MainStay Suites Gatlinburg Downtown Area
Hotel in Gatlinburg, TN
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, near Ripley's Aquarium of the Smokies
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Map of Gatlinburg, TN
Available Rooms
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
2.5
Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
2.5
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
2.5
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
5.0
New property very clean. Staff super friendly and helpful.
2.5
from the moment of check-in to check-out was warm and friendly from the whole staff (Very Professional). The room was very clean. I loved that the room has a regular size Refrigerator and stove and also the microwave. This was a wonderful trip. If I take another trip in the area again I will be staying at Main Stay Suites. By the way, I got to see a Black Bear in the parking lot the first day.
5.0
Very clean throughout
The staff were very friendly and professional.
They answered all of my questions
4.0
So we really liked the hotel, the only thing was in the pull out couch there was a dirty sheet still on the bed. And during breakfast, the milk cartons were beyond sour.
On the plus side, the staff was nice an accommodating. And while we were there, it was quiet.
Overall, if we visit again, I would stay at this place again.
2.0
Really nice new hotel. Sadly the first night there was no satellite or WiFi. The cabinets in the room don’t open and close very well. The room is huge, clean and with tons of extras
5.0
We liked it because it is not downtown. It is a couple miles from all the chaos of the downtown area.
5.0
The staff was super nice. We had some problems with the room we were given and immediately the young man working got us into another room. Every time we walked by the desk he was asking if everything was ok or if we needed anything. Everything was super clean. Next time im in the area, i will be staying here.
5.0
The property is immaculate. The rooms are clean and so well designed. Plenty of parking and the staff is wonderful.
2.0
Very nice hotel
Big room
Stayed just one night for a quick trip to Dollywood
2.5
Great hotel and staff. The room was clean and spacious for the 4 of us.
2.5
Staff were friendly and courteous. They even called me to see a bear!!
The breakfast did not have much, but since it was a suite, breakfast was only a value addition.
The staff even accommodated our stay extension by an hour.
Will definitely recommend this property to my friends and family.
5.0
Nice place great price. Clean and comfortable.
3.0
Staff are friendly and nice. Room was clean but the only problem was the microwave in our room didnt work, we told the staff but no one came to fix it, my husband had to use the staff microwave by the lobby for 4 days! Breakfast was ok, no bread and eggs tasted weird.
5.0
Comfortable stay
3.0
There were ants everywhere in the room . Staff were friendly though . Everything worked fine .
4.0
Suite floor is not mop in lifetime. Very limited option in breakfast.
2.5
This is a brand new hotel rooms are absolutely beautiful the suites are very spacious we had 5 in our party and had plenty of room definitely worth the money and would stay again if in the area.
2.0
Our room was clean when we arrived and very inviting. The room was never cleaned during our stay. We were told that we had to request for our room to be cleaned. We requested for the room to be cleaned, but it never was. We had to go and get our clean towels and wash clothes ever evening. We even requested for clean towels daily! So when we left, there was a pile of dirty towels in our room. We were there for five nights and there were 4 in the room(all women). So you can imagine!!
5.0
My family liked the place very much.
4.0
Nice.
5.0
I liked the location & the king suite with kitchenette. Room was very comfortable & enough space. I would recommend less chlorine in the VERY small pool because it’s overwhelmingly strong. My daughters aged 2, 9 & 11 couldn’t enjoy it at all. The workers at the front desk were very friendly, quick to handle issues. The breakfast was not appeasing at all lol. Options are tiny but it’s complimentary. It was a pleasant stay.
5.0
Given the prime location and the quality of the accommodations and service, I found the rates to be quite reasonable. It's certainly a great value for anyone planning to stay in Gatlinburg.
2.5
The hotel itself was really nice. The staff was nice. The pool was kind of cold however and our room had a major ant problem. Other than that, very satisfied!
5.0
Very nice hotel. Very clean.
5.0
Great to the locations I was visiting
2.0
This is good location and the hotel seems to be recently built. While this hotel seems to be newer it appears to have been poorly built. You can hear the steps of the guests above you really hard(not the usual noise). The fridge in the room kept disrupting the breaker and the towel rod fell down at 2 AM. Around 11 PM somebody knocked on our door really hard as if they wanted to kick it in. I went to the lobby to talk to the host and he didn’t do anything. While breakfast was supposed to be until 9:30 AM around 8:15 they were out of most things. Had to wait around 20 minutes for coffee. I wouldn’t count the breakfast in this hotel. We tried the pool and the water was dirty/cloudy and had a musty smell. Overall really bad night and experience in this hotel.
5.0
This is a newer property that has been maintained well. We enjoyed our stay, the location was viable for options to shop, eat, sports, fun. The staff were professional, respectful and helpful; breakfast was good, rooms and property was clean, pool was fun.
5.0
Quite and nice place
4.0
Property itself is nice and staff was friendly. The issue is that the walls are thin and we could hear kids yelling in the next room. It sounded like a herd of elephants was in the room above us. I tried calling the desk to see if we could switch rooms shortly after checking in but i was placed on hold and disconnected. I called back several times and no one picked up. I gave up because we had a reservation at Anakeesta and i had to go. Would not stay here again.
2.5
We enjoyed the stay at the hotel.From the moment I arrived,I was greeted with warm smiles and implacable service that continued throughout our entire stay
It's five star experience all the way
5.0
Very nice
1.0
When we arrived at the property to check in they had no record of our reservation. They also did not have a room available for us. We had to find a room in another hotel but most properties were booked full. We did find a place to stay but it was the worst place that I have ever stayed in during the past 60 years of traveling around the world. I will never use Expedia again.
3.0
The breakfast was only ⭐️ one star. The biscuits were not cooked and almost all options were empty
2.5
It was a really nice room. Overall,a nice hotel
1.0
We make reservations 5 people's room for $330.00 .
However,they gave a room,two bed
Only.
So,i think so uncomfortable and
room rate is very expensive.
4.0
Pool was cold. Other than that. Nice place.
FAQs
How much does this hotel cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is $274 per night. This rental is $197 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Gatlinburg Downtown Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at MainStay Suites Gatlinburg Downtown Area. Enjoy the water!
Is MainStay Suites Gatlinburg Downtown Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites Gatlinburg Downtown Area?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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