Very clean and comfortable. Excellent breakfast choices!

Very clean and comfortable. Excellent breakfast choices!

Our stay was pleasant and couldn't ask for a more clean and comfortable place.

Our stay was pleasant and couldn't ask for a more clean and comfortable place.

The lady that checked me in was very rude. I walked in and she was having a conversation with someone else, looked at me and said “Is there something you need?” Bathtub didn’t drain when we used the bathtub since maintenance was gone not much we could do. Night time we took our children to get a snack for the snack bar and the gentle men told us “it would be cheaper if you just went to Walgreens or cvs” we didn’t appreciate that at all

The lady that checked me in was very rude. I walked in and she was having a conversation with someone else, looked at me and said “Is there something you need?” Bathtub didn’t drain when we used the bathtub since maintenance was gone not much we could do. Night time we took our children to get a snack for the snack bar and the gentle men told us “it would be cheaper if you just went to Walgreens or cvs” we didn’t appreciate that at all

Good place to stay, simple, plane, clean and comfortable. The only thing I had an issue was the cleaning staff were a tad bit loud before 7am. But staff was super nice.

It was a little pricey for our budget but 100% worth it. The beds were heavenly and the room was clean and wonderful.. After hours of driving from S NM we really needed to get some rest. I only wish we could have stayed longer!

It was a little pricey for our budget but 100% worth it. The beds were heavenly and the room was clean and wonderful.. After hours of driving from S NM we really needed to get some rest. I only wish we could have stayed longer!

Down for a night. Double bed suite. Room very clean and spacious.

Down for a night. Double bed suite. Room very clean and spacious.

Nice people, nice place. Pool was small but kids don’t judge a pool, they just enjoy it.

Nice people, nice place. Pool was small but kids don’t judge a pool, they just enjoy it.

I find Holiday Inn Express to be a solid choice as long as the place has been recently updated and this one has. Clean, comfortable, good breakfast. This place was more expensive than most but that seems to be a Santa Fe thing.

DO NOT STAY AT THE LOCATION IN SANTA FE!!! Our toilet did not flush and when we called for assistance they brought us a plunger to use ourselves since maintenance had gone home. Told us we could use the bathroom on the main floor if we couldn’t unclog it. When I complained to the general manager she told me “today is not the day to do this with me lady” among other rude things. DO NOT STAY HERE!!

DO NOT STAY AT THE LOCATION IN SANTA FE!!! Our toilet did not flush and when we called for assistance they brought us a plunger to use ourselves since maintenance had gone home. Told us we could use the bathroom on the main floor if we couldn’t unclog it. When I complained to the general manager she told me “today is not the day to do this with me lady” among other rude things. DO NOT STAY HERE!!

I find Holiday Inn Express to be a solid choice as long as the place has been recently updated and this one has. Clean, comfortable, good breakfast. This place was more expensive than most but that seems to be a Santa Fe thing.

Santa Fe Holiday Inn Express was a comfortable, affordable experience. Beds were something a person can melt into. The room and hotel, in general, were clean. Our room had a funky dirty.sock smell, except the bathroom which smelled like cleaner…not at all unpleasant. We were in a handicap-equipped room. The shower head pressure was uncomfortably strong until I adjusted the spray. A delicious breakfast buffet was offered. Nothing out of the ordinary, but sustaining and enough choice to find something good.

Santa Fe Holiday Inn Express was a comfortable, affordable experience. Beds were something a person can melt into. The room and hotel, in general, were clean. Our room had a funky dirty.sock smell, except the bathroom which smelled like cleaner…not at all unpleasant. We were in a handicap-equipped room. The shower head pressure was uncomfortably strong until I adjusted the spray. A delicious breakfast buffet was offered. Nothing out of the ordinary, but sustaining and enough choice to find something good.

I travel quite a bit by car between Denver and Scottsdale, so I often choose Santa Fe to layover. I booked this hotel last minute & when I pulled into the parking lot, I realized I had stayed here before. HIE is usually a safe bet so didn’t think much of it. The hotel was fine, desk & check in fine, breakfast…meh. After I ate, I went back to my room for a quick shower & checkout. I put the “Resting” or “Do not disturb” sign on the door & showered & sat on the bed nude to dress. All of a sudden, without a knock or announcement, the maid came charging in after using her passkey and wash shocked to see me! I yelled, “READ THE F’ING SIGN!!” I then realized that the same type of thing happened LAST time I stayed here. And yep, I checked, there was my review that I posted on Feb. 2nd (?) 6 months ago with the title, “They need to TRAIN THEIR HOUSEKEEPING STAFF BETTER. Unbelievable. Yes, I should have used the top lock, that was my mistake but I was in a hurry & never dreamed that someone would just charge-in without a knock or announcement. I made the desk clerk read my prior review. You can be assured that I will find someone in charge, regionally, to show this terribly managed hotel.

I travel quite a bit by car between Denver and Scottsdale, so I often choose Santa Fe to layover. I booked this hotel last minute & when I pulled into the parking lot, I realized I had stayed here before. HIE is usually a safe bet so didn’t think much of it. The hotel was fine, desk & check in fine, breakfast…meh. After I ate, I went back to my room for a quick shower & checkout. I put the “Resting” or “Do not disturb” sign on the door & showered & sat on the bed nude to dress. All of a sudden, without a knock or announcement, the maid came charging in after using her passkey and wash shocked to see me! I yelled, “READ THE F’ING SIGN!!” I then realized that the same type of thing happened LAST time I stayed here. And yep, I checked, there was my review that I posted on Feb. 2nd (?) 6 months ago with the title, “They need to TRAIN THEIR HOUSEKEEPING STAFF BETTER. Unbelievable. Yes, I should have used the top lock, that was my mistake but I was in a hurry & never dreamed that someone would just charge-in without a knock or announcement. I made the desk clerk read my prior review. You can be assured that I will find someone in charge, regionally, to show this terribly managed hotel.

Property was close to things we wanted to see and do.

Property was close to things we wanted to see and do.

It was convenient.

It was convenient.

Great place to stay solo or with family

Great place to stay solo or with family

We had a large group of kids and the staff was great. Breakfast was great. The building and rooms were clean and the hotel was easy to get to. Saul was behind the desk both nights we stayed and was excellent, even with all the kid requests;) We will stay again.

For the money, this place was terribly disappointing. We stayed 3 nights. Day 2, they were out of breakfast (eggs, bacon, sausage, biscuits), before 8:30 am. We had to beg for a roll of toilet paper, since our restroom had very little when we got there. The pool was nasty as seen in photo. I’m guessing a health risk.

We had a large group of kids and the staff was great. Breakfast was great. The building and rooms were clean and the hotel was easy to get to. Saul was behind the desk both nights we stayed and was excellent, even with all the kid requests;) We will stay again.

For the money, this place was terribly disappointing. We stayed 3 nights. Day 2, they were out of breakfast (eggs, bacon, sausage, biscuits), before 8:30 am. We had to beg for a roll of toilet paper, since our restroom had very little when we got there. The pool was nasty as seen in photo. I’m guessing a health risk.

Rooms are much smaller than the pictures appear on this website. Staff couldn't care less about our experience at the hotel. Horrible experience.