Best Western Priory Hotel
Hotel in Forest Heath District
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Bury St Edmunds with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Forest Heath District
Available Rooms
Superior Room, 1 Double Bed, Non Smoking
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room, Multiple Beds, Non Smoking
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 Double Bed, Non Smoking
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 2 Twin Beds, Non Smoking
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 1 Double Bed, Non Smoking
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
excellent stay.
2.5 / 5.0
excellent hotel and staff.
2.5 / 5.0
excellent stay. great room.
2.5 / 5.0
great hotel and restaurant. joanne in the restaurant very helpful.
2.5 / 5.0
Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.
2.5 / 5.0
excellent stay. service from restaurant top rate. especially callum and joanne.
food was lovely from tom, dan and jason in the kitchen.
1.0 / 5.0
I was really disappointed, the room was dated, dirty , smelly .
1.0 / 5.0
I was really disappointed, the room was dated, dirty , smelly .
2.0 / 5.0
Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating.
Excellent breakfast with helpful staff.
2.0 / 5.0
Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating.
Excellent breakfast with helpful staff.
2.5 / 5.0
lovely hotel. well looked after. especially by callum on the bar. and hanna on check in.
2.5 / 5.0
enjoyable stay. great evening thanks to callum and finn.
2.0 / 5.0
Expensive for that quality
0.5 / 5.0
Title: Worst Room I Have Ever Stayed In
I stay in over 40 hotels a year, and this was by far the worst experience I've ever had. The first thing that hit me was the overpowering smell of damp when I walked into the room. The carpet looked disgusting, and the furniture was extremely dated. The mattress was so firm it felt like there was no mattress at all.
I then noticed what appeared to be a splatter of vomit or some other liquid on the skirting boards. The bathroom fittings were missing parts, and the taps and power shower were covered in limescale and dirt. Despite all this, I decided to tough it out until I went to lie down and discovered vomit on the pillow inside a clean pillowcase.
This was the final straw. I went to reception to complain and request a room change, but no other rooms were available. I couldn't stand another moment in this disgusting room, fearing what I might find next, so I packed up and left.
Avoid this hotel at all costs.
0.5 / 5.0
Title: Worst Room I Have Ever Stayed In
I stay in over 40 hotels a year, and this was by far the worst experience I've ever had. The first thing that hit me was the overpowering smell of damp when I walked into the room. The carpet looked disgusting, and the furniture was extremely dated. The mattress was so firm it felt like there was no mattress at all.
I then noticed what appeared to be a splatter of vomit or some other liquid on the skirting boards. The bathroom fittings were missing parts, and the taps and power shower were covered in limescale and dirt. Despite all this, I decided to tough it out until I went to lie down and discovered vomit on the pillow inside a clean pillowcase.
This was the final straw. I went to reception to complain and request a room change, but no other rooms were available. I couldn't stand another moment in this disgusting room, fearing what I might find next, so I packed up and left.
Avoid this hotel at all costs.
4.0 / 5.0
The property seemed tired and in need of renovation
2.0 / 5.0
Original garden room had an uncomfortable. Bed.
Hotel changed room to upgraded superior room at no extra charge. This room had a comfortable bed and pleasant outlook.
The room was unusual in that all light controls were on the RHS of the bed. the person on the LHS had no light controls at all. The bedside reading light had no seperate control.
The staff were all very pleasant and willing to please.
The breakfast was good.
2.0 / 5.0
Original garden room had an uncomfortable. Bed.
Hotel changed room to upgraded superior room at no extra charge. This room had a comfortable bed and pleasant outlook.
The room was unusual in that all light controls were on the RHS of the bed. the person on the LHS had no light controls at all. The bedside reading light had no seperate control.
The staff were all very pleasant and willing to please.
The breakfast was good.
1.0 / 5.0
No one at receptions during stay, must have walked through the reception 6/7 times.
Room doesn’t have AC and the tiniest fan is provided, way too hot.
Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service.
No TV remote in room.
1.0 / 5.0
No one at receptions during stay, must have walked through the reception 6/7 times.
Room doesn’t have AC and the tiniest fan is provided, way too hot.
Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service.
No TV remote in room.
