Holiday Inn Hotel & Suites London, an IHG Hotel
Hotel in London
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
London hotel in Westminster with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites London, an IHG Hotel offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites London, an IHG Hotel offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of London
Available Rooms
Room (Specialty)
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Microwave
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
I booked a stay at the Holiday Inn in through Hotels.com, choosing the ‘pay at property’ option. After a two-hour drive from and arriving late at night, I was shocked to find that my reservation had been canceled. The hotel attempted to charge my card in the morning, but when it didn’t go through, they canceled the booking without any attempt to contact me.
To make things worse, I had an early event the next morning, but the only alternative they provided was a hotel that 45-minute drive away. This forced me to wake up even earlier and drive again in the morning, making an already long night even more exhausting.
Overall, the lack of communication and disregard for guest convenience was very disappointing. I wouldn’t recommend booking here if you’re relying on pay-at-property or need certainty about your reservation.
0.5 / 5.0
I booked a stay at the Holiday Inn in through Hotels.com, choosing the ‘pay at property’ option. After a two-hour drive from and arriving late at night, I was shocked to find that my reservation had been canceled. The hotel attempted to charge my card in the morning, but when it didn’t go through, they canceled the booking without any attempt to contact me.
To make things worse, I had an early event the next morning, but the only alternative they provided was a hotel that 45-minute drive away. This forced me to wake up even earlier and drive again in the morning, making an already long night even more exhausting.
Overall, the lack of communication and disregard for guest convenience was very disappointing. I wouldn’t recommend booking here if you’re relying on pay-at-property or need certainty about your reservation.
2.5 / 5.0
Great place to stay pets were very welcomed and got gifts absolutely recommend this hotel
2.5 / 5.0
Great place to stay pets were very welcomed and got gifts absolutely recommend this hotel
5.0 / 5.0
Friendly staff. Very clean and well decorated. Bed was very comfortable.
3.0 / 5.0
The front desk staff were great. They also have a cute dog treat bag. The property is undergoing renovations. The room we were in was clean, but dated. The pool area was gross. I went first thing in the morning and could not go in. It was dirty (hair, scum). The roof was leaking with mold around it. I took a picture to show my partner, and a staff member followed me. After somewhat aggressively asked me why I was taking a picture they explained that the pool would soon be closed for renovation, and this should have been communicated to me (it wasn't). We had breakfast from the restaurant. The quality was on par with the price, which was reasonable.
5.0 / 5.0
Newly renovated rooms are beautiful. Comfy beds. Good restaurant on site and lots of other options within walking distance. Very friendly staff.
2.5 / 5.0
Beds were excellent and a lot of good dining options nearby.
2.5 / 5.0
Beds were excellent and a lot of good dining options nearby.
3.0 / 5.0
The property condition is apparently not the same before
1.0 / 5.0
The property is very old and unkept.
It is a total waste of money.
No hot water at all at the bathroom.
I and my children used very cold water to bath.
1.0 / 5.0
The property is very old and unkept.
It is a total waste of money.
No hot water at all at the bathroom.
I and my children used very cold water to bath.
2.5 / 5.0
It was great!
2.5 / 5.0
It was great!
5.0 / 5.0
Staff were amazing. Nice and quiet stay.
5.0 / 5.0
Staff were amazing. Nice and quiet stay.
5.0 / 5.0
Cleanliness and free parking.
5.0 / 5.0
Cleanliness and free parking.
5.0 / 5.0
Good
5.0 / 5.0
Good
2.5 / 5.0
The hotel was located conveniently. We were up graded to a king bed over 2 queens which was a pleasant surprise. The only situation was that I pre-purchased breakfasts but the restaurant was closed due to air conditioning problem. The manager handled it perfectly and refunded my money. The next day they were open and we had a lovely breakfast. We were told renovations were on lower level but we heard no noise. Beds were very comfy. Only complaint was weak water pressure in shower. There was a baseball tournament of young kids but they were all well behaved. I would recommend this hotel.
2.5 / 5.0
The hotel was located conveniently. We were up graded to a king bed over 2 queens which was a pleasant surprise. The only situation was that I pre-purchased breakfasts but the restaurant was closed due to air conditioning problem. The manager handled it perfectly and refunded my money. The next day they were open and we had a lovely breakfast. We were told renovations were on lower level but we heard no noise. Beds were very comfy. Only complaint was weak water pressure in shower. There was a baseball tournament of young kids but they were all well behaved. I would recommend this hotel.
