Novotel Lugano Paradiso
Hotel in Lugano
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly hotel with a fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Housekeeping is available on request.
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Housekeeping is available on request.
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Family friendly
Map of Lugano
Available Rooms
Superior Twin Room, 2 Twin Beds
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 1 Double Bed with Sofa bed, Non Smoking
Beds not specified • 268 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 Double Bed with Sofa bed
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed with Sofa bed
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Double Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
Nice hotel close to the Paradiso station from where we took trains to Italy for the day
Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu
Helpful staff & receptionist
2.0 / 5.0
Nice hotel close to the Paradiso station from where we took trains to Italy for the day
Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu
Helpful staff & receptionist
5.0 / 5.0
Wonderful place! Great food and great hotel!
5.0 / 5.0
Great hotel and restaurant.
But breakfast options need improvement.
That is the only note. The rest is absolutely perfect!
5.0 / 5.0
Great hotel and restaurant.
But breakfast options need improvement.
That is the only note. The rest is absolutely perfect!
5.0 / 5.0
Awesome hotel, would stay again for sure
5.0 / 5.0
Awesome hotel, would stay again for sure
5.0 / 5.0
Modern rooms and easy acess
5.0 / 5.0
Modern rooms and easy acess
5.0 / 5.0
Well located
5.0 / 5.0
Well located
2.0 / 5.0
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
2.0 / 5.0
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
3.0 / 5.0
This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night.
The property itself is across the street from construction, very noise and starts very early in the morning.
The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
3.0 / 5.0
This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night.
The property itself is across the street from construction, very noise and starts very early in the morning.
The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
2.0 / 5.0
Our stay was good
2.0 / 5.0
Our stay was good
0.5 / 5.0
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
0.5 / 5.0
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
2.0 / 5.0
Comfortable
2.0 / 5.0
Comfortable
2.5 / 5.0
Perfect & I love it
2.5 / 5.0
Perfect & I love it
2.5 / 5.0
Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
2.5 / 5.0
Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
2.5 / 5.0
Amazing for families. Parking a bit expensive…
2.5 / 5.0
Amazing for families. Parking a bit expensive…
4.0 / 5.0
Very nice hotel, clean, with parking and amenities.
Well-located, right next to the train that climbs to the top of the mountain.
Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside.
Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
4.0 / 5.0
Very nice hotel, clean, with parking and amenities.
Well-located, right next to the train that climbs to the top of the mountain.
Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside.
Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
2.5 / 5.0
Great location and very friendly staff.
2.5 / 5.0
Great location and very friendly staff.
2.0 / 5.0
Great location. Lovely staff. Pool / bar nice. Very good breakfast. Room modern, well-maintained, clean.
2.0 / 5.0
Great location. Lovely staff. Pool / bar nice. Very good breakfast. Room modern, well-maintained, clean.
5.0 / 5.0
Very nice hotel, well-located (right next to the train that climbs to the top of the mountain), decent breakfast.
5.0 / 5.0
Very nice hotel, well-located (right next to the train that climbs to the top of the mountain), decent breakfast.
2.5 / 5.0
One of the best resorts I have ever visited
4.0 / 5.0
Enjoyed it. Policy saying that kids are up to 15-years old and younger is not constructive. Not like I can rent a room for a 16-year-old. Policy needs to change.
4.0 / 5.0
Enjoyed it. Policy saying that kids are up to 15-years old and younger is not constructive. Not like I can rent a room for a 16-year-old. Policy needs to change.
4.0 / 5.0
What i liked
1- Clean and modern facility
2- Renovated building and rooms
What i didn't like
1- Charging 20euro/day for car park. (This is nor fair already charging 250-300 euro per night no need to charge 20 for park. I didn’t mind to pay 300 euro night but 20 euro for car park bothered me
2- Breakfast was not reach. Also even though it says till 11 if you go 10:30 no bread left then you will not get more bread
3- you can not get glass of water from checkin after you checked in, you will be reminded that that lemon water from picnic bucket is only checking customers
4- Also no candy for your 3 year old from
Lobby only for priority checkin customers
I don’t understand who comes with these rules. You say you are not customer you are our guest but you say no to 3 year old kid who just wanted to have a small candy from the jar.
4.0 / 5.0
What i liked
1- Clean and modern facility
2- Renovated building and rooms
What i didn't like
1- Charging 20euro/day for car park. (This is nor fair already charging 250-300 euro per night no need to charge 20 for park. I didn’t mind to pay 300 euro night but 20 euro for car park bothered me
2- Breakfast was not reach. Also even though it says till 11 if you go 10:30 no bread left then you will not get more bread
3- you can not get glass of water from checkin after you checked in, you will be reminded that that lemon water from picnic bucket is only checking customers
4- Also no candy for your 3 year old from
Lobby only for priority checkin customers
I don’t understand who comes with these rules. You say you are not customer you are our guest but you say no to 3 year old kid who just wanted to have a small candy from the jar.
FAQs
How much does this hotel cost compared to others in Lugano?
The average price for a rental in Lugano is $155 per night. This rental is $120 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Lugano Paradiso. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Lugano Paradiso. Enjoy the water!
Is Novotel Lugano Paradiso pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Lugano Paradiso?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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