The only complaint I have was we could hear foot steps from the floor above us. The hotel is very nice and clean. Would definitely stay there again. The staff was very friendly.

We love to stay here. Great location and the staff is awesome!!!

Amazing property . Right off the interstate and close to many dinning options . Quiet but convenient. Amazing staff . The rooms are modern, spacious and very clean . My family of 5 had plenty of room. The pool is wonderful and heated . Easy parking !

good dog walking area Great pillows Elevator slow and malfunctioned

Property was fine. Dog fee was ridiculous

New facility. It feels very welcoming.

Nice comfy nights sleep . Good breakfast. Near lots of restaurants.

In town for funeral with family members staying at this location. Lobby had a great space for gathering. Staff were very friendly. Everything good that you expect from HIE.

This hotel is awesome. It's very clean with many amenities. Highly recommend it.

Clean, beds were comfy, breakfast was amazing and staff was great

The room was very clean.

Looks like new and very clean

Great place to stay. Everything and everyone was superior

New. Clean. Stayed here before we done the blue ridge parkway.

Great place for us

Breakfast was nice and there was outdoor seating available. Need real plants, not fakes. We left room about 10.30am, but housekeeping never came.

We enjoyed our stay. We will stay here again.

We had a wonderful stay from check in to check out! We stayed 4 nights every breakfast was delicious! Very clean accommodations fresh smelling and welcoming! The staff was friendly and helpful! We enjoyed every minute!

Brand new

Very friendly staff at check in. Clean property with good breakfast options. Would stay here again.

We had ants in the room , other than that everything else was very nice.

A brand new hotel it was very clean

Staff members were repeatedly rude, and either uninformed, or under trained for their position. Made arrangements to check in early with the hotel 3 days prior to our arrival, everything was confirmed. Upon arrival “ we don’t have a room for you” after 40 minutes of searching they find my reservation, to then which I’m told I can’t check in for multiple hours longer. After some conversation we’re finally offered to check in IF we pay a $50 early check in fee. Asked to speak with a manager, none available or on duty (@ 10am on a Friday) At this point one of the cleaning staff came To the front desk and initiated a “training session” with the desk clerk, which resulted in another 15 minutes of delay. Finally after nearly an hour, the Holiday inn Corporate customer service number was able to get us checked into our room. The customer service staff made my family feel as if she was being rude to us and preventing us from gaining access to our room due to the color of our skin. Would not recommend this hotel to anyone, which is sad, because the hotel is newly constructed and has the potential to be a great convenient place to stay near Charlottesville.

The hotel was convenient to dinning and shopping.

Surprising clean beautiful with pleasant ataff

Great location and safe area.

Beautiful place to stay! Building smell so good! The staff was friendly and kind all the time! The rooms were so clean!! Every inch of the building was so clean!

We stayed two night, nice location. Clean and quiet!

Very clean rooms!!!

Perfect new and clean, well thought out design. Outstanding breakfast

Everything so far is great room is clean parking is good. There are a lot of choices for restaurants near by

Clean, comfortable bed, nice variety for breakfast, lots of restaurants nearby, friendly staff and right off the highway. Will definitely stay here again.