The Regency Hotel Solihull
Hotel in Shirley
2 guests Ā· 1 bedroom Ā· 1 bath
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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About this hotel
Hotel with a 24-hour front desk, in the vicinity of National Exhibition Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and hair dryers. Digital television is provided.
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and hair dryers. Digital television is provided.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Shirley
Available Rooms
Standard Double Room
Beds not specifiedĀ ā¢ 161 ftĀ²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Single Room, 1 Twin Bed
Beds not specifiedĀ ā¢ 97 ftĀ²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Double Room
Beds not specifiedĀ ā¢ 248 ftĀ²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Twin Room, 2 Twin Beds
Beds not specifiedĀ ā¢ 161 ftĀ²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Quadruple Room, Multiple Beds
Beds not specifiedĀ ā¢ 27 ftĀ²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
Nice quiet Hotel With Excellent Service and Variety of Foods to Eat and Offers of Most Delicious Mouthwatering Pizzas š on Special Offers.
With a Hint of the Aspel Blush š. Huge Hotel Makes you at Ease, Good location, Convenient for travelling to good well known locations. Good Views š
0.5 / 5.0
I am deeply dissatisfied with my recent stay. While I could have overlooked the dated condition of the roomāsuch as dirty grouting in the bathroom, holes in the walls, and worn carpetingāthe service and overall experience were far below any acceptable standard of hospitality.
Despite booking and paying for a family room, clearly specifying that a child would be present, we were placed in a room directly above the function room and bar. Loud music continued well past midnight, making it impossible to rest. My partner had to approach staff five times before we were finally offered an alternative room at 11:45 p.m., which was still unsuitable as it only had a double bed instead of the double and single bed arrangement we needed.
To make matters worse, I am 33 weeks pregnant, and we were traveling with our 3-year-old son. With a 3:30 a.m. wake-up for an early flight, the lack of rest left us completely exhausted and overwhelmed.
What disappointed me most was the lack of consideration and proactive customer care. It should not take repeated complaints and late-night disruptions to resolve an issue that could have been avoided with better planning and attention to guest needs. This experience was unacceptable, and I hope future guests are treated with greater care.
1.0 / 5.0
Unfortunately this was a disappointing stay. The room was cold and the heating was on low and then went off and never came back on.
Bathroom ceiling was black and full of mould which made the bathroom smell.
I advised on check out and was met with did you ring down I advised that there are no phones in the room contact to reception. To be met with, you have a phone don't you.
1.0 / 5.0
Unfortunately this was a disappointing stay. The room was cold and the heating was on low and then went off and never came back on.
Bathroom ceiling was black and full of mould which made the bathroom smell.
I advised on check out and was met with did you ring down I advised that there are no phones in the room contact to reception. To be met with, you have a phone don't you.
1.5 / 5.0
For the price this place is alright if you just need somewhere half decent.
Rooms are clean but everything is very worn around the edges and the lift often breaks down.
The shower was all or nothing and ran way too much water, and towels were changed every day, so not very eco friendly or economical.
1.0 / 5.0
Tv not working
Told reception Maria and was assured she would sort it or change rooms, Spa not open, went to David Lloyd, back after 2 hours, Maria had left and done nothing, then told they could do anything or change rooms, mattress was tired with springs sticking through room 113, very limited menu and couldnāt do veg options, took taxi to dine out
1.0 / 5.0
Tv not working
Told reception Maria and was assured she would sort it or change rooms, Spa not open, went to David Lloyd, back after 2 hours, Maria had left and done nothing, then told they could do anything or change rooms, mattress was tired with springs sticking through room 113, very limited menu and couldnāt do veg options, took taxi to dine out
2.0 / 5.0
Staff very friendly & helpful. Bed uncomfortable & decoration tired & peeling paint.
2.5 / 5.0
Nice hotel, just off the M42 / M6.
2.5 / 5.0
Nice hotel, just off the M42 / M6.
2.5 / 5.0
Comfortable room, clean. Friendly staff. Good location.
