water and the bed was comfy.

4.0 / 10.0

Nov 2024

Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀

4.0 / 10.0

Nov 2024

Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.

5.0 / 10.0

Nov 2024

Staff were excellent. Extremely helpful

4.0 / 10.0

Nov 2024

View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times. Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,

4.0 / 10.0

Nov 2024

Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.

4.0 / 10.0

Nov 2024

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.

4.0 / 10.0

Oct 2024

Nice and clean ,comfy bed , value for money. Nice shower and good facilities.

2.0 / 10.0

Oct 2024

Room was poor, so called 'River view' was completely blocked by a big tree. Room was very cold, the kettle didn't work at all, and the bathroom small

1.0 / 10.0

Sep 2024

NO SLEEP ALL NIGHT. Fire alarm went off at 1am and again at 4pm. Staff blamed this on steam from someone’s bathroom. Also when alarms went off none of the lamps in the room worked. Very unsafe. Plus noise from very close railway line and planes.

4.0 / 10.0

Sep 2024

A nice hotel on the river. Well kept to a high standard and friendly, helpful staff

5.0 / 10.0

Sep 2024

Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning

5.0 / 10.0

Sep 2024

Was a lovely big room amazing bed with in walking distance to everything shopping center train and bus station all within 7 mins walk

2.0 / 10.0

Sep 2024

Nice enough location but the hotel is not run for a guest experience!

6.0 / 10.0

Sep 2024

No lift. For a hotel close to the airport and most guest having heavy luggage it shocked me. No breakfast included and staff aren’t overly friendly on the front desk. Lovely big bed and very clean. Nothing in the area if you are looking for food.

4.0 / 10.0

Sep 2024

We booked a room for one night to be closer to Heathrow Airport for a flight the next day. After confirming that a late night check in was available, we arrived around 10.30 pm. We were offered a wake up call at checkin which was thoughtful. We asked for a nightcap at the bar, and were told he could bring it to our rooms if we wanted to. We spent a pleasant half hour having a drink and chatting to the staff. When we retired to our room, again more drinks were offered through room service. The room was very clean. The air con machine was not producing any cold air, so we turned it off as it was not worth the noise. The hotel has been decorated to keep the place maintained, but it is dated, and there is only so much a lick of paint do. Needs a proper renovation. But, as the paying guest wants a 5 star stay at a 1 star price, I feel for these businesses. Would I stay here again? Yes, it was within a 20 minutes rush hour drive to Heathrow, the beds were comfy, there was paid parking on site and the staff were really friendly and helpful.

4.0 / 10.0

Sep 2024

Cleanliness

4.0 / 10.0

Sep 2024

Hotel is perfectly located with viewing over the river thames. Easy access to transportation, restaurants and nearly all major shops. We felt safe for our 5 days stay. The staff are excellentfrom checking in to departure.

8.0 / 10.0

Aug 2024

Nice setting

8.0 / 10.0

Aug 2024

Good location and short walk to town. Comfy bed Wasn't impressed that main shower didnt work and had been replaced by a smaller shower attached to tap therefore Incouldnt have a shower. Was located on a ground floor room overlooking the car park. It was secure but maybe not the most appropriate when travelling with a child.

5.0 / 10.0

Aug 2024

We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable.

10.0 / 10.0

Aug 2024

Very good state of decoration in public areas and in the bedroom. Friendly staff, comfortable lounges and bar and peaceful terrace overlooking the River Thames. Good wifi, bed a super king size, large TV, probably 45". Bathroom had a bath and shower combination. Very good buffet breakfast including mixed fruit. The original hotel facia is attractive, pity about the large metal container in the adjacent car park. Great for walks along the river and the shops and market.

5.0 / 10.0

Aug 2024

Very welcoming with our dog, Pablo. We had a beautiful view of the river and a balcony which was a nice surprise and good for the dog. The bed was huge and very comfortable

10.0 / 10.0

Aug 2024

Great value for money, nice location by the river

8.0 / 10.0

Aug 2024

breakfast could be better for the price, There is room for improvement, but overall the hotel was good for the price!

