Gran Real Yucatan
Hotel in Merida
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Family-friendly Mérida hotel in Mérida Centro with free parking
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Gran Real Yucatan offers 71 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.
An outdoor pool and a children's pool are on site.
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Gran Real Yucatan offers 71 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Merida
Available Rooms
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub
2 Double • 258 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Master Suite, 2 Bedroom, Kitchenette, Bathtub
1 King • 2 Double • 301 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds
2 Double • 215 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Plus, 1 King Bed, Fridge, Bathtub
1 King • 237 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
A pleasant experience staying at this highly recommended hotel
5.0 / 5.0
Excellent The facilities are very clean. Very nice. The receptionist to check me in was very friendly. So far there can not be a single complaint. I would say. What is a place? Perfect
1.0 / 5.0
Gave us a room which was very far and we were traveling with an elder .
Elevator did not work and our room was in the 4th floor.
The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
5.0 / 5.0
Very good location
5.0 / 5.0
The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
2.0 / 5.0
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
1.0 / 5.0
Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food?
Would love a refund as they have misleading information on the hotel page.
5.0 / 5.0
Centrally located. Great ambience staff was great
2.5 / 5.0
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
5.0 / 5.0
Very nice very cozy place. very professional staff very friendly excellent place
5.0 / 5.0
Nice hotel with friendly staff and great location within walking distance of square and restaurants.
Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
2.0 / 5.0
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
4.0 / 5.0
Everything was close of the hotel.. lots of restaurantes all walking distance. The place was nice only there were some mosquitos on the room
3.0 / 5.0
Update furniture in sitting area
1.0 / 5.0
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
5.0 / 5.0
Conviniant
4.0 / 5.0
Great location in downtown area, nice traditional “hacienda” look and feel with authentic Yucatán atmosphere
2.0 / 5.0
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
3.0 / 5.0
The towels and bedding were very old and worn. The room smelled of mold. The building and it's location is very good.
5.0 / 5.0
love bathbtubs and ability to smoke on balcony. ... wish water was always hot
2.5 / 5.0
We liked everything especially the pool also the people were really nice
5.0 / 5.0
Great location and the hotel was very nice and open space.
5.0 / 5.0
Very nice staff. Clean facilities. Central location.
1.5 / 5.0
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy.
Positive: convenient central location / walkable
On-site free parking
Swimming pool is great, but cleanliness is questionable.
1.0 / 5.0
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc.
Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy.
People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
2.5 / 5.0
I recommended
2.0 / 5.0
This is a favorite destination when we come to Merida. The hotel is clean, we'll appointed and comfortable. The staff are friendly and professional. The location is wonderful for accessing the attractions of Merida Centro.
2.5 / 5.0
Lugar acogedor al centro de Merida, accesible para varios recorridos a pie al centro o al Paseo Montejo. Vista agradable a la piscina y su vegetación. Lo mantienen muy limpio.
2.5 / 5.0
Centro Merida is amazing and booming with entertainment , everything is right there for you and when you take the tours they pick you up right at your hotel ..We stayed there for five nights ...Highly recommend for the food , plenty of things to do , very affordable and very HOT ....I mean hot weather , can't wait to go back...
2.0 / 5.0
It is a very quiet place for people who want a very relaxing atmosphere
2.0 / 5.0
The hotel was very beautiful and the staff were all very helpful. I would highly recommend this for anyone wanting to enjoy Merida. Easy walking distance to restaurants, shopping and site seeing venues.
1.5 / 5.0
I think this property is trying to get back up &running after Covid . They seemed to only have a few staff. We never could figure out when we would be able to have a hot shower. When I would call front desk they made it sound like hot water needed to be turned on each day? Breakfast was horrible weak coffee, bad fruit , never did bring my eggs. Seemed like only one guy there doing all the work. Front desk often abandoned so no one to ask questions. Room was ok and good water pressure in shower but shower curtain too short and water went everywhere throughout bathroom. We tipped our maid each day as room was refreshed each day and it felt clean. Air conditioning was excellent, cableTV but no English channels. The manger spoke English and was very attentive desiring to help. Pool steps felt slimy as if had not been cleaned in a long time.
2.5 / 5.0
The afternoon host was very friendly and helpful.
0.5 / 5.0
The place looked beautiful on the pictures but once a we got there, it was like a ghost hotel. nobody else was staying there, only me. The room was dirty, dust everywhere, bathroom courtains looked like haven’t been changed in months. Tv not working. Elevator not working . Pool is not in service, full of trash. Restaurant not functional. To make the story short, they used deceiving pictures. Worse place I’ve been.
I refused to stay there and decided to look for a different hotel.
2.0 / 5.0
Hotel a little bit outdated great location and very nice staff good for the price no thrills
2.5 / 5.0
It is a lovely hotel. I liked the location and it was quiet at night and had a friendly atmosphere. I felt cery comfortable.
2.0 / 5.0
Staff are great. Rooms are spacious and comfortable. Great location. Guess my timing for showers was off. Only had hot water once in two days. My travelling partner had hot water every time. Overall very good.
1.5 / 5.0
Do not stay here if you want a pool. Tight pool courtyard is surrounded by the 5 floor hotel on 2 sides along with beautiful but heavy foliage blocks any sun, pool not good. Other than that place is beautiful and clean.
2.5 / 5.0
We stayed 3 nights and had a wonderful time! It is close to all Centro activities. Starbucks is only two blocks away. For us that was a must. The staff were exceptionally helpful and kind. The atmosphere of the inner grounds is quiet and majestic with two different courtyards, the lobby and pool. They are both a wonderful place to relax, swimming or not. Our room was on the top floor (5th with elevator) so views from the balcony we're amazing. Great wheelchair accessibiIity. I would recommend this hotel to anyone wanting to explore Merida Centro.
1.0 / 5.0
Description not what the hotel is. It's not a comfortable hotel. Rooms are small and sheets and bedding are cheap, not Egyptian cotton as described.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $58 per night. This rental is $17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gran Real Yucatan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gran Real Yucatan. Enjoy the water!
Is Gran Real Yucatan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Real Yucatan?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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