Homewood Suites by Hilton Dallas/Addison
Hotel in Addison, TX
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Addison Circle Park
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Dallas/Addison offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Dallas/Addison offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
This Addison hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Addison, TX
Available Rooms
One Bedroom Suite, One King and One Sofa Bed, Non-Smoking
Beds not specified • 460 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Bedrooms
Beds not specified • 460 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Master)
Beds not specified • 460 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, Accessible, Non Smoking
Beds not specified • 590 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, Accessible
Beds not specified • 590 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 10.0
Staff were nice enough but the hotel is very run down and in poor condition. Broken cabinets and not your typical homewood suites. We usually trust this line but this was terrible.
2.0 / 10.0
Staff were nice enough but the hotel is very run down and in poor condition. Broken cabinets and not your typical homewood suites. We usually trust this line but this was terrible.
3.0 / 10.0
Service was good. Rooms were clean but remotes had dead battery's, bathroom door stuck, body gei dispenser was empty. Biggest issue for us was bed was too soft and was noisy outside in middle of the night
3.0 / 10.0
Service was good. Rooms were clean but remotes had dead battery's, bathroom door stuck, body gei dispenser was empty. Biggest issue for us was bed was too soft and was noisy outside in middle of the night
1.0 / 10.0
NOT RECOMMENDED! update: 2nd day, TERRIBLE Service - NEGATIVE 10 stars. Incompentent employees, deferring to speak with Manager the next day, then the next day happen and no manager asked to come back the next day to speak to manager to reduce the rate for a bait and switch room , you can do that since hotel messed up!(why not call the manager to resolve issues) we paid for a higher end room and you gave us the smallest and dirtiest room.We decided to leave... overpaid for the first night in a type a room we didn't even stay in. HOTELS.com was amazing to work with they even gave us a small credit for our inconvenience even though they did nothing wrong!
Not off to a great start! Arrived at 1030pm. I booked a king suite (which has two bedrooms) this room almost 1.5 months in advance. Also added specific note NOT a sofa bed due to back problems. I called 3 days before we arrived to ensure our room was guaranteed and we had the king suite. Agent said yes!!!! we got here only to find out our room was oversold! Then proceeded to tell us we do have 2 double beds -NOPE got into the room and it was one double and a sofa bed the very bed we asked NOT to have! The door is also next to an entrance exterior door that has a broken lock into the building- not very secure. Moldy broken bathroom tiles, see pictures. Cant even use the WiFi because we aren’t technically checked into this temp room so name and room doesn’t even match! We chose this place because we like Hilton. not recommended.
1.0 / 10.0
NOT RECOMMENDED! update: 2nd day, TERRIBLE Service - NEGATIVE 10 stars. Incompentent employees, deferring to speak with Manager the next day, then the next day happen and no manager asked to come back the next day to speak to manager to reduce the rate for a bait and switch room , you can do that since hotel messed up!(why not call the manager to resolve issues) we paid for a higher end room and you gave us the smallest and dirtiest room.We decided to leave... overpaid for the first night in a type a room we didn't even stay in. HOTELS.com was amazing to work with they even gave us a small credit for our inconvenience even though they did nothing wrong!
Not off to a great start! Arrived at 1030pm. I booked a king suite (which has two bedrooms) this room almost 1.5 months in advance. Also added specific note NOT a sofa bed due to back problems. I called 3 days before we arrived to ensure our room was guaranteed and we had the king suite. Agent said yes!!!! we got here only to find out our room was oversold! Then proceeded to tell us we do have 2 double beds -NOPE got into the room and it was one double and a sofa bed the very bed we asked NOT to have! The door is also next to an entrance exterior door that has a broken lock into the building- not very secure. Moldy broken bathroom tiles, see pictures. Cant even use the WiFi because we aren’t technically checked into this temp room so name and room doesn’t even match! We chose this place because we like Hilton. not recommended.
2.0 / 10.0
For the price and name the hotel carried, it was well below my expectations. This property was more of an apartment building converted to a hotel. The front desk gave little to no instructions and handed me a paper with multiple grammatical and incorrect thought statements. This is by far the worst place to stay in the area. 10/10 do not recommend.
2.0 / 10.0
For the price and name the hotel carried, it was well below my expectations. This property was more of an apartment building converted to a hotel. The front desk gave little to no instructions and handed me a paper with multiple grammatical and incorrect thought statements. This is by far the worst place to stay in the area. 10/10 do not recommend.
8.0 / 10.0
Great location, clean,easy access and quite.
Room was missing some kitchen items
8.0 / 10.0
Great location, clean,easy access and quite.
Room was missing some kitchen items
4.0 / 10.0
My guests choose this property as used in the past but after a night asked me to move them in a new location. Unsafe and with hot water broken.
