Bad service. They treat people bad

Bad service. They treat people bad

The carpet needs updating/replacing and the kitchen fan badly needed cleaning the staff was great would stay there again

The carpet needs updating/replacing and the kitchen fan badly needed cleaning the staff was great would stay there again

Substandard cleanliness, no amenities

Substandard cleanliness, no amenities

They should be black listed. Rooms have bed bugs and their inability to provide options in the middle of night and leaving guests with no option is ridiculous. I am thinking about suing them.

They should be black listed. Rooms have bed bugs and their inability to provide options in the middle of night and leaving guests with no option is ridiculous. I am thinking about suing them.

Looked like someone lived there and was vacated for the evening. Clothes and all still in the room. Woman working was understanding of my concern and let me leave.

Looked like someone lived there and was vacated for the evening. Clothes and all still in the room. Woman working was understanding of my concern and let me leave.

Easy check in. Staff are very friendly.

Easy check in. Staff are very friendly.

The staff were very helpful. Unfortunately the room had not been cleaned prior to checking in, it was dirty and that makes you wonder about other things.

The staff were very helpful. Unfortunately the room had not been cleaned prior to checking in, it was dirty and that makes you wonder about other things.

We found the overall cleanliness to be lacking, and were without hot water on our last day, and without warning despite the issue already being known. We would have booked elsewhere. Not pleased with the general run down condition of this former apartment building.....

Musty room. Foggy mirrors. Loose mold around edges of shower.

Musty room. Foggy mirrors. Loose mold around edges of shower.

The hotel and staff were really nice only bad thing was someone not cleaning up after their pet and leaving the nastiest smell across the whole floor.

The hotel and staff were really nice only bad thing was someone not cleaning up after their pet and leaving the nastiest smell across the whole floor.

I think it was enjoyable. It was like a mini apartment.

I think it was enjoyable. It was like a mini apartment.

Room smelled and wasn't very clean or comfortable. The pullout couch was old and ripped and I wouldn't even want my dog sleeping on the piss covered mattress that came inside of it. I thought because it was on the good side of town I might be ok, boy was I wrong.

Room smelled and wasn't very clean or comfortable. The pullout couch was old and ripped and I wouldn't even want my dog sleeping on the piss covered mattress that came inside of it. I thought because it was on the good side of town I might be ok, boy was I wrong.

Smelled of smoke and animals. Sink didn’t drain, no trash cans, holes in the walls. Just gross

Smelled of smoke and animals. Sink didn’t drain, no trash cans, holes in the walls. Just gross

Lg tv horrible

Lg tv horrible

Air conditioner did not work well, set to 60 it pnly cooled to mid 70's. Sink stop did not work, sonl drain leaked into cupboard underneath. Front desk not to willing to help. Not much food selection other than plain oatmeal. So not what was expected.

Air conditioner did not work well, set to 60 it pnly cooled to mid 70's. Sink stop did not work, sonl drain leaked into cupboard underneath. Front desk not to willing to help. Not much food selection other than plain oatmeal. So not what was expected.

Definitely an older hotel, outside 'security' doors did not close tight to lock, and if pulled shut - room key did not work well in opening them. Entered room, while I want to believe the bedding had 'clean' stains - it was dirty/stained none the less. In bathroom, there was a dirty towel left hanging on the back of the door. I did address issues with the gal at the front desk - and she did come & change the bedding right away. Employee was very friendly & accomodating, apologizing for the housekeeping staff. As I walked around the room barefoot, I also quickly realized the floor was also dirty. I did not say anything about that, just put socks or shoes on. Breakfast only consisted of a few pre-packaged items, not a 'real' breakfast. 😉 A more difficult issue to address - walls are not very well insulated. The room above us - decided to rearrange their whole room the first night. Very noisy as it felt like they stomped around the room and dragged furniture around. Thankfully - that noise did end around 11. Then - room across the hall from us, had a dog with them. That dog was obnoxious - barking anytime a door it heard something. Both nights, it woke us in the middle of the night. We chose this hotel due to the low cost, as our regular choice locations were expensive - guessing due to graduations or area events. Location was close to where we needed to be, price was more reasonable than the competitors. However - I definitlely would not rush to stay there again.

Definitely an older hotel, outside 'security' doors did not close tight to lock, and if pulled shut - room key did not work well in opening them. Entered room, while I want to believe the bedding had 'clean' stains - it was dirty/stained none the less. In bathroom, there was a dirty towel left hanging on the back of the door. I did address issues with the gal at the front desk - and she did come & change the bedding right away. Employee was very friendly & accomodating, apologizing for the housekeeping staff. As I walked around the room barefoot, I also quickly realized the floor was also dirty. I did not say anything about that, just put socks or shoes on. Breakfast only consisted of a few pre-packaged items, not a 'real' breakfast. 😉 A more difficult issue to address - walls are not very well insulated. The room above us - decided to rearrange their whole room the first night. Very noisy as it felt like they stomped around the room and dragged furniture around. Thankfully - that noise did end around 11. Then - room across the hall from us, had a dog with them. That dog was obnoxious - barking anytime a door it heard something. Both nights, it woke us in the middle of the night. We chose this hotel due to the low cost, as our regular choice locations were expensive - guessing due to graduations or area events. Location was close to where we needed to be, price was more reasonable than the competitors. However - I definitlely would not rush to stay there again.

Showed up the property after a nine hour drive across state lines and was turned away due to overbooking. The front desk girl said she’s been turning people away all day, but somehow we were not notified at all.