Holiday Inn Downtown - Mercy Area, an IHG Hotel
Hotel in Des Moines, IA
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel with free airport shuttle, a quick walk to Wells Fargo Arena
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Gym or Fitness Center
Map of Des Moines, IA
Available Rooms
Standard Room
Beds not specified • 288 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds
Beds not specified • 288 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified • 288 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds
Beds not specified • 288 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
3.0
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
3.0
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
10.0
We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
3.0
Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
3.0
Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
10.0
Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
4.0
This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.
4.0
This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.
6.0
The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
6.0
The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
4.0
Stay was great minus the fack that their primary parking spots were not open.
Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door.
The staff were kind and the pool area was clean.
4.0
Stay was great minus the fack that their primary parking spots were not open.
Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door.
The staff were kind and the pool area was clean.
10.0
Worked well for an overnight stay . And really appreciated the shuttle to the aurport
10.0
Worked well for an overnight stay . And really appreciated the shuttle to the aurport
5.0
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
5.0
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
6.0
Staff was very unfriendly, short and rude. Cleaning staff knocked on my door at 10:55 when checkout is 11. Definitely will not be staying there again
6.0
Staff was very unfriendly, short and rude. Cleaning staff knocked on my door at 10:55 when checkout is 11. Definitely will not be staying there again
8.0
Parking is under construction. I have to park ways away
8.0
Parking is under construction. I have to park ways away
5.0
Excellent hotel with excellect service & shuttle which was very convenient
5.0
Excellent hotel with excellect service & shuttle which was very convenient
10.0
I booked this hotel 15 minutes before checking in. I had a reservation at another hotel but when I pulled in, it didn’t look like a great place to stay. Thankfully the Holiday Inn had rooms available! The only negative was the parking lot was closed for fixing but thankfully there was a parking lot across the street, just a bit of a walk. The stay overall was great. My room was comfortable and clean. I like the added security of having to use your hotel key to gain access to the actual hotel.
10.0
I booked this hotel 15 minutes before checking in. I had a reservation at another hotel but when I pulled in, it didn’t look like a great place to stay. Thankfully the Holiday Inn had rooms available! The only negative was the parking lot was closed for fixing but thankfully there was a parking lot across the street, just a bit of a walk. The stay overall was great. My room was comfortable and clean. I like the added security of having to use your hotel key to gain access to the actual hotel.
1.0
Everyone was kind and helpful but it was insultingly over priced for the scratchy towels, dirty pool, and tiny room we received.
1.0
Everyone was kind and helpful but it was insultingly over priced for the scratchy towels, dirty pool, and tiny room we received.
2.0
Have problems with checking in, my room was ready pay by Expedia,and they acting like didn't have it ,I have to double pay ,so they can let me,and my family stay, people in front desk, unprofessional,they take the deposit three times from my account,bad time in this place.
2.0
Have problems with checking in, my room was ready pay by Expedia,and they acting like didn't have it ,I have to double pay ,so they can let me,and my family stay, people in front desk, unprofessional,they take the deposit three times from my account,bad time in this place.
2.0
Bar/ restaurant was nice. No breakfast provided. Room was clean. Bathroom was small, no counter space. Hot water was warm at best. AC wasn’t great- room was at 72 and humid every day. Believe it or not I asked them to look at it (I was there 6 nights) the desk told me “oh the thermostats don’t work. We control the AC for the whole building down here. If you try to turn the thermostat down it’ll just blow hot air. I can give you a fan.” I couldn’t believe it. Never again at that hotel. Just horrible.
2.0
Bar/ restaurant was nice. No breakfast provided. Room was clean. Bathroom was small, no counter space. Hot water was warm at best. AC wasn’t great- room was at 72 and humid every day. Believe it or not I asked them to look at it (I was there 6 nights) the desk told me “oh the thermostats don’t work. We control the AC for the whole building down here. If you try to turn the thermostat down it’ll just blow hot air. I can give you a fan.” I couldn’t believe it. Never again at that hotel. Just horrible.
2.0
Booked this hotel through Expedia and ended up needing to cancel. I called the hotel to see if I would be able to cancel. They immediately told me this would be an Expedia issue since I booked with Expedia. The woman I spoke to on the phone was extremely rude. I contacted Expedia and spoke with an agent and they said I would need to contact the hotel but the contact for the hotel wouldn't be available until Monday, my booking was a for a Saturday. They assured me I would most likely be able to get a refund. On Monday, I call the hotel again and was rudely told that I would have to contact Expedia. I contacted Expedia again and once again they told me I need to contact the Holiday Inn. This time Expedia said they would contact Holiday Inn for me. After a day, Expedia got back to me and told me that the holiday inn doesn't allow any exceptions for cancellations. I am still unsure on if this hotel or Expedia are the ones being untruthful but I would've appreciated it if the Holiday Inn had at least been respectful and kind instead of condescending whenever I called.
2.0
Booked this hotel through Expedia and ended up needing to cancel. I called the hotel to see if I would be able to cancel. They immediately told me this would be an Expedia issue since I booked with Expedia. The woman I spoke to on the phone was extremely rude. I contacted Expedia and spoke with an agent and they said I would need to contact the hotel but the contact for the hotel wouldn't be available until Monday, my booking was a for a Saturday. They assured me I would most likely be able to get a refund. On Monday, I call the hotel again and was rudely told that I would have to contact Expedia. I contacted Expedia again and once again they told me I need to contact the Holiday Inn. This time Expedia said they would contact Holiday Inn for me. After a day, Expedia got back to me and told me that the holiday inn doesn't allow any exceptions for cancellations. I am still unsure on if this hotel or Expedia are the ones being untruthful but I would've appreciated it if the Holiday Inn had at least been respectful and kind instead of condescending whenever I called.
3.0
Our clerk on Saturday was amazing booked us in early was friendly. Sunday the front desk clerk was rude, our keys didn’t work each time we came back to our room. The tv didn’t work. We were told move to a different room we have no maintenance here today.
3.0
Our clerk on Saturday was amazing booked us in early was friendly. Sunday the front desk clerk was rude, our keys didn’t work each time we came back to our room. The tv didn’t work. We were told move to a different room we have no maintenance here today.
5.0
It was very pleasant and bartender was exceptional downstairs.
5.0
It was very pleasant and bartender was exceptional downstairs.
8.0
Friendly staff
8.0
Friendly staff
10.0
It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.
10.0
It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.
FAQs
How much does this hotel cost compared to others in Des Moines?
The average price for a rental in Des Moines is $142 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Downtown - Mercy Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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