4.0 / 10.0
My guests choose this property as used in the past but after a night asked me to move them in a new location. Unsafe and with hot water broken.
4.0 / 10.0
The staff members at the front desk were variable with each shift. At times, they were most helpful and accommodating, but at other times they were brusque and didn’t seem to want to be bothered. The room was not as updated as expected from the pictures and it was definitely not the cleanest. It was nice to have a kitchen option, but it wasn’t a completely stocked kitchen. Overall, we made do, but I had higher expectations just based on the pictures and description of the place. I will say, the location was very convenient, near to all the local hot spots.
4.0 / 10.0
The staff members at the front desk were variable with each shift. At times, they were most helpful and accommodating, but at other times they were brusque and didn’t seem to want to be bothered. The room was not as updated as expected from the pictures and it was definitely not the cleanest. It was nice to have a kitchen option, but it wasn’t a completely stocked kitchen. Overall, we made do, but I had higher expectations just based on the pictures and description of the place. I will say, the location was very convenient, near to all the local hot spots.
3.0 / 10.0
It was ok. Missing a few things in the hotel and the breakfast didn’t have much.
3.0 / 10.0
It was ok. Missing a few things in the hotel and the breakfast didn’t have much.
8.0 / 10.0
Clean and quiet
8.0 / 10.0
Clean and quiet
10.0 / 10.0
Safe and convenient. Exactly what we needed.
10.0 / 10.0
Safe and convenient. Exactly what we needed.
2.0 / 10.0
Hilton would do good to remove their name from this entity. At one time, long ago in the past, this may have been a decent establishment. But I really and truly don’t see how Hilton is still claiming this. It’s decrepit, tons of disrepair and patch jobs, the lobby was the only nice area. Don’t be fooled. First, we are locals. We rented the hotel to let our ac be repaired and picked it for 3 reasons. Mainly the pool. Looked big and taken care of in the pictures and nowhere on the onsite did it say anything other than open and closing times. Well it was closed the entire time. No signs, no reasoning, no notice of when it would reopen. They didn’t even apologized, just said they didn’t know where the maintenance man was and said it was closed “they guess”. So 1st reason was eliminated. 2nd, units are big and my kids would have space to lounge around without getting in each others way, there were 3 of us. The room smelled of mildew immediately and had a weird sticky humid feeling. The carpet was damp as if just been cleaned but only around the kitchen area, because the ice maker in the freezer sprayed water all over the floor and had for a while by the smell of it. Walls had dirty marks all over and even better, the sheets had hide stains on them under the pillow area. 3rd reason, and the only reason that remained, proximity to our jobs. 5 minute drive was nice. Rude clerks in the lobby, one maid that I seen, and a serious scam considering you just don’t expect this type of trsh
2.0 / 10.0
Master suite room was outdated, smelly, and knats flying around the room.
2.0 / 10.0
Master suite room was outdated, smelly, and knats flying around the room.
2.0 / 10.0
Hilton would do good to remove their name from this entity. At one time, long ago in the past, this may have been a decent establishment. But I really and truly don’t see how Hilton is still claiming this. It’s decrepit, tons of disrepair and patch jobs, the lobby was the only nice area. Don’t be fooled. First, we are locals. We rented the hotel to let our ac be repaired and picked it for 3 reasons. Mainly the pool. Looked big and taken care of in the pictures and nowhere on the onsite did it say anything other than open and closing times. Well it was closed the entire time. No signs, no reasoning, no notice of when it would reopen. They didn’t even apologized, just said they didn’t know where the maintenance man was and said it was closed “they guess”. So 1st reason was eliminated. 2nd, units are big and my kids would have space to lounge around without getting in each others way, there were 3 of us. The room smelled of mildew immediately and had a weird sticky humid feeling. The carpet was damp as if just been cleaned but only around the kitchen area, because the ice maker in the freezer sprayed water all over the floor and had for a while by the smell of it. Walls had dirty marks all over and even better, the sheets had hide stains on them under the pillow area. 3rd reason, and the only reason that remained, proximity to our jobs. 5 minute drive was nice. Rude clerks in the lobby, one maid that I seen, and a serious scam considering you just don’t expect this type of trsh
2.0 / 10.0
The shower door handle was broke. The phone in the room did not work. Had to call the front desk from my cell phone to try to order clean bath towels and washcloths the phone rang for 10 mins no one answered. Walked down to the front desk to ask when was housekeeping coming to clean my room and to replace the towels and washcloths just to be greeted by a rude African American woman. She asked me did I reserved housekeeping I wasn’t aware that I needed to request for clean washcloth (it wasn’t like I took multiple showers in a day this the following day). I told her my room phone was not working (it hasn’t worked my entire stay) to request service she then said you should have use your personal device. Just imagine the first word that came to mind!!!!
