The hotel was beautiful , walking distance to center but the garbage was overflowing everywhere and dogs roaming some scary .

The hotel was beautiful , walking distance to center but the garbage was overflowing everywhere and dogs roaming some scary .

We only stayed for one night before our flight back home and it was nice we had dinner which we enjoyed and the atmosphere was nice with music and lifely . Our flight was in the afternoon and they let us use the spa to relax before the flight. We really liked that

We only stayed for one night before our flight back home and it was nice we had dinner which we enjoyed and the atmosphere was nice with music and lifely . Our flight was in the afternoon and they let us use the spa to relax before the flight. We really liked that

Terrible hotel. The first room they gave us had no working power and light in the room and the bathroom, the TV had no channels, there was no working WIFI in the room. In stead of saying sorry and giving us a new room, they said that they would send a technician to fix the problem. At the end of the day all the problems were not fixed. After calling reception several times asking them to fix it, they stopped picking up the phone. Only after I went down and insisted that it is not OK to not have power in the room, and not have light in the bathroom, and that I needed WIFI for my work, they reluctantly gave us another room. They did not say sorry for the inconvenience. In the new room they gave us, everything was as you should expect. However, the furniture was dated and worn out. Towels ware not exchanged daily. In the 8 days we stayed, only one time did we get both a small and large towel per person. All the other days we got only one small towel, or one large towel, or no towel at all. Below the rooms facing the river are above the hotel bar, which has loud music in the evening. They do weddings there, at which they do the music so loud, that you have to shout to be able to talk in your room, let alone that you'll be able to sleep. The rooms are advertised as soundproof, but they are not. The rooms are badly cleaned. There was dust, hairs, and even a sigaret on the floor. After our 8 days stay in this hotel, this was not cleaned up. This is not 5 star, more 2 stars.

Terrible hotel. The first room they gave us had no working power and light in the room and the bathroom, the TV had no channels, there was no working WIFI in the room. In stead of saying sorry and giving us a new room, they said that they would send a technician to fix the problem. At the end of the day all the problems were not fixed. After calling reception several times asking them to fix it, they stopped picking up the phone. Only after I went down and insisted that it is not OK to not have power in the room, and not have light in the bathroom, and that I needed WIFI for my work, they reluctantly gave us another room. They did not say sorry for the inconvenience. In the new room they gave us, everything was as you should expect. However, the furniture was dated and worn out. Towels ware not exchanged daily. In the 8 days we stayed, only one time did we get both a small and large towel per person. All the other days we got only one small towel, or one large towel, or no towel at all. Below the rooms facing the river are above the hotel bar, which has loud music in the evening. They do weddings there, at which they do the music so loud, that you have to shout to be able to talk in your room, let alone that you'll be able to sleep. The rooms are advertised as soundproof, but they are not. The rooms are badly cleaned. There was dust, hairs, and even a sigaret on the floor. After our 8 days stay in this hotel, this was not cleaned up. This is not 5 star, more 2 stars.

It was unsafe and dirty

It was unsafe and dirty

This place has a 5 Star rating?? How and who is the morron That gave this place a 5 Star rating? Don’t get me wrong, the place is nice and all but, for this price, One expects better. I would at best give it a strong 3-Star rating. Staff has No clue about hospitality. No smiling greeting, No recognasion of me as guest, and rude. They should get the staff cources in hospitality. I fler ignored and I got the feeling it was because of my Brown golden skin color. If They only knew How for example Thailand is with their kindness, and greeting with a smile always, same in Sweden. 5-Star rating and the AC does not work in 25 degrees. Hot water in shower was unavailable because I wanted to shower at 09:00. Apperantly by then most hot water has been used. Breakfast buffé was ok, although, more of the ignoring and sometimes rude staff. Spa was Good But very pricy for this region. Manager was smoking in her office, grouse. Confusing on What is included in the room, be careful of this.

