Just a comfortable night in. Lovely family

I went to the property, took one look outside and inside. I felt unsafe, the place had an odor, I didn't know the unprivate bathroom was shared by othets.The kitchen was a mess. I still shake when I think of the place. I don't know how Vrbo has this on their site. I got no money refunded - close to$600 - but my safety and well being are more important to me than place.

The property is in an old rundown neighborhood. The house had problems and security was non-existing. The room itself was not the best.

We planned to stay here 2 nights, left after the first night. We arrived after driving several hours and I went straight upstairs to the bathroom. There was no toilet paper to be had. After returning to our room, I noticed that we were given a roll (assumably that we had to tote this back and forth every bathroom visit). I chose this location because their was a hot tub listed in the amenities, but I can assure you there is no hot tub on site. I contacted the host about this and they told me there is a bathtub in the bathroom upstairs, but no "hydromassage". There is a note next to the thermostat on the wall asking you not to touch it, but the room was cold (mid 60's) and the bed did not have a comforter, just 2 thin fleece throw blankets. We barely got any sleep. We had the room downstairs next to the front door. The walls are incredibly thin and we heard every person walking past as if they were standing next to our bed. This included every car that passed. Someone in the house upstairs (maybe the host?) was moving around at 3am above us. It sounded like they were dragging furniture in the room above us. This went on for an hour in addition to stomping up and down the stairs several times. I am not a light sleeper, and I barely got any sleep. The host was polite enough while communicating, but blamed VRBO for not being able to refund our second night (we checked out a day early). Later, after talking with VRBO, they stated that the HOST refused to refund, despite lies.

Needed a place in the area for a wedding. Exactly what was listed and what we needed.

The neighborhood was sketchy, and this is a group home, you’ll be sharing the apartment with a couple others.