TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Balcony/Terrace, Dining area, Entertainment

7.4

Very good(882 Reviews)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set 5 minutes’ walk from Torquay’s seafront, the stylish and intimate TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offers stunning views across Torbay.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

16.9 mi

Paignton Zoo Environmental Park

3.3 mi

Babbacombe Model Village

1.4 mi

Pennywell Farm

10.4 mi

Available Rooms

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 430 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

$$$$

7.4

Very good(882 Reviews)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set 5 minutes’ walk from Torquay’s seafront, the stylish and intimate TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offers stunning views across Torbay.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

16.9 mi

Paignton Zoo Environmental Park

3.3 mi

Babbacombe Model Village

1.4 mi

Pennywell Farm

10.4 mi

Available Rooms

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 430 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

7.4

Very good(882 Reviews)

100% verified reviews

7.0

Aug 2024

Had a really good stay except for the lack of air con.

Nice and clean. Friendly staff. The hotel had entertainment, games room and the pool

There was no air con in the room. But they did have a portable fan which wasn’t good when you have 4 in one room. The pool temperature was cold

1.0

Aug 2024

Run down

Location

Old and run down

8.0

Aug 2024

Very nice stay. The facilities are good too but please add someone to help the receptionist at the spa/swimming pool

The hotel is in a great location, helpful staff, good facilities but the rooms need a bit of makeover and so it’s the lift.

The bathroom really needs some makeover….

2.0

Aug 2023

Poor hospitality

Location

Kitchen staff closed the kitchen before 2100 at 2040hrs

5.0

Jul 2023

Enjoyed our stay but wouldn’t be retuning to the hotel again

Lots of things to do at the property

Was in great need of refurbishment. Didn’t feel like our vehicles were safe at the property.

8.0

Jul 2023

Value for money

Great views over the bay. Staff were very friendly and accommodating. Great value for money

All was fine

4.0

May 2023

Very disappointing

Amount of facilities. Jodie, the waitress at breakfast, was always smiling and very helpful. The Fire and Ice experience at the Spa.

Extreme heat throughout the hotel, even with the bedroom window open at night - looking at previous reviews, this seems to have been mentioned before. Having to pay £10 per day for parking, because we'd booked with Booking.com. Breakfast wasn't great; had a strange taste of cooking oil and overcooked. The scrambled eggs looked like they had had water added to them, which made them inedible. The Croissants came out over heated and hard. Our room was very small, but as we were only sleeping there, it wasn't too much of a problem, but what was a problem was the cleanliness - the bath mat was mouldy, around the suckers underneath, the bathroom tiles were dirty, as was the floor and shelf behind the toilet and sink. I picked up an empty packet of facial moisturiser, from the floor behind the sink, which must have fallen there from a previous guest. The toilet wasn't screwed to the floor and rocked when you sat on it - this has been reported. The walls in the bedroom had various stains on them, including tea. On our first evening, at the Aztec bar, my husband asked for a bottle of Rose' wine and was told they don't 'do' bottles of wine - I've never been told this in any bar before! Another time, I asked for a tray to carry six drinks back to the table at the Aztec bar and was just told "they're all out"! My sister in-law asked for a Pina Colada at the Aztec bar and was told "we don't often get asked for them, so I don't know how to make it, do you want it in a wine glass or a pint glass!" Another time, I asked for a jug of Pimms and was told 'we've no jugs"! On two separate occasions, I had to ask for the water bottle at the water station to be replaced as it had run out. The swimming pool near the jacuzzi was full of sand and looked filthy, so we got straight out! Had to sit on the raised sun terrace as all sun beds were 'saved' by 9am.

8.0

May 2023

Very good

The staff were excellent Facilities were also very good,they had everything there, a shop, a bowling alley, pool and jacuzzi, gym, on site entertainment for all ages

Creaky floorboards in the apartment

7.0

May 2023

My break away

A lovely complex in a beautiful part of the Country. The service was good and the staff very friendly and helpful.

Nothing

10.0

May 2023

Exceptional

The staff were very friendly and helpful.

