Fairmont The Norfolk
Hotel in Nairobi
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury Nairobi hotel in Nairobi Central with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Nairobi
Available Rooms
Deluxe Room, 1 King Bed, Non Smoking (Courtyard)
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking (Veranda)
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Very nice hotel and get staff
5.0
Very nice hotel and get staff
2.5
Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.
2.5
Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.
5.0
Beautiful hotel in downtown Nairobi.
5.0
Beautiful hotel in downtown Nairobi.
2.5
Best hotel I Nairobi. Service and people are kind and service minded.
2.5
Best hotel I Nairobi. Service and people are kind and service minded.
5.0
The property and staff are first class.
Suggest more sun lounges around the pool
Would return in a heartbeat
5.0
The property and staff are first class.
Suggest more sun lounges around the pool
Would return in a heartbeat
3.0
This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.
3.0
This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.
5.0
Awesome staff great room and pool
5.0
Awesome staff great room and pool
2.5
Fabulous hotel….
2.5
Fabulous hotel….
5.0
Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.
5.0
Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.
2.5
Spent 4 days here after a busy 4 weeks traveling around Kenya and Tanzania. What a welcome treat to be pampered in this little oasis of comfort in the middle of Nairobi. Great service staff!!
2.5
Spent 4 days here after a busy 4 weeks traveling around Kenya and Tanzania. What a welcome treat to be pampered in this little oasis of comfort in the middle of Nairobi. Great service staff!!
1.0
This is probably the worst Fairmont I've stayed in.
The room was fine but the property itself was a little tired.
The service was abysmal. In particular we have questioned why a 28usd charge was added to our bill when WiFi is included and not given an adequate response in a reasonable amount of time.
I would recommend anyone looking for accommodation in Nairobi to look elsewhere to avoid disappointment.
1.0
This is probably the worst Fairmont I've stayed in.
The room was fine but the property itself was a little tired.
The service was abysmal. In particular we have questioned why a 28usd charge was added to our bill when WiFi is included and not given an adequate response in a reasonable amount of time.
I would recommend anyone looking for accommodation in Nairobi to look elsewhere to avoid disappointment.
2.5
The Fairmont the Norfolk is an amazing wonderful old historic hotel. Wonderful place to stay in the heart of Nairobi. Amazing accommodations and helpful friendly service. A gem. Great food too. Looking forward to more nights here.
2.5
The Fairmont the Norfolk is an amazing wonderful old historic hotel. Wonderful place to stay in the heart of Nairobi. Amazing accommodations and helpful friendly service. A gem. Great food too. Looking forward to more nights here.
5.0
Wonderful place, very atmospheric. Noisy room at night.
5.0
Wonderful place, very atmospheric. Noisy room at night.
1.5
It used to be a very special hotel. Now modernized and lost it’s flair.
1.5
It used to be a very special hotel. Now modernized and lost it’s flair.
5.0
Beautiful property in the city center with gardens and wonderful staff!
5.0
Beautiful property in the city center with gardens and wonderful staff!
5.0
Incredibly friendly and helpful staff. Great food.
5.0
Incredibly friendly and helpful staff. Great food.
5.0
Friendly and efficient staff. My home when I’m in Kenya.
5.0
Personal very friendly. Size of the room very good. Location good. Assistance very good.
2.0
The gardens and grounds were beautiful and well maintained. Lots of areas to spend time and relax. Service was great. Only issues were small rooms and bad views to the street in all standard rooms.
2.0
The gardens and grounds were beautiful and well maintained. Lots of areas to spend time and relax. Service was great. Only issues were small rooms and bad views to the street in all standard rooms.
2.0
Loved the gardens and the grounds. The main restaurant was great and we enjoyed the breakfast. Charming bar. Everything was simple and straightforward. Only complaints are Tatu wasn’t great and room was very small.
2.0
Loved the gardens and the grounds. The main restaurant was great and we enjoyed the breakfast. Charming bar. Everything was simple and straightforward. Only complaints are Tatu wasn’t great and room was very small.
2.0
It’s generally good - no wow factor that I was looking for
2.0
It’s generally good - no wow factor that I was looking for
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $65 per night. This rental is $165 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairmont The Norfolk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairmont The Norfolk. Enjoy the water!
Is Fairmont The Norfolk pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairmont The Norfolk?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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