2.0 / 10.0
The shower door handle was broke. The phone in the room did not work. Had to call the front desk from my cell phone to try to order clean bath towels and washcloths the phone rang for 10 mins no one answered. Walked down to the front desk to ask when was housekeeping coming to clean my room and to replace the towels and washcloths just to be greeted by a rude African American woman. She asked me did I reserved housekeeping I wasn’t aware that I needed to request for clean washcloth (it wasn’t like I took multiple showers in a day this the following day). I told her my room phone was not working (it hasn’t worked my entire stay) to request service she then said you should have use your personal device. Just imagine the first word that came to mind!!!!
1.0 / 10.0
It appears the hotel was originally an apartment complex with many buildings. It was challenging trying to find my hotel room and the hotel receptionist did not provide a clear direction. The room was spacious but the bathroom was old and dirty. The room also gave out an odor that was "musty." Lastly, the room did not have WIFI internet access, and the phone in the room did not work. The hotel receptionist could not offer any help on the situation. I stayed one night and checked out the following day and went to a different hotel.
1.0 / 10.0
It appears the hotel was originally an apartment complex with many buildings. It was challenging trying to find my hotel room and the hotel receptionist did not provide a clear direction. The room was spacious but the bathroom was old and dirty. The room also gave out an odor that was "musty." Lastly, the room did not have WIFI internet access, and the phone in the room did not work. The hotel receptionist could not offer any help on the situation. I stayed one night and checked out the following day and went to a different hotel.
2.0 / 10.0
Bad customer service and gave my room away to wrong person during check in
2.0 / 10.0
Bad customer service and gave my room away to wrong person during check in
2.0 / 10.0
The room was no cleaned. Mold on the wall. When I asked to change my room, I was told that all the rooms were the same. We had one towel in the room when we checked in. The dishwasher was broken. The carpet felt wet. I will not recommend this hotel to anyone.
2.0 / 10.0
The room was no cleaned. Mold on the wall. When I asked to change my room, I was told that all the rooms were the same. We had one towel in the room when we checked in. The dishwasher was broken. The carpet felt wet. I will not recommend this hotel to anyone.
2.0 / 10.0
This has been by far the worse hotel I have ever stayed at, dated, run down, dirty, unsanitary, and unsafe! People live in some of these rooms. Do drugs in the parking lot, mold and bug infestation in rooms. Poor customer service! Given rags for pool towels! Anyone can swim there, people just pull up and go swimming without being guest. It was a nightmare staying here. I do not recommend it to anyone!
2.0 / 10.0
This has been by far the worse hotel I have ever stayed at, dated, run down, dirty, unsanitary, and unsafe! People live in some of these rooms. Do drugs in the parking lot, mold and bug infestation in rooms. Poor customer service! Given rags for pool towels! Anyone can swim there, people just pull up and go swimming without being guest. It was a nightmare staying here. I do not recommend it to anyone!
2.0 / 10.0
Customer service was HORRIBLE!! The two workers there looked extremely unhappy and spoke very rudely and short to all. The room assigned to my family and I smelled like mildew and to make matters worse, the door hinge was completely broken. I called the front desk and was told…(I don’t have time right now, I’ll go check it when I can)To which I replied…Excuse Me!! It’s midnight and it’s a safety concern. I’m checking out please processed to issue me a refund. My family and I will never choose this location ever again.
2.0 / 10.0
Customer service was HORRIBLE!! The two workers there looked extremely unhappy and spoke very rudely and short to all. The room assigned to my family and I smelled like mildew and to make matters worse, the door hinge was completely broken. I called the front desk and was told…(I don’t have time right now, I’ll go check it when I can)To which I replied…Excuse Me!! It’s midnight and it’s a safety concern. I’m checking out please processed to issue me a refund. My family and I will never choose this location ever again.
2.0 / 10.0
Booked the room for 5 guest and only received 4 towels in the room, when asking for more was told that they were “low on towels” gave us two pool hand towels that smelled of food. Ran out of toilet paper in both rooms and requested more and had to call twice. One room the phones didn’t work at all.
2.0 / 10.0
Very dirty and very low water flow
2.0 / 10.0
Booked the room for 5 guest and only received 4 towels in the room, when asking for more was told that they were “low on towels” gave us two pool hand towels that smelled of food. Ran out of toilet paper in both rooms and requested more and had to call twice. One room the phones didn’t work at all.
2.0 / 10.0
Very dirty and very low water flow
FAQs
How much does this hotel cost compared to others in Addison?
The average price for a rental in Addison is $104 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Dallas/Addison. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Dallas/Addison. Enjoy the water!
Is Homewood Suites by Hilton Dallas/Addison pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Dallas/Addison?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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