10.0

May 2023

Exceptional

Great staff ,facilities and good location

8.0

May 2023

good value for money, lots to do

the resort is huge, really clean and the food and drinks were good too. Definitely worth the money!

furniture is a little outdated in the rooms but the rest of the resort really makes up for it, we went through the wrong entrance when we came to check in and the receptionist at derwent was a little rude about it but i can imagine she gets it a lot

4.0

Apr 2023

Rude receptionist, dirty room, amazing facilities.

On arrival, the receptionist was very rude. When asking what facilities there was she didn't seem like she wanted to be spoken to. No guidance given what so ever. The room was tidy but the bathroom was not. Old soap left and toilet not flushed. Not a great start. However the other staff were friendly. The facilities were amazing which made the stay tolerable. Gorgeous location with plenty to do.

Rude staff. Not clean.

10.0

Apr 2023

Fantastic facilities and awesome staff..

The hotel is absolutely fantastic, the staff were amazing and extremely helpful and the facilities terrific.

Nothing

8.0

Apr 2023

We enjoyed our stay from using the pool to the arcade and the evening entertainment.

The Lady in the bar in the evening was lovely( sorry we didn't catch her name(lovely customer service skills).

Breakfast was ok .I appreciate it was busy.( supervisor was ok on Thursday morning) But virtually told me it was self service whilst walking away from us. waitresses were very good. sorry putting it here as no space evening entertainment including the animals was really good and enjoyed by us all.The 90's rewind kept our tired out 7 year glued to them so the team deserve recognition of a job well done

8.0

Apr 2023

Very good

The Swimming pool because of the grandchildren, they en joyef.

There was no fridge to put the milk for the little one.

7.0

Apr 2023

Good

spa area, swimming pools

mouldy bath mat and same hairs on towels and bed duvets…

9.0

Mar 2023

Comfotable and pleasant

Pretty much everything

Pretty much nothing

9.0

Mar 2023

Comfortable and enjoyable weekend at the Carlton

Excellent staff at breakfast. The apartment was very clean and comfortable. The pool staff were friendly and helpful and the indoor pools are great for families.

Reception staff not overly friendly. Aztec games is a great facility but some of the arcade machines are dated and didn’t work that well. Very noisy bunch of women staying in the hotel, but staff dealt with them well.

6.0

Feb 2023

Pleasant

Close to the town, for the shops. Close to the sea beautiful place Torquay but like ALL towns in need of much Tlc. Hotel is lovely but as 1st time visit in February we were lucky with the weather, hotel grounds need big clean up. As we were able to sit and eat and drink outside.... would be fabulous once clean and tidy..

The beds!!! Aaahhh so painful ...flat and the springs. Desperate to be replaced. So much new staff which will be great once they're trained but don't like when going down for breakfast, to wait by the entrance to the restaurant for the staff to be staring at you and then I had to ask can we just get a table ? To the reply... ohh uhh no ill go and ask. Why can't all the staff help to seat guests.? This was forming big ques at busy times. And look unprofessional.

7.0

Jan 2023

enjoyable but room very tired an in need of updating

facilities

room dated in need of updating , extremely cheeky floorboards

8.0

Jan 2023

very much enjoyed our stay but requests need to be listened to.

the room size was good, restaurant was good and entertainment excellent

too many steps for an older person, the towels in the bathroom room need to be bigger, I.e. bath sheets not small bath towels. I specifically asked for a walk in shower as my partner is 91 and can get into a bath so was unable to use it. Toiletries in bathroom could be better, shampoo, conditioner and shower gel.

2.0

Dec 2022

Very poor

Nothing

Everything The room was in dire need of refurbishment, it was so outdated & not very clean. The bathroom had black mould around the bath tiles. The food was not good. Breakfast plates in the hot rack were cold & dirty. We've stayed before, but this time was awful, far too crowded. We were booked for 3 nights but stayed 1 night.

FAQs

How much does this hotel cost compared to others in Torquay?

The average price for a rental in Torquay is $105 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Enjoy the water!

Is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

We found 13 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Excellent(139 Reviews)

Austens Apartments

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Hotel in Torquay

Reasons to book

About this hotel

Amenities

Map of Torquay

Nearby attractions

Available Rooms

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Hotel in Torquay

Reasons to book

About this hotel

Amenities

Map of Torquay

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Torquay?

Is parking included with this hotel?

Is there a pool at this hotel?

Is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort pet friendly?

What amenities are available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

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