SureStay Hotel by Best Western Helen Downtown
Hotel in Helen, GA
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Helen with free breakfast and a 24-hour front desk
This hotel features an indoor pool, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a 24-hour front desk, and a convenience store are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool.
This hotel features an indoor pool, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a 24-hour front desk, and a convenience store are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Helen, GA
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds, Accessible, Bathtub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Great location. Walked to everything. Comfortable AMA good service
2.5 / 5.0
Great location. Walked to everything. Comfortable AMA good service
2.0 / 5.0
Great visit , customer service was the best ! Needs a little update but we would stay there again!
2.0 / 5.0
Great visit , customer service was the best ! Needs a little update but we would stay there again!
2.5 / 5.0
Front desk service was great, she made sure to show me my room number rather than speak it out loud as there were others in the vicinity. Room was clean, bed was comfy, shower was nice. The tv remote didn’t work great and the AC was difficult to get going.
2.5 / 5.0
Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.
2.5 / 5.0
Front desk service was great, she made sure to show me my room number rather than speak it out loud as there were others in the vicinity. Room was clean, bed was comfy, shower was nice. The tv remote didn’t work great and the AC was difficult to get going.
2.5 / 5.0
Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.
2.5 / 5.0
Our stay was awesome! The room was very clean, everything is walking distance, continental breakfast hit the spot.
2.5 / 5.0
Our stay was awesome! The room was very clean, everything is walking distance, continental breakfast hit the spot.
2.0 / 5.0
The price was a little high, as are all prices in Helen. Room was generally clean but bathroom could use a refresh. The sink was a standard bathroom resin sink that had worn through the hard coating. Had been repaired with paint and looked terrible. The tub had loads of mould & mildew in the grout lines. I forgot to request a first floor room at booking and hotel could not accommodate request at check-in. Web page says "free breakfast" which turned out to be a very modest continental breakfast. On the plus side, the location was good and the staff was cheerful and helpful. Will probably not go back to Helen.
2.0 / 5.0
The price was a little high, as are all prices in Helen. Room was generally clean but bathroom could use a refresh. The sink was a standard bathroom resin sink that had worn through the hard coating. Had been repaired with paint and looked terrible. The tub had loads of mould & mildew in the grout lines. I forgot to request a first floor room at booking and hotel could not accommodate request at check-in. Web page says "free breakfast" which turned out to be a very modest continental breakfast. On the plus side, the location was good and the staff was cheerful and helpful. Will probably not go back to Helen.
2.5 / 5.0
Very convenient to everything. We walked everywhere.
2.5 / 5.0
Very convenient to everything. We walked everywhere.
2.5 / 5.0
The place was very good for the price. The indoor pool room was a fascination for my 7yr old son. The only thing is the handicappped room had a metal projection from the side of the bed that hurt my foot so bad the night of our stay that I had to lay down. I spoke with a repair man passing as we left and he said he would take care of it. Otherwise nice stay.
2.5 / 5.0
The place was very good for the price. The indoor pool room was a fascination for my 7yr old son. The only thing is the handicappped room had a metal projection from the side of the bed that hurt my foot so bad the night of our stay that I had to lay down. I spoke with a repair man passing as we left and he said he would take care of it. Otherwise nice stay.
2.5 / 5.0
Excellent location. Can walk anywhere downtown. The hotel is newly renovated, so it's like new inside.
2.5 / 5.0
Excellent location. Can walk anywhere downtown. The hotel is newly renovated, so it's like new inside.
5.0 / 5.0
Clean, friendly, walkable to town, nice pool, nice parking
5.0 / 5.0
Clean, friendly, walkable to town, nice pool, nice parking
2.0 / 5.0
Eveyone that worked there was very friendly and had good knowledge of things to do around the area.
2.0 / 5.0
Eveyone that worked there was very friendly and had good knowledge of things to do around the area.
4.0 / 5.0
I didn’t spend a lot of time at the property. It seemed clean and nice. It would have been nice to know that the breakfast didn’t include anything hot.
4.0 / 5.0
I didn’t spend a lot of time at the property. It seemed clean and nice. It would have been nice to know that the breakfast didn’t include anything hot.
1.5 / 5.0
This hotel is in major need of an upgrade. The pictures online are quite deceiving. I was thankful we were only staying for a night, for had this been part of a longer trip I would have changed my reservations to someplace else.
1.5 / 5.0
This hotel is in major need of an upgrade. The pictures online are quite deceiving. I was thankful we were only staying for a night, for had this been part of a longer trip I would have changed my reservations to someplace else.
5.0 / 5.0
Loved the staff and location- we will be back
5.0 / 5.0
Loved the staff and location- we will be back
5.0 / 5.0
This hotel is in the perfect location. Operated by locals with very friendly staff. Even had large, name brand shampoo, body wash, conditioner, lotion and hand wash for your use. My wife was ecstatic. Will be staying again. It's an older hotel but upgraded. The newer hotels are not located near everything.
5.0 / 5.0
This hotel is in the perfect location. Operated by locals with very friendly staff. Even had large, name brand shampoo, body wash, conditioner, lotion and hand wash for your use. My wife was ecstatic. Will be staying again. It's an older hotel but upgraded. The newer hotels are not located near everything.
5.0 / 5.0
Nice place
5.0 / 5.0
Nice place
2.0 / 5.0
Ok place
2.0 / 5.0
Ok place
2.5 / 5.0
The hotel was conveniently located. Downtown Helen was just down the street. The person at the desk was very helpful and polite. She gave us pointers of what to see and told the history of the town
2.5 / 5.0
The hotel was conveniently located. Downtown Helen was just down the street. The person at the desk was very helpful and polite. She gave us pointers of what to see and told the history of the town
2.5 / 5.0
We absolutely love Helen, GA. We decided to stay there for our 1st anniversary. We rode in on our motorcycle, with that, made for a long ride. We arrived couple hours earlier than the posted check in time. The clerk said she had a room that wasn't used the day before so we could check in to that room. Plus let us do a late check out.
She was very friendly and helpful. The night clerk was just as friendly and helpful. Usually we have crappy service by young people that seem to think customers are bothering them. Not here. We plan to book here when we come back.
2.5 / 5.0
We absolutely love Helen, GA. We decided to stay there for our 1st anniversary. We rode in on our motorcycle, with that, made for a long ride. We arrived couple hours earlier than the posted check in time. The clerk said she had a room that wasn't used the day before so we could check in to that room. Plus let us do a late check out.
She was very friendly and helpful. The night clerk was just as friendly and helpful. Usually we have crappy service by young people that seem to think customers are bothering them. Not here. We plan to book here when we come back.
4.0 / 5.0
Staff was really nice, all walkable which is awesome. Property / rooms are older but clean.
4.0 / 5.0
Staff was really nice, all walkable which is awesome. Property / rooms are older but clean.
FAQs
How much does this hotel cost compared to others in Helen?
The average price for a rental in Helen is $239 per night. This rental is $119 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Helen Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Helen Downtown. Enjoy the water!
Is SureStay Hotel by Best Western Helen Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Helen Downtown?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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