Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Hotel in Willoughby, OH
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Suburban hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of Willoughby, OH
Available Rooms
Standard Room, 2 Queen Beds, Accessible (Communications Accessible)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Queen Beds (Additional Living Area)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed (Additional Living Area)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
3.0
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
1.5
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
1.5
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
5.0
Very nice stay
4.0
The staff was very friendly and helpful during our one night at IHG. Very clean room.
5.0
Clean, quiet and comfy bed. Walking distance to several dining options.
5.0
Very nice. Our third time, same great service and very nice room amenities every visit.
4.0
The staff was very friendly and helpful during our one night at IHG. Very clean room.
2.5
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
2.5
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
1.0
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
1.0
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
5.0
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
2.5
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
2.5
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
1.0
the hotel charged a "C Note" more to my credit card for no reason.
1.0
the hotel charged a "C Note" more to my credit card for no reason.
2.5
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
0.5
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
0.5
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
4.0
Staff was king, respectful and helpful. I would use this hotel again
4.0
Staff was king, respectful and helpful. I would use this hotel again
5.0
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
5.0
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
4.0
Had a great stay pool was nice conveniently located
4.0
Had a great stay pool was nice conveniently located
2.0
I was disappointed that the condition of the carpet was so poor. it had a rip in the carpet between the beds that was annoying and also the lamp shade look like it was taken out of a dumpster. How unfortunate as this is my favorite place to stay when I visit the kids here in OH. I love how quite and comfortable the room always in when I stay here.
2.0
I was disappointed that the condition of the carpet was so poor. it had a rip in the carpet between the beds that was annoying and also the lamp shade look like it was taken out of a dumpster. How unfortunate as this is my favorite place to stay when I visit the kids here in OH. I love how quite and comfortable the room always in when I stay here.
5.0
Roomy and spacious.. Great breakfast!
5.0
Roomy and spacious.. Great breakfast!
5.0
Clean room
5.0
Clean room
5.0
Dry pleased with my stay
5.0
Good place to stay.
5.0
Good place to stay.
1.5
Barely any hot water.
1.5
Barely any hot water.
5.0
Very clean room and property. One suggestion: the door to the room my Mom stayed — Rm.138 —is extremely “heavy” / difficult to open. It closed on her shoulder. Perhaps a push button door opener could be installed on some of the ground floor rooms to make them more accommodating for elderly guests? Breakfast each morning was lovely with attentiveness to detail. Thank you for a welcoming stay.
5.0
Very clean room and property. One suggestion: the door to the room my Mom stayed — Rm.138 —is extremely “heavy” / difficult to open. It closed on her shoulder. Perhaps a push button door opener could be installed on some of the ground floor rooms to make them more accommodating for elderly guests? Breakfast each morning was lovely with attentiveness to detail. Thank you for a welcoming stay.
5.0
Clean, family friendly and nice breakfast
FAQs
How much does this hotel cost compared to others in Willoughby?
The average price for a rental in Willoughby is $110 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. Enjoy the water!
Is Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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