Crowne Plaza Memphis Downtown Hotel, an IHG Hotel
Hotel in Mud Island, TN
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free local shuttle, near Beale Street
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Mud Island, TN
Available Rooms
Standard Room
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed (Mid Floor)
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds (Mid Floor)
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
4.0
The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.
5.0
Very very nice stay
5.0
Very very nice stay
4.0
The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.
5.0
Always a great stay. Comfy beds, great staff.
5.0
Always a great stay. Comfy beds, great staff.
10.0
Very courteous staff
5.0
Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.
5.0
Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.
1.0
This was the worst stay ever.
1.0
This was the worst stay ever.
1.0
As a professional airline pilot, I stay in at least three hotels per week all over the country, some of which are Crown Plazas but this was by far the worst! I was attending a pilot’s convention in Memphis with my girlfriend. The conference hotel was full but the Crown Plaza was the overflow hotel, so I booked a room there. Upon arrival in the room, we noticed a bed bug crawling on the pillow, along with hair that had been left there. We immediately went to the front desk, reported the incident, and requested a different room. Unfortunately, the second room on a different floor, wasn’t much better. The carpet was filthy, what appeared to be blood splatters appeared on te bathroom wall and the toilet did not flush! We returned to the front desk and were told this time that there were no more rooms available, so if we agreed, our reservation would be cancelled and a refund issued, as the room was pre-paid. Almost a week has past with no refund and the manager says they are investigating the incident.
6.0
Overall, the location was great and staff amazing. The rooms are absolute garbage. My toilette kept make noises and spouting water at random times, the ceiling in the bathroom looks like it was going to cave in due to water damage, and the ventilation inside the bathroom could look across to the adjacent room, as the drywall separating the rooms (inside the ventilation) was torn.
1.0
As a professional airline pilot, I stay in at least three hotels per week all over the country, some of which are Crown Plazas but this was by far the worst! I was attending a pilot’s convention in Memphis with my girlfriend. The conference hotel was full but the Crown Plaza was the overflow hotel, so I booked a room there. Upon arrival in the room, we noticed a bed bug crawling on the pillow, along with hair that had been left there. We immediately went to the front desk, reported the incident, and requested a different room. Unfortunately, the second room on a different floor, wasn’t much better. The carpet was filthy, what appeared to be blood splatters appeared on te bathroom wall and the toilet did not flush! We returned to the front desk and were told this time that there were no more rooms available, so if we agreed, our reservation would be cancelled and a refund issued, as the room was pre-paid. Almost a week has past with no refund and the manager says they are investigating the incident.
6.0
Overall, the location was great and staff amazing. The rooms are absolute garbage. My toilette kept make noises and spouting water at random times, the ceiling in the bathroom looks like it was going to cave in due to water damage, and the ventilation inside the bathroom could look across to the adjacent room, as the drywall separating the rooms (inside the ventilation) was torn.
10.0
Staff was very hospitable…….
10.0
Staff was very hospitable…….
8.0
Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car
6.0
In need of some upgrades
6.0
The iron had something burnt onto it. The toilet ran all night. When it was brought to the hotel's attention, instead of offering us a new room, we were asked " so what do you want to do, move to another room or have the toilet fixed?" (sarcastically). The room phone didn’t work. We stayed 3 nights and our room was cleaned once. We had to ask for towels more than once on the same day. The second time we asked for towels, we had to listen to a debate between employees as to who was responsible for getting said towels. Was promised points but never received them. Also, the room had a funny smell as if old or mildewy. Based on our experience here, we will not be staying at this property again.
8.0
Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car
6.0
The iron had something burnt onto it. The toilet ran all night. When it was brought to the hotel's attention, instead of offering us a new room, we were asked " so what do you want to do, move to another room or have the toilet fixed?" (sarcastically). The room phone didn’t work. We stayed 3 nights and our room was cleaned once. We had to ask for towels more than once on the same day. The second time we asked for towels, we had to listen to a debate between employees as to who was responsible for getting said towels. Was promised points but never received them. Also, the room had a funny smell as if old or mildewy. Based on our experience here, we will not be staying at this property again.
6.0
In need of some upgrades
10.0
I was quite impressed. Reasonably priced for a downtown stay. Staff was very nice. Very clean.
10.0
I was quite impressed. Reasonably priced for a downtown stay. Staff was very nice. Very clean.
8.0
Enjoyed my stay it’s a nice property it is a 50 dollar deposit
8.0
Enjoyed my stay it’s a nice property it is a 50 dollar deposit
3.0
Great but there more extra fees that I was charged for that was not up front.
3.0
Great but there more extra fees that I was charged for that was not up front.
10.0
It was a nice hotel that was comfortable and convenient. The gentleman who checked me in was nice but every other employee was not very personable, a smile and a hello go a long way when you work in a hotel.
Maybe some training will help.
10.0
It was a nice hotel that was comfortable and convenient. The gentleman who checked me in was nice but every other employee was not very personable, a smile and a hello go a long way when you work in a hotel.
Maybe some training will help.
5.0
Very nice rooms. Breakfast was amazing. Staff very friendly and helpful.
5.0
Very nice rooms. Breakfast was amazing. Staff very friendly and helpful.
8.0
Property bice
8.0
Property bice
5.0
Great rooms
5.0
Great rooms
10.0
Waited for a while before one of the 4 people behind desk greated us. Only one of them was helping a customer, One appeared to be orienting the other to workings of hotel. 4th person was watching others then came to desk and punched into computer then asked what we were waiting on!
In the middle of checking us in one of others walked over and asked him something and he stopped with us to explain something to her. It was a general question not pertaining to another customer.
Very laid back and lack luster atmosphere.
Cloth Chairs in Dinning area were VERY stained and dirty looking.
Rest was very good.
10.0
Waited for a while before one of the 4 people behind desk greated us. Only one of them was helping a customer, One appeared to be orienting the other to workings of hotel. 4th person was watching others then came to desk and punched into computer then asked what we were waiting on!
In the middle of checking us in one of others walked over and asked him something and he stopped with us to explain something to her. It was a general question not pertaining to another customer.
Very laid back and lack luster atmosphere.
Cloth Chairs in Dinning area were VERY stained and dirty looking.
Rest was very good.
FAQs
How much does this hotel cost compared to others in Mud Island?
The average price for a rental in Mud Island is $167 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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