Giannoulis – Santa Marina Beach
Hotel in Agia Marina
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel on the beach, with 2 outdoor pools
At Giannoulis – Santa Marina Beach, hit the private sand beach, dine onsite at Azzuro A' la Carte, or enjoy a drink at one of the hotel's 3 bars/lounges.
Giannoulis – Santa Marina Beach offers 212 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters. Plasma televisions come with satellite channels.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach and a fitness center.
At Giannoulis – Santa Marina Beach, hit the private sand beach, dine onsite at Azzuro A' la Carte, or enjoy a drink at one of the hotel's 3 bars/lounges.
Giannoulis – Santa Marina Beach offers 212 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters. Plasma televisions come with satellite channels.
Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, and hair dryers. This Chania hotel provides complimentary wired and wireless Internet access. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach and a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Garden
Map of Agia Marina
Available Rooms
Standard Room, Garden View
1 Double • 161 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, Pool View
1 Double • 161 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Double or Twin Room, Beachfront
1 Double • 161 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Single Room, 1 Twin Bed, Garden View
1 Single • 108 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Family Room (Open Plan)
2 Single • 1 Bunk • 183 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Room - beachfront - absolutely worth paying extra for this, beach is lovely and kept clean. Water clean, warm and can walk in approx 100ft into the sea and still touch sea floor.
Perfect environment for families with young children.
All staff were impeccably polite , attentive and aimed to please, from hotel reception, bar staff, housekeeping, restaurant staff
Food in restaurant was excellent- superb range of foods on buffet, delicious desserts, always topping up fresh watermelon, honey due melon, pineapple, oranges, apples, peaches, bananas in abundance
Food was very tasty , great selection of breads, cheeses.
Entertainment was available on some of the nights , violin player, singer, saxophone player all were great
Lovely range of shops within walking distance , and bus and taxi straight into Chania old town.
Had a very relaxing time and will go back again!
0.5 / 5.0
I stayed at this hotel for one week and paid 170 euros per night. It states that its a 4 star hotel. Its maximum a 3 star hotel. Whoever states otherwise hasent travelled in their life. Rooms are like 100 years old. Bathrooms are old and the waterpipes loud. In the room you cab here your neighbor talk, go to the toilet and whenever a neighbor door closes its like a bomb going of. Impossible to sleep. Mosquitoes in the room and i spent the night killing all of them because it’s impossible to sleep aince they keep biting you. So take into consideration to apend 2 hours every night killing mosquitoes. Pool was old and very few sunbeds. If you are not the first person to the pool you will have to amtry and get a bed at the beach. Beach area not so nice. Too many rocks before getting into the water. Breakfast was the worst experience ever. Very few varieties and tasteless and to so attractive at all. Restaurant had no aircondition so you start the dlday sweating or you can sit outaide and sweat in the sun. The dont have a lugageroom which is important since there are many people with a later flight than morning flights. If going to grecce if you dont book a 5 star hotel dont go there. And for the prices they are charging it’s definitely not worth going. They have such a low standard that it’s ridiculous. Around the hotel area there are shops and restaurants. All the shops prives are ridiculously high. Alomst a scam for what they are charging tourists.
3.0 / 5.0
Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead.
We received the info the next day in English.
They would not give us a late check out, even by an hour and did not offer a place to shower in the interim.
Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules.
No water sports or hotel activities at this location.
Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
2.5 / 5.0
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
2.0 / 5.0
The room and the bathroom are too small but overall the place is clean
5.0 / 5.0
All spaces are very nice designed and well maintained - from loby to pools areas
Love a lot the restaurant and bar terrace with an amaizing sea view
Very calm and relaxing place
5.0 / 5.0
Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
2.5 / 5.0
Very nice friendly personnel. Great place, location, food, animation program in the day and evening, quit clean beach and pool - everything one needs for a nice vacation. All the requests we had were handled quickly. We highly recommend this place for a family vacation.
2.0 / 5.0
This hotel is made by the staff, they are awesome and all deserve a pay rise.
We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind.
It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!!
The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!!
It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over.
Maybe we went wrong time of year for guest from UK(early June).
I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision.
