Imperial Swan Hotel & Suites
Hotel in Lakeland, FL
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with a conference center, near Family Fun Center
This hotel features a conference center, conference space, and a computer station. Additionally, wedding services, a TV in a common area, and ATM/banking services are onsite.
Housekeeping is available on request.
Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel features a conference center, conference space, and a computer station. Additionally, wedding services, a TV in a common area, and ATM/banking services are onsite.
Housekeeping is available on request.
Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Map of Lakeland, FL
Available Rooms
Royal Room, 2 Double Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Suite, 1 King Bed with Sofa bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Queen Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Royal Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.0
The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible.
And with a no refund policy there was nothing i could do. Would never stay again.
1.0
The room was so dirty & could not stay in the room. They would not offer a refund
1.0
The room was so dirty & could not stay in the room. They would not offer a refund
3.0
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it.
No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
3.0
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it.
No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
1.0
Absolutely terrible!!!! It smells, the phone and TV are broken, there is NEVER anyone available at the front desk, no towels/rags…
So many things wrong I can’t even bring myself to try an find something nice to say.
1.0
Absolutely terrible!!!! It smells, the phone and TV are broken, there is NEVER anyone available at the front desk, no towels/rags…
So many things wrong I can’t even bring myself to try an find something nice to say.
1.0
The hotel was horrible,
1.0
The hotel was horrible,
1.0
Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.
1.0
Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.
1.0
very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,
1.0
very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,
1.0
Building was so horrible filthy and dirty I didn’t even stay there
1.0
Building was so horrible filthy and dirty I didn’t even stay there
1.0
I booked the hotel and was running late, so i tried to call the hotel to let them know i was on my way, i called again and again, about 10 times, and let it ring and ring and no one answered. When i finally arrived to the hotel, there were no staff at the front desk, just a paper sign saying check in was from 4pm-10pm. I can respect the time window, but with no notice online what so ever, i did not expect a HOTEL to not have ANY employees after 10pm and no one to check in guests. I paid for a room that i didnt even get to use. I had to sleep in my car the rest of the night. If there is any decency in you as a manager or business, please refund my money and i will still attempt to book a room with you again.
1.0
I booked the hotel and was running late, so i tried to call the hotel to let them know i was on my way, i called again and again, about 10 times, and let it ring and ring and no one answered. When i finally arrived to the hotel, there were no staff at the front desk, just a paper sign saying check in was from 4pm-10pm. I can respect the time window, but with no notice online what so ever, i did not expect a HOTEL to not have ANY employees after 10pm and no one to check in guests. I paid for a room that i didnt even get to use. I had to sleep in my car the rest of the night. If there is any decency in you as a manager or business, please refund my money and i will still attempt to book a room with you again.
3.0
No daily cleaning, no garbage pickup,
3.0
No daily cleaning, no garbage pickup,
2.0
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
2.0
Did not have someone at the front desk to check us in. Hotel run down
2.0
The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold
2.0
The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold
1.0
I got locked out of my room at 1030pmvwhen my key card was demagnitized. I then spent until 8am the following Monday rning in a chair I'm the hotel lobby. I called the afterhours number posted at the front desk 56 times and got no answer or return call. The following morning I was offered 20pct off. What a joke . This place should be shut down.
1.0
I got locked out of my room at 1030pmvwhen my key card was demagnitized. I then spent until 8am the following Monday rning in a chair I'm the hotel lobby. I called the afterhours number posted at the front desk 56 times and got no answer or return call. The following morning I was offered 20pct off. What a joke . This place should be shut down.
2.0
I would not recommend this place at all!!!
2.0
I would not recommend this place at all!!!
5.0
The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave.
The front counter clerk was friendly, knowledgeable and quick at her job.
5.0
The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave.
The front counter clerk was friendly, knowledgeable and quick at her job.
5.0
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
2.0
The room smells really bad.
2.0
The room smells really bad.
5.0
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
1.0
No service at front desk on most days. No working room keys needing replaced several times. Room was dirty and with mold in the bathroom. Air conditioning in the hallway was intermittently working. This used to be a nice little hotel… hope they fix it back up.
1.0
No service at front desk on most days. No working room keys needing replaced several times. Room was dirty and with mold in the bathroom. Air conditioning in the hallway was intermittently working. This used to be a nice little hotel… hope they fix it back up.
4.0
Remodeling
4.0
Remodeling
2.0
Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again
2.0
Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again
10.0
Good
FAQs
How much does this hotel cost compared to others in Lakeland?
The average price for a rental in Lakeland is $147 per night. This rental is $6 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Imperial Swan Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Imperial Swan Hotel & Suites. Enjoy the water!
Is Imperial Swan Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Imperial Swan Hotel & Suites?
We found 4 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, and internet / wifi.
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