2.5 / 5.0
Comfortable room, clean. Friendly staff. Good location.
1.5 / 5.0
The communal areas ok and the staff are helpful. The room however is in need of an overhaul with paint flaking from the skirting board and obvious mould growth in the bathroom
1.5 / 5.0
The communal areas ok and the staff are helpful. The room however is in need of an overhaul with paint flaking from the skirting board and obvious mould growth in the bathroom
2.5 / 5.0
Great stay, good location for my needs and friendly staff.
2.5 / 5.0
Great stay, good location for my needs and friendly staff.
0.5 / 5.0
This hotel has a regular LOUD Friday night disco until MIDNIGHT! I was 3 floors up and with windows closed, felt the rumble of the boom boom boom, heard the music and the DJ talking, and then at midnight loud groups leaving and waiting for taxis for the next 15 minutes. Even a drunk bloke singing loudly to himself. Outrageous! Poor night's sleep, and I will ask for a refund via hotels.com. I have several videos for evidence. Oh. And the lift was out of order to top it all off.
0.5 / 5.0
This hotel has a regular LOUD Friday night disco until MIDNIGHT! I was 3 floors up and with windows closed, felt the rumble of the boom boom boom, heard the music and the DJ talking, and then at midnight loud groups leaving and waiting for taxis for the next 15 minutes. Even a drunk bloke singing loudly to himself. Outrageous! Poor night's sleep, and I will ask for a refund via hotels.com. I have several videos for evidence. Oh. And the lift was out of order to top it all off.
2.5 / 5.0
Hotel is comfortable and just needs a facelift.
2.5 / 5.0
Hotel is comfortable and just needs a facelift.
1.5 / 5.0
The hotel room was adequate for a single nights stay. Generally a very tired looking hotel but clean nevertheless. Shower head was weirdly placed so could not use properly due to poor design. Also, not a great idea to have smokers sit right outside the front door.
2.0 / 5.0
Ideal for what we wanted and close enough to the NEC
1.5 / 5.0
The hotel room was adequate for a single nights stay. Generally a very tired looking hotel but clean nevertheless. Shower head was weirdly placed so could not use properly due to poor design. Also, not a great idea to have smokers sit right outside the front door.
2.0 / 5.0
Ideal for what we wanted and close enough to the NEC
2.0 / 5.0
Generally worst hotel I have stayed at for a while
1.0 / 5.0
My first room was very tired. Carpet was several different shades of brown with burned in marks from someone leaving an iron on the carpet.
The bathroom was also showing signs of desperately needing renovation. No toilet roll (I guess because the holder had fallen off so they forgot). The bathroom also had a really bad smell, maybe stagnant water. Not sure.
I asked to move after the first night. Reception didn't apologise at all, just wanted to double check what kind of room I had so they didn't accidentally upgrade me as I moved.
Second room was better, carpet had clearly been changed semi-recently so less inclined to keep my shoes on the whole time.
Bed was clean and comfortable enough.
Aside from the experience with reception staff when I was moving everyone else was really lovely.
Wouldn't recommend, even for the price.
1.0 / 5.0
My first room was very tired. Carpet was several different shades of brown with burned in marks from someone leaving an iron on the carpet.
The bathroom was also showing signs of desperately needing renovation. No toilet roll (I guess because the holder had fallen off so they forgot). The bathroom also had a really bad smell, maybe stagnant water. Not sure.
I asked to move after the first night. Reception didn't apologise at all, just wanted to double check what kind of room I had so they didn't accidentally upgrade me as I moved.
Second room was better, carpet had clearly been changed semi-recently so less inclined to keep my shoes on the whole time.
Bed was clean and comfortable enough.
Aside from the experience with reception staff when I was moving everyone else was really lovely.
Wouldn't recommend, even for the price.
0.5 / 5.0
I believe this to be one of the worst stays I had with my partner on the weekend. We both looked forward to a romantic trip this weekend and had booked the Friday and Saturday.
I twice called downstairs to speak to the receptionist about the smell in one of the corridors and no one decided to pick up the phone.
