Papaya Playa Project

Casa Palapa | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

In-room safe, individually decorated, individually furnished, free WiFi

Casa Coco | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

4.0

Good(340 Reviews)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

On private beach with 2 outdoor pools, near Playa Paraiso
Spend the day catching some rays at Papaya Playa Project's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Papaya Playa Project offers 87 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

96.2 mi

Tirolesas Kan Kin Bacalar

113.3 mi

Mariposario Otoch Peepen

92.6 mi

Letras de Laguna Kaná

77.6 mi

Available Rooms

Casita Ocean View

1 King • 624 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casita Jungle with Pool

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casita Loft Ocean View with Pool

1 King • 2325 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casa Arena

4 King • 2260 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Casa Palma

4 King • 3229 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

$$$$

Papaya Playa Project

$$$$

4.0

Good(340 Reviews)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

96.2 mi

Tirolesas Kan Kin Bacalar

113.3 mi

Mariposario Otoch Peepen

92.6 mi

Letras de Laguna Kaná

77.6 mi

Available Rooms

Casita Ocean View

1 King • 624 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casita Jungle with Pool

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casita Loft Ocean View with Pool

1 King • 2325 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Casa Arena

4 King • 2260 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Casa Palma

4 King • 3229 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(340 Reviews)

5.0

Sep 2024

We enjoyed the place a lot

4.0

Sep 2024

Facility is a bit old

2.0

Aug 2024

Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.

4.0

Aug 2024

Pricey drinks and food tho I had nothing to compare with. Friendly people and service.

4.0

Aug 2024

We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!

2.5

Aug 2024

Loved the hotel. Amazing experience !! Will definifely return

1.0

Aug 2024

They stole my airpod pro! they do this 1 day before you leave and when you tell them they say they need time! they are thief, i even showed findmyiphone that it is at their workers houses!! but they said they are not responsible for anything except small safe in room!! i will escalate this to Expedia to make sure they don't do this to others!!

5.0

Jul 2024

Perfect stay, amazing staff and hospitality

4.0

Jul 2024

Excellent project have a good time

3.0

Jul 2024

Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach

4.0

Jul 2024

We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!

5.0

May 2024

When you think of paradise, think of this place

5.0

May 2024

My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.

3.0

May 2024

It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.

3.0

May 2024

Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.

1.0

Apr 2024

Not clean at all. Not the place u feel comfortable at all

1.0

Apr 2024

Extremely unwelcoming. You pay for. $750 dollar room, and they treat you like your nothing. The staff was stuck up, rude, unwelcoming, unhelpful, and they expected a top for just looking at them after you spend a fortune to even stay there. They never asked us if we needed anything by the “serviced pool” which was only about 7 by 5 feet pool for the public.the second pool was small and unserviced. 1 drink at their supposedly EDM party was $38 usd plus a tip. You need to add money to a bracelet and if you don’t use it you loose it. We felt robbed the whole time. We travel a min of 5 times a year for the past 7 years and this was by far the worst experience ever. The beach is very dirty and they have money to clean it but they didn’t.

3.0

Apr 2024

The property is run down by time. The staff takes time to deliver service request average between 20-30 minutes. The beach are is dirty and some staff at the beach club will cater to whites and not nationals.

5.0

Mar 2024

I would definitely stay again

2.0

Mar 2024

Service was subpar for the nightly price. Didn’t get room service once and had to ask several times and never actually got it besides getting fresh towels. AC broken one night and took three asks to get it fixed. Yoga was promised daily but was missing. Property is a bit old now with cracked doors. Not a single appliance in the rooms besides AC. Not even a chair to sit on besides the bed. Also asked for a double bed weeks before arrival and was told to ask at check in to be accommodated, then promised a double bed after two nights in a single bed and then told that room was already booked after two nights with no option to upgrade. It was obvious they were just trying to kick the can down the road until we checked out but then again all this considered it is Mexico it won’t ever be perfect lol

4.0

Mar 2024

Great for couples and the staff are nice.

1.0

Mar 2024

Rooms had bugs in it, no shampoo or conditioner in the shower. Lock jammed and got locked in my hut. Had to crawl out window to get out. Employees are incredibly slow to do anything. Many don’t understand what you want. The parties on Saturday are a total inconvenience for the hotel guests. Priorities given to party guest.

4.0

Mar 2024

beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.

2.0

Mar 2024

Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.

