Courtyard by Marriott Nanaimo
4.3
Excellent(429 Reviews)Hotel in Nanaimo
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Featuring a shared lounge, bar and views of city, Courtyard by Marriott Nanaimo is set in Nanaimo, 80 metres from Nanaimo Museum. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a hot tub.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Nanaimo
Available Rooms
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(429 Reviews)100% verified reviews
4.3
Location
A little bit clinical and lacking in atmosphere
4.3
Overall location excellent, close to the waterfront and it’s walking path. Rooms are super clean and well maintained. Very quiet building.
4.3
It was clean and modern
Nothing
4.3
The hotel is new and staff was extremely friendly. a gentleman name Vernon maybe? was working and was able to get us an early check in for my daughter's dance recital- which was SO EXTREMELY helpful. His kindness and friendlinesss really made my day. I would come back again just to deal with him again. Thank you! The location was excellent as it was right across from port theathre where we were dancing. The happy hour pricing was excellent and affordable.
We couldn't find anything wrong.
4.3
Very clean
4.3
Bistro
Hard to access (due to construction at time of writing this review)
4.3
The breakfast was amazing. I love that you can order from a menu and it’s cooked fresh. The staff was friendly and the restaurant was clean and comfortable
Coffee stations in the room. Would like to see more coffee pods then just 2. If you want a coffee when you check in the previous day there isn’t enough for morning. Also more then 2 sugar packets and would like fresh cream in the fridge instead of whiteners
4.3
The staff were especially lovely and friendly and it was very clean.
4.3
Location. Staff were wonderful
It would have been great to have a safe in the room
4.3
Izzy was great, friendly, and very informative.
Room was clean, loved the TV, nice big bathroom and was nice to have an ocean view.
King bed didn't feel like a king size. Feet hung off and head was at the pillow headboard. Bed was a little hard for my liking too.
Felt it was a little overpriced as well.
4.3
Location was great convenient to shops and everything breakfast was good
I dont remember
4.3
Spacious rooms
No lifejackets at pool
4.3
We booked the hotel because off location rooms over looking the ocean , that’s what it states in booking . Com.. our room looked over the car park .. we didn’t travel all the way over from Australia to look at a car park .. wen we arrived the reception said we had a room upgrade 🤣.. to floor 8 .. higher view off car park 😂.
🐨🐨
View
4.3
Brand new! Clean! Modern & Comfortable! Great location!
4.3
The location was good
Didn’t seem safe at night
4.3
Location was very good for a family event plus close to restaurants and shops.
Nice new hotel - we wanted to treat ourselves to a comfortable sleep after traveling and camping.
King bed was too soft and starting to sag on one side. The duvet too heavy for the summer, no regular blanket provided.
4.3
did not eat at hotel
include breakfast for the price of room
4.3
Brand new modern design
4.3
Really huge rooms, very nice place and the hotel.
Everything was good
4.3
Location, comfortable beds, nearby parking
1) Attitude of some staff We paid for 3 days parking but this was not entered into the system. Consequently, when we came to leave, we found 3 parking tickets on our car. Although the staff on duty accepted this was their error, we were told we should pay & we would be reimbursed. When we naturally refused, we were told it would be paid by hotel that day & we would be informed. It wasn’t & we needed to phone the next day to chase it up. Eventually, it was sorted by Aryan who was not previously involved. The manager on duty on Wednesday 21st June was unhelpful did not quickly resolve a simple situation.
2) Building claims it’s eco credentials but all windows in our room were sealed necessitating air con unit to be on 24/7 to circulate air. (This was on the advice of the engineer when we had asked how to turn off the unit). Surely this isn’t planet friendly.
4.3
The Staff was excellent , the Room was clean and the toiletries were more than adequate. Room service is every 2 days which is good. In addition , the hotel is very close to nanaimo port and nanaimo parks which is great.
This is a new hotel so I will let some things slide BUT overall there are some things to be improved.
1) The Breakfast was less than adequate in my view. There is basically a starbucks at the lobby and you get your only options from there which are minimal to say the least. The quality is OK but nothing to write home about. There are improvements needed here but I see no reason to book a room with a breakfast at this time.
2) At least in my room the ventilation is not adequate. There is a ventilator that is ON 100% of the time to keep the air fresh which of course makes a lot of noice. Turning it off is possible but then the air in the room becomes very stale.
4.3
I booked the Standard King Room with a city view and it was promising. The good quality mattress and pillows made our stay very exceptional.
4.3
Basic but adequate breakfast and happy hour offerings. Good location and nice to finally have a modern hotel in Nanaimo. Convenient for low cost car parking and access to waterfront areas / city centre.
Nothing comes to mind.
4.3
The staff were very accommodating, the parking was convenient across the road & reserved for Courtyard. The room facilities, coffee/tea maker, small empty fridge and microwave were good. Bathroom facilities excellent apart from the hand sink. The view was great over the city and water. The Bistro Restaurant in the Hotel had a variety of seating arrangements from kiosk to long tables & comfortable seating arrangements for drinks & casual meals.
Bistro service at the bar with food brought to the table, limited menu. The bathroom sink did not have a stopper so the taps had to run all the time to wash. Wasted water and very inconvenient. Management did not offer a solution. We bought a Moen Rubber stopper to hold the water in the sink which was the solution. We left it with the Hotel Management and recommended that they purchase these stoppers for their sinks.
4.3
clean and modern
the air conditioner sounded like a cement mixer. after the first night we asked for a room change. once we got a new room the stay got a lot better. staff was good about it.
4.3
The property location are very convenient and accessible to the town.
poor service and the front desk they are not knowledgeable of what they are doing … it’s very alarming to the property 1sr touch doesn’t have the property approach with their guest. They have to undergo training like warm service training or any training relevant to service.
4.3
clean. fresh decor. spacious room
I know this is kind of normal for new hotels but I sure miss being able to open a window for some fresh air. plus the heat/air con unit is quite noisy.
4.3
The hotel is nice and new with a pool and hot tub. The room was spacious
I requested early check in and was told they would call me back which they never did. The hotel wasnt even sold out. There is only pay parking and it is across the street
FAQs
How much does this hotel cost compared to others in Nanaimo?
The average price for a rental in Nanaimo is $105 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Nanaimo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Nanaimo. Enjoy the water!
Is Courtyard by Marriott Nanaimo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Nanaimo?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, smoking allowed, and parking.
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