1.0 / 10.0

Aug 2024

Accidentally booked the wrong day. Tried to change it on the same day was booked but as a non-cancellable room they would not move the date by one day. Customer service is therefore considered terrible and I would never book this hotel again, or any in this group of hotels as I know several people that have stayed in Accor Group hotels and have a variety of issues including theft. And nothing is ever done at hotel or Group level, they simply dont care. I only booked because it was so close to the audit i was doing. Rather than pay this hotel any more money i elected to drive a 6 hour round trip instead.

5.0 / 10.0

Aug 2024

Great location lovely hotel great value for money. 10/10

2.0 / 10.0

Aug 2024

On the face of it the hotel was very nice with nice rooms, some rough edges, but was clean, good wifi, comfy beds and a riverside location. For me it was ruined by being mis-sold on Hotels.com. The site said fans in the room - not in mine and also double glazed and sound proofed - defo not mine. the noise from the planes and trains was unbearable Had my room been double glazed and had a fan, I wouldnt have had to have the window open all night to cool the room and wouldnt have been disturbed by the noise. Also this site says "sound proofed" some may be but many are not so I regarded this as mis-selling and runied the experience here as its very noisy. If you do stay here, make sure the room is sound proofed and/or has a fan in warmer weather Sadly circumstances beyond the control of the hotel spoilt this trip.

10.0 / 10.0

Aug 2024

Comfortable hotel in a good location.

4.0 / 10.0

Aug 2024

Needed a couple of rooms overnight as we had an early appointment in central london next day. We checked in at 8pm and gone by 6 am. The check in and out was easy . The rooms were comfortable and clean. We paid the 5 pound to park at hotel. Had a couple of drinks sat relaxing looking at the thames in the evening. Reception and bar service was good . Would use this hotel as a stop over again.

5.0 / 10.0

Aug 2024

The staff were welcoming and courteous at arrival, which meant a lot after a stressful day from a cancelled flight. The bed was quite comfortable and the bathroom was well furnished. Location is also near many good restaurants and a short ride to Heathrow. Would stay again.

8.0 / 10.0

Jul 2024

Comfortable and clean

4.0 / 10.0

Jul 2024

The room was good but the toilet never flushed, there was constant tap dripping

10.0 / 10.0

Jul 2024

The concierge- Anna, was exceptionally professional, frequently, and helpful. We requested a room change and she dealt with it immediately- with a smile. She made out stay perfectly enjoyable.

5.0 / 10.0

Jul 2024

Fabulous location right on the Thames, with fab tow path walks. Staff were very polite & friendly. Big comfy bed.

5.0 / 10.0

Jul 2024

We stayed in Staines so we could meet up with family. Had an amazing meal in the evening and so much choice at breakfast and all presented beautifully. Staff were chatty and friendly, made us feel welcome, nothing was to much trouble. Will stay again.

10.0 / 10.0

Jul 2024

Superb service

FAQs

How much does this hotel cost compared to others in Staines-upon-Thames?

The average price for a rental in Staines-upon-Thames is $121 per night. This rental is $64 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure London Staines-upon-Thames Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure London Staines-upon-Thames Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure London Staines-upon-Thames Hotel?

We found 5 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, tv, and garden.

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8.2 / 10.0

Excellent(221 Ratings)

Charles Hope Staines Centre

Apartment

in Staines

Pets allowed · Kitchen or Kitchenette · Air conditioner

Soak up the beauty of Staines-upon-Thames in our Apartment, Charles Hope Staines Centre. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.

$$$$

Mercure London Staines-upon-Thames Hotel

Hotel in Staines-upon-Thames

Reasons to book

About this hotel

Amenities

Map of Staines-upon-Thames

Nearby attractions

Available Rooms

Classic Room, 1 Double Bed

Double Room, River View

Family Room, 1 Double Bed with Sofa bed (Classic)

Twin Room, River View

Privilege, Room, 1 Queen Bed

Mercure London Staines-upon-Thames Hotel

Hotel in Staines-upon-Thames

Reasons to book

About this hotel

Amenities

Map of Staines-upon-Thames

Nearby attractions

Available Rooms

Classic Room, 1 Double Bed

Double Room, River View

Family Room, 1 Double Bed with Sofa bed (Classic)

Twin Room, River View

Privilege, Room, 1 Queen Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Staines-upon-Thames?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure London Staines-upon-Thames Hotel pet friendly?

What amenities are available at Mercure London Staines-upon-Thames Hotel?

Explore similar vacation rentals in Staines-upon-Thames

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