Raffles Boston
Hotel in Back Bay, MA
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Boston hotel in Back Bay with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
Raffles Boston offers 147 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
Raffles Boston offers 147 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Back Bay, MA
Available Rooms
Deluxe Room, 1 King Bed
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Premier Room, 1 King Bed
1 King • 450 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Grand Room, 1 King Bed
1 King • 500 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Grand Room, 1 King Bed (Hearing Access)
1 King • 500 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Raffles is a great hotel with exceptional service. We had everything we needed and the staff was there for anything we asked. We totally enjoyed staying there and will do so next time we are in Boston.
2.0
The service was disappointing given the caliber of the hotel. They lost our reservation and once they found it took 2 hours to prepare our room. Room service was very slow and everything arrive cold.
5.0
Amazing hotel. The hotel staff were very helpful, attentive to detail and professional.
The staff at the Long Bar and Terrace were a different story. We got a table in the evening and no one ever came to us, we ended up standing by the bar and just ordering a drink there. For breakfast, we placed our order and apparently we were forgotten. I had to get up and go look for a staff member.
The room was great, but we found body hair in the tub as we arrived. It was taken care of but something to keep in mind.
1.5
Beautiful hotel, but layout a little strange. No check in lobby on 1st floor, u have to go up to 17th floor to check in, spa and fitness on 4th floor, my room was on 8th floor. Hallways very loud. Doors are heavy and slam reach time they are closed. Initially very very loud and difficult to rest. Reached out to concierge, they were quick to move meeting to another room, which was quieter. A small but petty thing. TV options were kind of limited. Movies are available. Pretty Woman, with Julia Roberts and Richard Gere available to watch. - come to find out, it's $19.99 to rent and movie can only be seen once. This is a 5 star hotel. Nickel and diming things like movies was a turn off. And $19.99 to rent a movie left me unimpressed and dissatisfied with the hotel.
2.5
Amazing service. Beautiful design.
5.0
The ease of checking in as well as their courtesy.
A very enjoyable experience as well as its convenient location. Definitely a luxury hotel!
2.5
Amazing stay! My daughter will be attending college in Boston and Raffles made her welcome to Boston so warm. Thank you!
5.0
N/A
5.0
Wonderful
3.0
Pool nice, but closed too early.
5.0
Great Hotel. Exceptional customer service very professional staff.
Highly recommended.
5.0
Fantastic .
5.0
Very clean
5.0
Beautiful hotel, flowers in All areas.
Staff was superb.
Two very minor issue - no fan for toilet area, hot water in shower takes a bit. Doesn’t distract from my overall rating.
Easily a come back recommendation
5.0
The door guys were fun and very helpful and that helped to make me feel more comfortable.
5.0
Everything was perfect except the fire alarm went off at 7am,15 minutes later they announced that it was a false alarm
No apologies or explanations were offered
2.5
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
5.0
My stay was lovely. In ordering a cheese plate to await my arrival, a friend alerted the staff that it was my birthday. When I entered my very handsome room, a gorgeous little chocolate bday cake, under domed glass, sat waiting for me. Otherwise, the staff was incredibly attentive, the speakeasy was fun for a delicious cocktail, and the overall atmosphere was one of restrained indulgence. The place doesn’t feel ostentatious. Its elegance was much more understated. I loved it
2.5
Amazingly comfortable in all you can think of.
4.0
Very good service.
Furniture in all areas and the room is low and petite. Not comfortable.
Bedding is comfortable.
Food on Long Bar was well prepared. However presentation is pedestrian. Ordered Avacado Toast. Tasty, but arrived on a small plate. No garnish, no fruit etc.
overall good stay.
5.0
My second stay in a month..Top tier.
5.0
Can only say wonderful things about this fabulous hotel! The Blind Duck speakeasy is not to be missed, the rooms are thoughtful and stylish, bathrooms equipped with Guerlain products, and the best thing of all has to be the exceptional staff! The staff can’t do enough for you and all have super personalities! Great location too! Will return, and will recommend ❤️
2.0
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
4.0
Great property. The heating system was too noisy though.
5.0
This Hotel is all about service in an ultra cured design environment, bar resto and lounge are a vibe.
5.0
Great stay
5.0
Beautiful luxurious hotel with incredible staff and amazing amenities
2.5
From arrival to departure, our visit to Raffles was amazing in every regard. The butler service team was amazing, our dining experiences were fabulous, and the room was impeccable designed and perfectly stocked with all sorts of goodies during our visit. We will definitely return here the next time we get to Boston!
5.0
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
2.5
Simply STUNNING in every way! Couldn’t be more accommodating or prettier.
2.5
Service was anticipatory and refined. Since it’s a new property, the good service will probably come with more polish as the staff becomes more experienced.
5.0
Beautiful property. Staff are excellent very welcoming and friendly. Loved every minute of of our stay will be back
5.0
This place is very nice. Great pool and gym areas and the staff was over the top helpful and friendly
5.0
Excellent experience at this hotel. Cleaned room and delicious cookies!
1.5
A hotel that has seen better days. Room and bathroom appeared to be in need of a makeover.
Hairdryer only on request, WiFi only available in the reception area.
1.0
impossible to find an entrance. the only marker is a small 100 year old bronze marker. a sign would have been nice. rooms were dingy and badly in need of an upgrade. 1960 bathroom fixtures, 5 year old paint .tv stand was broken down hinges missing, exposed wiring etc.
either the owners are broke or don't care
2.0
Just location..it's sadly, because this hotel was on all 5 stars, but 20 years ago
0.5
Very old hotel . Bathroom are a disaster and furnirture is run down. No WiFi in the rooms .
2.0
Rooms were clean. No bedbugs found. Bed was comfy. Rooms could use some remodeling and updating but it was a good price for they stay. Convenient to Copley area and other sites.
1.0
Hotel was nice and clean and good location, but when you write "wifi" in the description of the hotel I expect there to be wifi available in the room and not just in the lobby. This was super annoying that I had to go all the way down to the lobby to go online.
FAQs
How much does this hotel cost compared to others in Back Bay?
The average price for a rental in Back Bay is $210 per night. This rental is $442 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Raffles Boston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Raffles Boston. Enjoy the water!
Is Raffles Boston pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Raffles Boston?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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