2.5 / 5.0
nice stay. excellent staff
0.5 / 5.0
The room was all right . But there was no room cleaning overnight. The beds were not remade and we found the towels still in the bath. If it had not been for the biscuits being changed, we would not have known that anyone had been in there. The TV had limited channels and kept cutting out We had dinner in the hotel on the first night. It was dire. Terrible tough inedible lumps of chicken in the curry and the smallest piece of over-microwaved sea bass ever. Not at all what we would expect from Best Western
0.5 / 5.0
The room was all right . But there was no room cleaning overnight. The beds were not remade and we found the towels still in the bath. If it had not been for the biscuits being changed, we would not have known that anyone had been in there. The TV had limited channels and kept cutting out We had dinner in the hotel on the first night. It was dire. Terrible tough inedible lumps of chicken in the curry and the smallest piece of over-microwaved sea bass ever. Not at all what we would expect from Best Western
1.5 / 5.0
Completely soulless as you enter Reception. All managed using computer screens. No humans present. Directions to my room were terrible. Given it is an old building with bolt-ons, I ended up asking the chef where to find my room. You go through a maze of corridors, and up and down stairs like a fiddler's elbow. Room was OK. Welcome folder a little dated, but boiled sweets and decent tea and coffee facilities nice touch. Can't fault the food, as went across the road to the pub for dinner. Breakfast was OK, same staff both days.
1.5 / 5.0
Completely soulless as you enter Reception. All managed using computer screens. No humans present. Directions to my room were terrible. Given it is an old building with bolt-ons, I ended up asking the chef where to find my room. You go through a maze of corridors, and up and down stairs like a fiddler's elbow. Room was OK. Welcome folder a little dated, but boiled sweets and decent tea and coffee facilities nice touch. Can't fault the food, as went across the road to the pub for dinner. Breakfast was OK, same staff both days.
2.5 / 5.0
comfortable stay. excellent staff
4.0 / 5.0
Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.
4.0 / 5.0
Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.
4.0 / 5.0
Quite a pleasant stay.
4.0 / 5.0
Quite a pleasant stay.
2.0 / 5.0
Very clean, easy check in, good location and comfy bed. Due to the age of the main building, our room had restricted room due to sloped ceiling. Fine for shorter people, something to lookout for if you are over 6ft.
Breakfast and staff were all nice. Free parking was a nice perk
2.0 / 5.0
Very clean, easy check in, good location and comfy bed. Due to the age of the main building, our room had restricted room due to sloped ceiling. Fine for shorter people, something to lookout for if you are over 6ft.
Breakfast and staff were all nice. Free parking was a nice perk
3.0 / 5.0
Bathroom wasn’t very clean especially soap dispensers and bath… dust on skirting boards and doors. Stains on duvet and sheet
3.0 / 5.0
Bathroom wasn’t very clean especially soap dispensers and bath… dust on skirting boards and doors. Stains on duvet and sheet
3.0 / 5.0
Spacious hotel with a big tranquil garden, but my room was rather small and old. I had to improvise a little.
3.0 / 5.0
Spacious hotel with a big tranquil garden, but my room was rather small and old. I had to improvise a little.
1.0 / 5.0
dated, overpriced, rude staff
1.0 / 5.0
dated, overpriced, rude staff
1.0 / 5.0
One night stay for business - outside appearance of the property is good - nice gardens and terrace area.
Check in us unmanned - with two self service consoles - the check in process was problematic as the console generated 3 room keys - i asked for 1 but none appeared to be programmed as there was no indication of which room i was in.
I am pretty tech savvy but this process had me flummoxed!
I had to hunt down a staff member to get a room key.
Rooms were OK, functional, I stayed in one of the garden roms - nice towels though. The hotel provided tea a, coffee and biscuits and a jar of boiled sweets and palma violets - random!
Breakfast we also good - plenty to eat - the usual faire.
Check out - similar to check in - un manned - the checkout software asked if i wanted my invoice emailed - replied - yes - but the email address was wrong - did I want to change it? yes - but no option to delete the existing email address no member of staff around to ask.
Conclusion hotel is OK but maybe need a little TLC in the guest rooms but the check-in check-out needs some work!
1.0 / 5.0
One night stay for business - outside appearance of the property is good - nice gardens and terrace area.
Check in us unmanned - with two self service consoles - the check in process was problematic as the console generated 3 room keys - i asked for 1 but none appeared to be programmed as there was no indication of which room i was in.
I am pretty tech savvy but this process had me flummoxed!
I had to hunt down a staff member to get a room key.
Rooms were OK, functional, I stayed in one of the garden roms - nice towels though. The hotel provided tea a, coffee and biscuits and a jar of boiled sweets and palma violets - random!
Breakfast we also good - plenty to eat - the usual faire.
Check out - similar to check in - un manned - the checkout software asked if i wanted my invoice emailed - replied - yes - but the email address was wrong - did I want to change it? yes - but no option to delete the existing email address no member of staff around to ask.
Conclusion hotel is OK but maybe need a little TLC in the guest rooms but the check-in check-out needs some work!
FAQs
How much does this hotel cost compared to others in Forest Heath District?
The average price for a rental in Forest Heath District is $135 per night. This rental is $38 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Priory Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Priory Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Priory Hotel?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.
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