Galaxy Hotel Iraklio
Hotel in Heraklion
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a steam room are onsite.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a steam room are onsite.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Heraklion
Available Rooms
Superior Room, City View
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Triple Room, City View
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, City View
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, Pool View
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
5.0
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
5.0
Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.
5.0
Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.
4.0
Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
4.0
Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
10.0
Nice property and staff were very friendly
10.0
Nice property and staff were very friendly
6.0
Place needs upkeep
6.0
Place needs upkeep
8.0
The food was amazing and it was a 5 min walk from the city centre!
8.0
The food was amazing and it was a 5 min walk from the city centre!
8.0
Liked:
Room: Good air con, lovely balcony with pool view.
Dining: Excellent breakfast & dinner buffets. (Greek yoghurt with fresh honeycomb, chicken cacciatore, roasted asparagus, wonderful cake selection). Pool menu: good chicken gyros, avocado salad.
Evening dining area: beautiful romantic atmosphere.
Pool: Lots of sunbeds, relaxing chillout music, refreshing pool big enough for several people. Poolside coffee came with biscuits. In the heat of the day we were offered complimentary fruit-infused water.
Going out: Buses to Knossos & Archaeological Museum leave nearby. Staff were happy to recommend a sports bar & beach.
Customer service: Staff usually approachable & eager to please & if we had a problem Anna & her management team went out of their way to apologise & make things better.
Didn’t like:
Full-board lunch being a 3-course meal; would have preferred the lighter pool menu.
Very laid-back food service in 2nd floor restaurant & by the pool; the quality of the food usually made it worth the wait but it would have been a more 5-star experience if it had arrived sooner.
Staff being defensive in response to minor complaints. It would have been better if all staff were as open to feedback as the management team.
Final comment: Despite a couple of small issues, overall we really enjoyed ourselves at the Galaxy Hotel & we’d easily recommend it to family & friends; it’s a beautifully designed, relaxing place with attentive staff, lovely food & a decent pool.
8.0
Liked:
Room: Good air con, lovely balcony with pool view.
Dining: Excellent breakfast & dinner buffets. (Greek yoghurt with fresh honeycomb, chicken cacciatore, roasted asparagus, wonderful cake selection). Pool menu: good chicken gyros, avocado salad.
Evening dining area: beautiful romantic atmosphere.
Pool: Lots of sunbeds, relaxing chillout music, refreshing pool big enough for several people. Poolside coffee came with biscuits. In the heat of the day we were offered complimentary fruit-infused water.
Going out: Buses to Knossos & Archaeological Museum leave nearby. Staff were happy to recommend a sports bar & beach.
Customer service: Staff usually approachable & eager to please & if we had a problem Anna & her management team went out of their way to apologise & make things better.
Didn’t like:
Full-board lunch being a 3-course meal; would have preferred the lighter pool menu.
Very laid-back food service in 2nd floor restaurant & by the pool; the quality of the food usually made it worth the wait but it would have been a more 5-star experience if it had arrived sooner.
Staff being defensive in response to minor complaints. It would have been better if all staff were as open to feedback as the management team.
Final comment: Despite a couple of small issues, overall we really enjoyed ourselves at the Galaxy Hotel & we’d easily recommend it to family & friends; it’s a beautifully designed, relaxing place with attentive staff, lovely food & a decent pool.
8.0
The property is not very well located, about a 25 min walk to the main city center.
Everything in the hotel area was nice and service was good, good buffet breakfast with attentive staff.
The rooms need some updating and are a bit small.
8.0
The property is not very well located, about a 25 min walk to the main city center.
Everything in the hotel area was nice and service was good, good buffet breakfast with attentive staff.
The rooms need some updating and are a bit small.
5.0
Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
5.0
Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
10.0
Very nice hotel and staff very helpful
10.0
Very nice hotel and staff very helpful
5.0
everything was perfect
the bathroom too small
Breskfast Comfort Servicevery good
5.0
everything was perfect
the bathroom too small
Breskfast Comfort Servicevery good
10.0
I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
10.0
I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
8.0
Ok
8.0
Ok
10.0
Just lovely!
10.0
Just lovely!
10.0
An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port,
10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
10.0
An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port,
10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
10.0
Super comfortable, great location. Don’t do like I did and only discover the pool as you’re checking out - it looked amazing.
10.0
Super comfortable, great location. Don’t do like I did and only discover the pool as you’re checking out - it looked amazing.
4.0
Property look great. But when we arrived there was no electricity and the day was almost 40 Celsius. No Aircondition. No Internet and I needed to checking my flight. I had to look for another place.
4.0
Property look great. But when we arrived there was no electricity and the day was almost 40 Celsius. No Aircondition. No Internet and I needed to checking my flight. I had to look for another place.
8.0
This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
10.0
We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again!
8.0
This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
10.0
We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again!
8.0
Wonderful breakfast, lovely room. A bit of mix up regarding city tax that was collected upon checking in and again at check out. No one informed us the tax was per night. I would have thought all taxes would have been collected at check in.
8.0
Wonderful breakfast, lovely room. A bit of mix up regarding city tax that was collected upon checking in and again at check out. No one informed us the tax was per night. I would have thought all taxes would have been collected at check in.
FAQs
How much does this hotel cost compared to others in Heraklion?
The average price for a rental in Heraklion is $68 per night. This rental is $55 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Galaxy Hotel Iraklio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Galaxy Hotel Iraklio. Enjoy the water!
Is Galaxy Hotel Iraklio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Galaxy Hotel Iraklio?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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