The Castle Hotel

Staff, People, Lobby or reception, Guests

4.2

Excellent(77 Reviews)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in Hanoi, within 2.9 km of Thang Long Water Puppet Theater and 3.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

4.5 mi

My Dinh National Stadium

6.8 mi

Hanoi Old Quarter

1.3 mi

Available Rooms

1 Queen • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Castle Hotel

$$$$

4.2

Excellent(77 Reviews)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in Hanoi, within 2.9 km of Thang Long Water Puppet Theater and 3.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

4.5 mi

My Dinh National Stadium

6.8 mi

Hanoi Old Quarter

1.3 mi

Available Rooms

1 Queen • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.2

Excellent(77 Reviews)

100% verified reviews

4.2

Feb 2024

Perfect balance between price and quality!

This place is awesome to stay! It becomes more awesome when you compare the price with what the place offer to you in terms of quality and comfort! Such a nice place!

Nothing to say.

4.2

Feb 2024

Terrible customer service at front desk, mediocre location, very clean hotel

The room was so clean and spacious. The facilities actually looked pretty new. Asian hotel rooms can be quite small, and I was surprised by how big the room was!

Short story: The person working at the front desk was one of the worst customer service people I have EVER met (and I travel a lot). Longer story / more details: I had a tour at 5 pm, and when I checked into the hotel (at 3 pm), I showed her the location and asked when I should leave the hotel. She said it was a 5-to-10 minute drive, so I could come to the lobby at 4:45 pm and she would call me a taxi. I showed up at 4:30 pm just in case. She said she called a taxi... then I checked in 10 minutes later, and she forgot to call it. She called a taxi, and told me to walk across the street to pick it up. The taxi driver canceled, and she didn't call or text me, so I waited for another 15 minutes. I then went back to the hotel, and asked her to call another taxi. She claimed to call multiple taxi companies, and told me that "every taxi in Hanoi is booked." She said there was nothing she could do. At this point, I was ONE HOUR late for my scheduled tour. I texted the tour guide, who told me to download an app called Grab (the equivalent of Uber/ Lyft in Vietnam). I called myself a car and it came in 5 minutes. I ended up being 1.5 hours late for a tour, after calling my own taxi using an app. The front desk person claimed she "could do nothing" and was actively unhelpful. If hotel staff would like to contact me, I have a photo of this person. Her behavior was appalling and if this is how she regularly treats customers, she should be fired. Because of this front desk woman, I would not tell friends to stay at The Castle Hotel, even though the hotel itself was quite nice.

4.2

Nov 2023

Super sejour

Hôtel très classe et propre, proche du vieux Hanoï (5/10 minutes en voiture)

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FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $39 per night. This rental is $26 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Castle Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Castle Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Castle Hotel?

We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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4.0

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Phuong Trang Hotel

Hostel

in Hanoi

1 queen bed

Air conditioner · Internet / Wifi · Parking

Looking for a memorable stay in Hanoi? Our Hostel might just be what you're looking for. Enjoy amenities including Air conditioner, Fireplace and Internet / Wifi, and more during your stay.

$$$$

The Castle Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

The Castle Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Castle Hotel pet friendly?

What amenities are available at The Castle Hotel?

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