We will miss Santa Marina, until next 😀
1.5 / 5.0
Bed and facilities were good, but room and bathroom were tiny and we asked to move to accommodate my pregnant wife but they did not allow this. The customer service was not great. The food at breakfast was also not great. Location was good and the beach and the pool were great.
1.5 / 5.0
The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
3.0 / 5.0
Beach setting and courtyard dining under the stars and trees were the highlight.
But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate.
All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices.
When complained about AC at main desk was told by one gentleman 'that this is Greece'.
We were not impressed - We paid for AC...
1.5 / 5.0
Beach setting and courtyard dining under the stars and trees were the highlight.But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate. All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices.When complained about AC at main desk was told by one gentleman that this is Greece.We were not impressed - We paid for AC...
5.0 / 5.0
Enjoyed our room & the staff services very much!Only improvement would be for a larger bathroom.
2.5 / 5.0
Fantastic resort with great pools and beach. I will go back again.
1.5 / 5.0
I truly believe we were very unlucky with the room location! It was given to a us a room on the ground floor next to where the reception was. Which it was very noisy during all day long and late at night as well. Besides that I do have to say that is a excellent hotel for families and of you have kids but not the other way around. If you’re looking for some piece a quote it’s not the place to be. Overall really good food and really nice views together with an excellent beach.
3.0 / 5.0
I truly believe we were very unlucky with the room location! It was given to a us a room on the ground floor next to where the reception was. Which it was very noisy during all day long and late at night as well.
Besides that I do have to say that is a excellent hotel for families and of you have kids but not the other way around. If you’re looking for some piece a quote it’s not the place to be.
Overall really good food and really nice views together with an excellent beach.
5.0 / 5.0
The biggest advantage of this hotel is that it boasts direct access to one of the best beaches of Chania with all the amenities. Rooms are a little tired, bathrooms are small and breakfast is average but I would still rate the hotel as excellent on the basis of its strategic location (vantage location, fairly close to Chania Old Town and other famous beaches and villages) plus its excellent beach access. Friendly receptionists (thank you Fylio). Will be certainly returning.
3.0 / 5.0
The restaurant area is right on the edge of the beach with beautiful views. Having breakfast here every morning was very relaxing. We stayed bed and breakfast and the food was good with a wide choice. The beach is beautiful and my review would be 5 star if based only this. We found the room small and needed some work. Bath was chipped and brown marks. The bed was so hard that my husband was in agony one morning and had to hunt down pain killers. One night there was a rat round the pool. But rats are everywhere so no big deal. The staff were lovely and really helpful. We had a lovely week here despite the few problems mainly with the room.
3.0 / 5.0
Perfekt for children, and close to the beach. Lovely staf and a very nice resturant with exelent food.
2.0 / 5.0
Staff was absolutely wonderful, warm, and welcoming, particularly Iosef (Joseph) at the Front Desk. He went above and beyond to ensure my stay was a positive one....very professional, caring, kind, and just a wonderful human being. Also Christina at the Front Desk, Manousous at the Main Bar, the General Mgr, and the international staff from many countries. They all made the difference between an okay experience and a wonderful experience. Again, grazie mille!!
2.0 / 5.0
Amazing hotel. Rooms are a little small if there's more than one person staying in the room. Service was great. The receptionist were very friendly and helpful. About a 15 minute drive from Chania and about 10 minutes from Platonias.
3.0 / 5.0
Ok+
Good; the space, two different poolareas, bar close to the poolareas, close to the beach.
Not so good: could have been better "service" from personal, the food at lunch/dinner could have been better, and the gym needs a upgrade in "tools".
0.8 / 5.0
The hotel is a bit worn down and needs a refurbishment. However it is inexpensive and is very close to the beach. The restaurant staff are very nice and provide good service. The front desk staff are not the best; its fine if you dont require any additional service beyond check-in and check-out, but I had a poor experience with their guest relations and front service staff in arranging a hair appointment. The housekeeper assigned to my room did not speak English and only came to clean while I was still sleeping in the morning; I tried every day to have her come later but she never did, so for the three days I did not have my room serviced.
