Quality Inn
Hotel in Middleburg Heights, OH
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free parking, near Southwest General Health Center
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Housekeeping is available on request.
Quality Inn offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Housekeeping is available on request.
Quality Inn offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Middleburg Heights, OH
Available Rooms
Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Highlight of stay was the friendliness of front desk and housekeeping staff. They responded quickly to requests, remembered us throughout our stay. Rooms were basic with some updates needed but very clean.
3.0
It definitely didn’t look like the pictures at all and the room door kept getting stuck it was difficult to open/close. It wasn’t super dirty but wasn’t super clean either. Definitely needed a deep clean. Wasn’t horrible for the money but definitely not as pictured. Floors needed swept and mopped. Shower,toilet& beds were clean tho. Filters were filthy along with floor.
3.0
Not clean , breakfast very límited
1.0
The only good thing is Choice Hotels stood behind thwir customer. The room was filthy. No toilet paper or towels. As I went to take a shower I noticed the curtain was missing. I asked for a new room but it did not happen.
3.0
Really more of a motel than a hotel. Felt like it was in a safe area near some budget motels, lots of food options nearby. Room needs major upgrade, missing pictures on wall and hangers still up, painted patches all over walls. One of the chairs was really dirty with dust or dried paint spatter. Beds were firm but not too uncomfortable. The tv had lots of channels.
1.0
This hotel's customer service is terrible. During our stay, we had a toilet that was leaking. We called the front desk and they wsre going to send someone to the room. Half hour later ,no one showed, called front desk again, clerk said maintenance was in a meeting and she would send him to room once he got out of meeting. 45 minutes later still no one came to room. Called front desk a third time and was told they are sending right away. Maintenance man comes and does not have any tools, looks at toiletfrom outside bathroom and says he will either come back to fix or will see if we can be placed in another room and it will only take a minute. 45 minutes later i call desk again and the clerk says oh we are moving you to a room and she is sending guy with keys to new room. I respoded,why didnt anyone call me. I would still be waiting in my room for a call if I did not take the initiative to call again and again. When we tried to escalte to the clerks manager or to see who to contact, she refused to give is a name or a phone number to call and contact. I asked who her supervisor was and she refused to tell me staying she had several and that she was trained to tell customers with complaints to call customer service but would not give me that number either. I wound up wasting 3 - 4 hours of my trip dealing with this unprofessional behavior and missed an event i was scheduled to attend. I will never go there again and will be alerting all my family, friends, customers and contacts
1.0
This was the worst possible stay! The first room we were given reeked of cigarette smoke-although we were in formed that "This is a smoke-free facility" as though we were lying! The second room given was an ADA room, the shower soaked the entire floor and the ADA handle fell off the wall! The clincher was hearing water dripping in the bathroom during the night and finding that it was water pouring through the ceiling light fixture flooding the entire bathroom! Sparks everywhere!!
We were scheduled to stay 2 nights, but cancelled the second night; no more nightmares!
Imagine our reaction when this hotel refused to refund our money for the stay! We have filed a dispute!!
DO NOT STAY AT THIS HOTEL!
3.0
Average stay. Mediocre room. Not enough pillows
5.0
This was a genuinely pleasant stay. No issues, even had my keycard stop working but solved within a minute. Staff was friendly, property felt safe.
3.0
No one was at desk when I tried to check in. Just a sign saying “will be back”. It was 6pm and several others were waiting as well. I waited 30 minutes and finally a girl came in. Property was clean and rooms were very basic. Bathroom was clean so that was a plus. My room door wasn’t secured but at this point it was what it was. In the winter you would have had a major leak of cold air coming in the room. If you want a clean cheap basic hotel, this is your choice. If you’re looking for more, then look elsewhere. Overall it wasn’t a bad stay but wasn’t my best experience either.
4.0
Checkout went smoothly, no waiting. The service was great. Room was perfect and very clean. I love the new wood floors. I would come back again for my get aways.
4.0
Not a bad spot, though more of a motel than a hotel. I was out of the room for an event for the majority of my stay, but for sleep and unwinding at the end of the day, it did its job. Staff was very nice and breakfast was good. The location was close to a little bit of everything with stores and food options. You like Taco Bell or IHOP? They're literally within short walking distance. You need gas for the car? There is like 4 stations right down the road. I only have two critiques. First, the floors of the room could have been mopped better. They looked clean, but would leave a bit of dirt on your feet or socks. The other thing is, the breakfast area is way too small. Sunday morning of my stay was packed in the dining area. I grabbed my food and ate outside, which was nice, considering it was the first day of Fall and a cool morning, but I thought I should just mention that. Otherwise, you can do way worse than this place.
4.0
Good 👍
10.0
Able to accommodate during a somewhat stressful moment definitely and will always appreciate that!
3.0
Basic lodging. Room was very basic, missing iron & ironing board. Decent location. Staff slow moving but friendly once they engaged.
8.0
Bed was comfortable stafff was nicest i ever met
8.0
Comfortable for the price. Quiet area
10.0
We liked the helpful staff at desk; location near the airport; open 24 hours; clean; plenty of parking; good price; and continental breakfast
8.0
We were only there for 12 hours and it suited our needs . The staff was friendly and engaging.
8.0
It was a good stay. The bathroom had some spots, but that was the only notable thing.
10.0
I was very pleased withe accomodations and the staff I would definately stay at a Quality inn in the future based upon this experience.
10.0
I am not a fan of hardwood floors but i understand why they use them
8.0
The lady at the front is very friendly and helpful! Thank you!
4.0
Okay
10.0
Bathroom wasn’t the cleanest but not awful either. Staff were nice and location felt safe as a solo traveler
4.0
The room was clean excepting the floors. It was comfortable, and everything worked. The light switch for the sink was getting loose though. There was a lot of late night activity.
4.0
This was a 2 night stay near the airport in anticipation of an early flight out. Check in was quick and the staff were kind and sociable. Only two minor issues with the room, a problematic blind on the front window and a backward (hot/cold) shower knob. Would stay there again.
8.0
The room was clean and quiet with a comfortable bed but the Wi-Fi was slow and spotty and the breakfast should just be skipped
10.0
It was very pleasant and quiet
8.0
Was a good place to for overnight trip.
8.0
The shower needed alittle love....
5.0
My husband and I stay here quit often. Everyone is so helpful and sweet. Pretty quiet for the most part. The breakfast they serve is always hot and Actually delicious
I Definitely recommend staying here.
10.0
Asia was so friendly and helpful!
10.0
Very good place
4.0
Great location, a lot of restaurants in the area, easy access to main roads. Confy beds, good breakfast choices and great service from the staff, specially from Mr Dabish, who gave us a great service experience.
10.0
I’m satisfied
10.0
Very nice people
4.0
The room itself was ok. There was some dirt/plastic behind the chair/next to ac unit that could just be swept up.
The toilet paper holder is rusty.
But there was a used condom in the stairwell. I wish I took a pic to share, but I tried to just scoot by.
10.0
Staff was very friendly and helpful. They served a breakfast too, and the room was spacious, plus it's cheap for a night.
8.0
There were issues during checkin. First started out with getitng a room assigned that still needed to be cleaned. I arrived in early evening. The key to the next room assigned did not work. This was quickly resolved. Once I got into my room, all was fine. It was clean but nothing too fancy which is fine. Breakfast in the morning was average at best and there was no coffee. Overall, it was a decent stay.
FAQs
How much does this hotel cost compared to others in Middleburg Heights?
The average price for a rental in Middleburg Heights is $103 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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