1.0

Feb 2024

The resort is supposedly secure, with security guards at the entrances, and a private beach, but our credit cards and cash were stolen from our room on the first night of our honeymoon by housekeeping, WHILE we were sitting right outside the room on the deck. Luckily our passports and ID and one of our cards and our electronics were locked in the safe at the time. Management did nothing about it. Didn't respond for days, didn't apologize, basically blew us off, and said it was our fault for not having our stuff locked up. We just didn't think in a secure resort where we're paying $500 a night we needed to worry about being robbed by the staff. Especially while we're sitting a few feet away. To top it off, we had wild animals that got into our room at night trying to get to the food we had in the room. A shower that didn't drain, and stopped working intermittently, chipped and broken dishware we were served on daily, incorrect orders that they basically refused to correct and were like "just eat this ok?" So I did...I mean...at that point we'd sort of given up. They say they have a lot of amenities they don't actually have...things are kind of run down and looking shabby. The beach and the scenery are gorgeous though. The staff was very nice. The management, not so much. I don't think they really care about customer service, or repeat business. We certainly won't return, and I wouldn't recommend it to anyone. Which is sad because it has the potential to be great.

5.0

Sep 2023

Magical

5.0

Aug 2023

Good for nature people lovers .

2.5

Jul 2023

We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.

2.0

Jul 2023

A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.

5.0

Jun 2023

I really enjoyed staying at papaya playa. It was amazing. The hotel is beautiful and the rooms are beautiful as well. We stayed at a roof top pool and it was well worth the upgrade. I am so glad I upgraded. The cabanas a beautiful but too small and simple for my taste but also very beautiful & Cozy. The food is great. Drinks and food are a little pricy. Coming from Miami I expect this type of price from Miami but coming from tulum it was a little pricy. Overall great stay the food amazing the service Amazing. Javier was the person that helped us through our entire stay and he was always available & he even recommended so many amazing places to eat and to go. He made us a little guide. He also helped up get some scooters to go around town and we enjoyed that as well. Overall again great stay & I would recommended it everyone to have the tulum experience this is the place to go.

1.0

Jun 2023

Don’t ever stay here!!! first they put us on a lower category room, they didn’t want to refund for their mistake, in addition there’s was no running water … stank all nite, for an overpriced hotel I rather stay elsewhere where the service is right.. so bad I checkout out early and didn’t care about refunds for my second room

1.0

Jun 2023

They checked me into a lower category room, not what I paid for, no running water on the room

4.0

May 2023

Nice hotel with private beach club, total property size is huge. The restaurants in the hotel are extremely overpriced.

5.0

May 2023

Beautiful

3.0

May 2023

enjoyed our first night here, nice staff and great beach party. We didn’t mind the noise even though it was extremely loud. What we did mind was coming back to our room with raccoon pee everywhere and our second night spent trying to get a raccoon out of our roof. The resort did nothing to compensate our last night or our bad experience l- not even an offer to move to a new casita! the whole night I was staring up at a raccoon looking down at us-trying to burry his way through the roof. The room had a very small light so I could hardly see where the raccoon was moving which made it even more terrifying. The property says this is what to expect on a property with animals- I understand, but not inside the villa! I was scared to go to the bathroom or take a shower as the raccoon had buried a hole fully through the roof to access the bathroom. Super disappointed by how this was handled.

5.0

Apr 2023

Amazing hotel .

5.0

Apr 2023

The property was beautiful. Staff was so friendly and helpful with everything. It seemed as though we were in a whole new world. Room was so beautiful also, just great. We would definitely come back again

3.0

Mar 2023

Amazing hotel But is overcharge" too much money for everything ....

5.0

Feb 2023

Big shout out to Papaya playa to make our honeymoon super memorable! They were so warm and welcoming. Shout out to there crew: Peronica / Alexandre / Miralda and vanessa! Will definitely reccomend to families and couples!

4.0

Jan 2023

Amazing eco hotel!

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $160 per night. This rental is $1,472 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Papaya Playa Project. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Papaya Playa Project. Enjoy the water!

Is Papaya Playa Project pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Papaya Playa Project?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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10 guests · 5 bedrooms · 5 baths

Pool · Beachfront or waterfront · Family friendly

The best choice in State of Quintana Roo for Apartment, for $1,385 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Papaya Playa Project

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Casita Ocean View

Casita Jungle with Pool

Casita Loft Ocean View with Pool

Casa Arena

Casa Palma

Papaya Playa Project

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Casita Ocean View

Casita Jungle with Pool

Casita Loft Ocean View with Pool

Casa Arena

Casa Palma

Reviews

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Papaya Playa Project pet friendly?

What amenities are available at Papaya Playa Project?

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