Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
4.0 / 5.0
Good(1,003 Ratings)

Hotel in Waterloo

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Hotel with a conference center, a quick walk to Centre In The Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV

Map of Waterloo

Available Rooms

Standard Room, 1 King Bed

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Premium Room, 2 Queen Beds

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Junior Suite, 1 King Bed

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Ratings and reviews

4.0 / 5.0
Good(1,003 Ratings)
2.5 / 5.0
star 4 emptystar 5 empty
Dec 2024
Great hotel with fun additions like bowling, arcade and mini putt. Wonderful pool and super gym. Every single employee I passed or talked to was friendly/super helpful. I wished my upgraded room had a tub, the temperature was a bit wonky (but I managed) and there needs to be something that depresses the doors from slamming but other than those minor things this definitely the choice in Kitchener.
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Dec 2024
Hotel was ok. Friendly staff. Game room was a disappointment. Most games broken and couldn’t figure out the bowling or mini golf. No signage telling us how to work them. Pictures definitely deceiving. Paid for breakfast but didn’t start serving until 7:30am so couldn’t wait around for it. Very loud streets downtown and we could hear everything. Kept us up most of the night. Likely wouldn’t stay again.
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Dec 2024
No shower door, sink was clogged
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very friendly helpful staff great location many amenities can’t say enough about this property
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very friendly helpful staff great location many amenities can’t say enough about this property
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Oct 2024
Nice hotel with the best breakfast I have found in any hotel. Room accessibility can be a challenge as hotel is spread out like a maze.

FAQs

How much does this hotel cost compared to others in Waterloo?

The average price for a rental in Waterloo is $119 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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