The fire alarm also woke me up at 6am Sunday morning and as I was just getting back to sleep, it went off again at 6:30am. I spoke to the receptionist about it and he basically didnāt seem interested in what I had to say.
It was a shame really as me and my partner believed this would be a very good hotel to spend our anniversary but unfortunately it was not to be.
0.5 / 5.0
I believe this to be one of the worst stays I had with my partner on the weekend. We both looked forward to a romantic trip this weekend and had booked the Friday and Saturday.
I twice called downstairs to speak to the receptionist about the smell in one of the corridors and no one decided to pick up the phone.
The fire alarm also woke me up at 6am Sunday morning and as I was just getting back to sleep, it went off again at 6:30am. I spoke to the receptionist about it and he basically didnāt seem interested in what I had to say.
It was a shame really as me and my partner believed this would be a very good hotel to spend our anniversary but unfortunately it was not to be.
2.0 / 5.0
Room was tatty for what paid hair in bathroom which was not ours, furniture tatty ceiling all peeling and flaking off cartpet dirty breakfast buffet sausages were not cooked bacon the same. Waited over 20 mins for eggs and hash browns to come agter asking more than 3 times others guest we were with as was a large wedding said the same by time come out it ws too late. Such a shame as had love evening at the event š
1.0 / 5.0
We checked in late 23:20pm ish. With out young daughter. The receptionist was quite rude and seem like she did not want to deal with us. After that we got the the room what a disgusting disgrace the carpet was worn through to the underlay. The room smelt like no1 had cleaned it (sweaty B.O ) cheesy feet kind of smell. Then the toilet seat would fall off each time you put it back and tighten it up. The toilet door would not lock because someone has broken it. The list goes on and on and the staff just donāt seem to care in the slight. What a major embarrassment of a hotel. Needs closing down and refurbishing or best off staying closed.
0.5 / 5.0
Where do I start?
AVOID THIS PLACE AT ALL COSTS.
Service was dreadful - The lady on reception PUNISHED me for having the temerity to ask to change rooms as my TV was not working,it stank and I was next to a boiler.
I was put in a room at far end of building with no wifi and a bed direct from an overcrowded Ecudoarian jail cell.
The mattress was over 40 year old (I sell beds - I know)
Breakfast is the most undercooked sausage and bacon ever.
A VILE place with simply the worst receptionist in history .
1.0 / 5.0
Receptionist was amazing. But my god the room was rubbish the bed was leaning to 1 side. The mattress springs were broken the whole bed needed replacing. Iām surprised it aināt been closed down yet. Bar staff could not be bothered. And when you asked for something. It seem like to much effort. Not being funny but they are paid to do the job so why accept the vacancy if you wonāt do it to the best of their abilities. Iām going to make sure everyone I know up and down the country never stays as I donāt want them to have the same experience. I honestly hand on heart feel an apology IS NOT good enough and compensation should be given.
2.5 / 5.0
Friendly staff, good bars, nice food
2.5 / 5.0
Friendly staff, good bars, nice food
2.0 / 5.0
Comfortable
2.0 / 5.0
Comfortable
1.0 / 5.0
The room was very disappointing and basic
Not a reflection of the overall look & feel
Harry Bar looked great as did the cafe room
So we had high hopes for the room. We got quite a shock, the room was basic, curtains looked like something I had as a student
Bath was filthy
Bathroom was old fashioned and clearly not maintained
1.0 / 5.0
The room was very disappointing and basic
Not a reflection of the overall look & feel
Harry Bar looked great as did the cafe room
So we had high hopes for the room. We got quite a shock, the room was basic, curtains looked like something I had as a student
Bath was filthy
Bathroom was old fashioned and clearly not maintained
2.5 / 5.0
Very nice , good food, entertainment was a bonus
FAQs
How much does this hotel cost compared to others in Shirley?
The average price for a rental in Shirley is $130 per night. This rental is $48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Regency Hotel Solihull. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didnāt find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Regency Hotel Solihull pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Regency Hotel Solihull?
We found 5 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and garden.
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