0.3 / 5.0
When we arrived they did a check in and seated us at dinner for what they had saved on plates from the buffet (we were booked all inclusive). But it went downhill. We were taken with the luggage guy to a room fifty meters away across the street in some other townhouse complex first. Turns out the room hadnt been cleaned. It was late and we were traveling with our kid so hadnt asked earlier but this time we pressed for our beachfront room. They told us they had none left, only a single room. next room they supposedly had available. This was also across the street in another complex they own. After a fifteen minute struggle to get the door open the luggage guy gave up again. Went back and got to yet another room. It was facing another building and was also pretty small, no way they could fit the extra cot there. Left the family there and went back to speak with the manager. Couldnt get in touch. Insisted on some other room that was beachfront, we were only there for the night and had booked prepaid weeks in advance!Finally were transfer to a sister hotel called Santa Marina plaza with strict instructions to vacate for other guests at 12. The staff and room quality there wetter excellent. Tried getting in touch with hotels.com via phone but it wss a our connection. Yet to hear back on my email questions.
1.5 / 5.0
The hotel is really nice with really nice pools and everything you need to have a nice holiday.
Just be careful with the room that is provided to you. My room with really noisy but I believe that is better rooms in the hotel, I guess I was just very unlucky. Besides that it's really good.
1.5 / 5.0
The hotel is really nice with really nice pools and everything you need to have a nice holiday.Just be careful with the room that is provided to you. My room with really noisy but I believe that is better rooms in the hotel, I guess I was just very unlucky. Besides that its really good.
1.0 / 5.0
The hotel is in two different area. Between the hotel there is a road and if you want to open your balcony door you can't sleep. We thought staying in a 4star hotel would be worth but it was like 2star. Also don't buy any excursion tickets they charge you double. In the central of China is more than half price.
1.0 / 5.0
The hotel is in two different area. Between the hotel there is a road and if you want to open your balcony door you cant sleep. We thought staying in a 4star hotel would be worth but it was like 2star. Also dont buy any excursion tickets they charge you double. In the central of China is more than half price.
2.5 / 5.0
Hotel is very nice , simple and very strange design , staff are very good and friendly
2.0 / 5.0
No complaints. Near the beach comfy. there was plenty of transportation near by to get to where i wanted too.
1.5 / 5.0
I booked the accommodation 4 months in advance. When we arrived for checkin late in the evening we were placed in a pool view room on the opposite side of the hotel. I specifically booked a beachfront view suite. Nothing could be done about this without speaking to the manager in the morning. They had overbooked the hotel and our room was not available for the entire 4 night stay. We were given the option to move into an larger suite in a new section of the hotel. No views from the property however the space was what we needed and it was brand new. We took it after expressing much disappointment.
2.0 / 5.0
Staff was very nice and helpful, however this hotel didn't quite have a feel of a 4-Star hotel. A lot of amenities were not included in the price, such as beach lounges were rented for an extra charge even to hotel guests. Internet access was also for an additional fee, except to Expedia guests (like ourselves) who made their reservation via Expedia. We indicated in our reservation, that we were coming for our Honeymoon and we got a room with two double beds joined together. Beds and pillows were not very comfortable and gave me a pain in the neck after the first night. Can invest in better pillows. We stayed in the building next to the pool across the street from the sea and the main building and we had to take a tunnel to cross to the sea side and to have breakfast. Breakfast was full, but not very tasty.
2.0 / 5.0
Staff was GREAT! Showers way too small!
2.0 / 5.0
The Santa Marina hotel has a wonderful location and the hotel staff goes out of their way to be helpful. Much nicer than staying in the busy hotel area of downtown Hania. Easy access to transportation. The included meals are a great feature but don't expect any local Greek specialties on the buffet menu. It seems their buffet menu is geared toward the majority of their visitors who are German. Great beach. We both enjoyed our stay and would stay there again when visiting Crete
FAQs
How much does this hotel cost compared to others in Agia Marina?
The average price for a rental in Agia Marina is $150 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Giannoulis – Santa Marina Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Giannoulis – Santa Marina Beach. Enjoy the water!
Is Giannoulis – Santa Marina Beach pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Giannoulis – Santa Marina Beach?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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