This place has a 5 Star rating?? How and who is the morron That gave this place a 5 Star rating? Don’t get me wrong, the place is nice and all but, for this price, One expects better. I would at best give it a strong 3-Star rating. Staff has No clue about hospitality. No smiling greeting, No recognasion of me as guest, and rude. They should get the staff cources in hospitality. I fler ignored and I got the feeling it was because of my Brown golden skin color. If They only knew How for example Thailand is with their kindness, and greeting with a smile always, same in Sweden. 5-Star rating and the AC does not work in 25 degrees. Hot water in shower was unavailable because I wanted to shower at 09:00. Apperantly by then most hot water has been used. Breakfast buffé was ok, although, more of the ignoring and sometimes rude staff. Spa was Good But very pricy for this region. Manager was smoking in her office, grouse. Confusing on What is included in the room, be careful of this.

I have never been to 5 star hotel with such a low quality. Nothing in this hotels works properly - not the air conditioner, no hot water, the lift didn't work on the first day, the wi-fi is mostly down, the smell in the toilet in the room was terrible. I was in this hotel few times before. The experience was similar but I was promised that things got better, Well - they didn't. Except for location and a good gym (to those who are interested) it is a terrible experience. For the irony - in the end of my stay - the receptionist didn't even ask how was my stay (very common) - either she knows the answer or just another element in the bad service.

I have never been to 5 star hotel with such a low quality. Nothing in this hotels works properly - not the air conditioner, no hot water, the lift didn't work on the first day, the wi-fi is mostly down, the smell in the toilet in the room was terrible. I was in this hotel few times before. The experience was similar but I was promised that things got better, Well - they didn't. Except for location and a good gym (to those who are interested) it is a terrible experience. For the irony - in the end of my stay - the receptionist didn't even ask how was my stay (very common) - either she knows the answer or just another element in the bad service.

The property was in a convenient location and had a nice view of the river. The ladies at the front desk however weren’t very friendly and almost seemed inconvenienced to be working there. One of my guides had a similar experience with them when picking me up. It was unfortunate they were my first opinion of North Macedonia. The property was great though.

The property was in a convenient location and had a nice view of the river. The ladies at the front desk however weren’t very friendly and almost seemed inconvenienced to be working there. One of my guides had a similar experience with them when picking me up. It was unfortunate they were my first opinion of North Macedonia. The property was great though.

Best hotel in Skopje

Best hotel in Skopje

Do not book this hotel. The staff are absolutely awful, I had booked in my girlfriend and her friend for a one night stay before her birthday after she’d been travelling. I phoned the staff to get something for her birthday like flowers or a cake, I was willing to pay. The staff member on the phone said flowers would be fine so I ended the call and hung up, then a couple hours later he phoned to tell me they got champagne and that the cake would be “on the house” I was obviously very grateful. He told me the price of the champagne was €11.50 which is cheap but I took his word for it. Then the following day I was charged £60 out my account, I emailed to ask them why and they sent me the receipt and pricing menu, I said I was told the champagne was €11.50 not €50.00 if they’d told me the price I wouldn’t have paid it as they took one sip, they also charged me for the birthday cake despite saying it was free: I emailed them with this feedback and they totally ignored me, completely blanked me with no respond after I suggested they fix the communication between staff and customers to prevent this happening. Don’t book this hotel.

Do not book this hotel. The staff are absolutely awful, I had booked in my girlfriend and her friend for a one night stay before her birthday after she’d been travelling. I phoned the staff to get something for her birthday like flowers or a cake, I was willing to pay. The staff member on the phone said flowers would be fine so I ended the call and hung up, then a couple hours later he phoned to tell me they got champagne and that the cake would be “on the house” I was obviously very grateful. He told me the price of the champagne was €11.50 which is cheap but I took his word for it. Then the following day I was charged £60 out my account, I emailed to ask them why and they sent me the receipt and pricing menu, I said I was told the champagne was €11.50 not €50.00 if they’d told me the price I wouldn’t have paid it as they took one sip, they also charged me for the birthday cake despite saying it was free: I emailed them with this feedback and they totally ignored me, completely blanked me with no respond after I suggested they fix the communication between staff and customers to prevent this happening. Don’t book this hotel.

This was my third stay in hotel Park in Skopje and I had wonderful experience of free upgrade to delux suite which is absolutely amazing and so worth of booking. It is huge suite with prime amenities like Nesspresso machine, fully stocked fridge with small and big bottles of drinks and great choice of snacks, special collection of Johnie Walker whiskeys and wonderful pillow menu. Suite has river view and excellent balcony. Hotel features the best SPA in town which is never too busy and you can really relax. During my stay, I needed reception staff to help me and they were excellent and resolved my problem very efficiently and with great dedication. Reception area has sparkling wine welcome and this is beautiful touch. Breakfast is also excellent with huge choice of whatever you can imagine. Overall, outstanding experience in Skopje and highly recommended!

This was my third stay in hotel Park in Skopje and I had wonderful experience of free upgrade to delux suite which is absolutely amazing and so worth of booking. It is huge suite with prime amenities like Nesspresso machine, fully stocked fridge with small and big bottles of drinks and great choice of snacks, special collection of Johnie Walker whiskeys and wonderful pillow menu. Suite has river view and excellent balcony. Hotel features the best SPA in town which is never too busy and you can really relax. During my stay, I needed reception staff to help me and they were excellent and resolved my problem very efficiently and with great dedication. Reception area has sparkling wine welcome and this is beautiful touch. Breakfast is also excellent with huge choice of whatever you can imagine. Overall, outstanding experience in Skopje and highly recommended!

Terrible is an understatement. I stayed here on several occasions about 2 months apart each time. The property has been deteriorating each time, but this time, oh my! The executive suite’s shower looked like a window from a ghetto. The bath spout hanging loose, barely in place by a thick ring of nasty yellow silicon. The towels, well, not one was actually white. You get the picture. Of course the hotel just has one comment “we love our hotel”. That’s what happens in an off brand name, when ownership has no clue about hospitality and focuses their energy elsewhere. In the US this would either be shut in for renovations or or best be a roadside motel.

Terrible is an understatement. I stayed here on several occasions about 2 months apart each time. The property has been deteriorating each time, but this time, oh my! The executive suite’s shower looked like a window from a ghetto. The bath spout hanging loose, barely in place by a thick ring of nasty yellow silicon. The towels, well, not one was actually white. You get the picture. Of course the hotel just has one comment “we love our hotel”. That’s what happens in an off brand name, when ownership has no clue about hospitality and focuses their energy elsewhere. In the US this would either be shut in for renovations or or best be a roadside motel.

Great hotel. Excellent gym - probably the best ever for a hotel - and excellent spa. Rooms are big, amassing and comfortable. Would recommend this hotel to all asking

Great hotel. Excellent gym - probably the best ever for a hotel - and excellent spa. Rooms are big, amassing and comfortable. Would recommend this hotel to all asking

From the adverticed pictures; I was expecting a way better hotel ........ is not as good as what you see in the expedia information web side ....

From the adverticed pictures; I was expecting a way better hotel ........ is not as good as what you see in the expedia information web side ....

Beautiful hotel !!!

Beautiful hotel !!!

Great stay at great hotel. Best gym ever

Great stay at great hotel. Best gym ever

A clean hotel with excellent service, clean and dedicated staff available 24/7 Big and new gym!! Good protein shakes

At arrival we were told that we only booked a room for 1 person, I had no internet on my phone so I couldnt check my booking at this time. We got to check in to our room and the manager told me that they would double check everything. I got to my room and sak that my confirmation said ’2 people’, after a coupe of hours I talked to the manager again and showed him my confirmation. All I got back was ”Yes I know”, well why didnt you inform is that the problem was solved? Not a great start. The room was nice and big, we had the Jazz Suite overviewing the river. The condition of the room was not so great tho. The shower tap was loose and we found some mole in the bathroom. There was construction going on during our stay, from 8 am to 5 pm. There was a note on the room with information about this, but we got no information at check in or before arrival. The noise was so loud that we didnt stay in our room at all during daytime. We called the manager and he told us that they would stop around 5 pm, no compensation what so ever. Overall an okey stay, but not worth the price. We’ve stayed in much cheaper hotels in this area with better service.