2.0 / 5.0
Its everything was good, just when i turned on the shower all i could smell was mold for 5-10mim which i had to wait for it to go away bc i have allergies to all mold aside from the the lady who checked me in was amazing and very friendly there is alot of places to eat close by i didnt get to try the restaurant in the hotel bc i got there late and left really early and when i checked out the guy who checked me out was amazing as well
2.0 / 5.0
Its everything was good, just when i turned on the shower all i could smell was mold for 5-10mim which i had to wait for it to go away bc i have allergies to all mold aside from the the lady who checked me in was amazing and very friendly there is alot of places to eat close by i didnt get to try the restaurant in the hotel bc i got there late and left really early and when i checked out the guy who checked me out was amazing as well
4.0 / 5.0
It was good that they allowed dogs. The man behind the counter was rude and unable to understand
4.0 / 5.0
It was good that they allowed dogs. The man behind the counter was rude and unable to understand
5.0 / 5.0
Efficient, nice room, good bed, clean, silent
2.5 / 5.0
The rooms were big and very clean. Front desk was polite and fast. Close to restaurants and Timmies (2 min drive). Parking was free and easy. Close to the 401 exit. Great for us as we were there for a concert and just needed a quick in and out.
2.5 / 5.0
The rooms were big and very clean. Front desk was polite and fast. Close to restaurants and Timmies (2 min drive). Parking was free and easy. Close to the 401 exit. Great for us as we were there for a concert and just needed a quick in and out.
5.0 / 5.0
Good
5.0 / 5.0
Good
3.0 / 5.0
The staff was especially welcoming. Every staff member we encountered was well spoken and polite. They receive a 5-star rating in my opinion.. I specifically picked Holiday Inn Suites because I had previously stayed in a Holiday Inn Express in Kingston about 5-6 weeks ago and it was a beautiful hotel. In the photos advertising this hotel in London, it looked similar to its sister hotel in Kingston. Newer, cleaner and crisp. This was not the case. This is an older hotel going through renovations. I was given a room on the newly renovated floor. The door to the room kept sticking, as if the key pad and lock were not aligned properly when trying to open the door. The bathroom door handle was not properly installed. I let the front desk and maintenance know my concern as I did not want to be held accountable if the door handle suddenly broke off. Maintenance was called to come take a look. I was told that fixing the door handle would have to wait as it would take about an hour to take off the handle and put it back together on the door properly. The door frame had paint chipping off of it, as if it needed to be painted.
The pool was dirty. I did not dunk more than my feet in it. The water was greenish in colour. There were things floating in it. The next day, the pool was out of order as it needed to be cleaned and chemicals be added. I specifically made sure the hotel I picked had a pool and we could not utilize it. I am still very disappointed about this.
3.0 / 5.0
The staff was especially welcoming. Every staff member we encountered was well spoken and polite. They receive a 5-star rating in my opinion.. I specifically picked Holiday Inn Suites because I had previously stayed in a Holiday Inn Express in Kingston about 5-6 weeks ago and it was a beautiful hotel. In the photos advertising this hotel in London, it looked similar to its sister hotel in Kingston. Newer, cleaner and crisp. This was not the case. This is an older hotel going through renovations. I was given a room on the newly renovated floor. The door to the room kept sticking, as if the key pad and lock were not aligned properly when trying to open the door. The bathroom door handle was not properly installed. I let the front desk and maintenance know my concern as I did not want to be held accountable if the door handle suddenly broke off. Maintenance was called to come take a look. I was told that fixing the door handle would have to wait as it would take about an hour to take off the handle and put it back together on the door properly. The door frame had paint chipping off of it, as if it needed to be painted.
The pool was dirty. I did not dunk more than my feet in it. The water was greenish in colour. There were things floating in it. The next day, the pool was out of order as it needed to be cleaned and chemicals be added. I specifically made sure the hotel I picked had a pool and we could not utilize it. I am still very disappointed about this.
5.0 / 5.0
Very nice!
5.0 / 5.0
Very nice!
2.5 / 5.0
Short stay visiting friends
2.5 / 5.0
Short stay visiting friends
5.0 / 5.0
Stayed for 2 nights during a conference. Location is good as there are lots of dining options and amenities nearby. Staff and front desk were very friendly and helpful. Room was large and relatively clean if not a bit dated. Cleaning service was good.
5.0 / 5.0
Stayed for 2 nights during a conference. Location is good as there are lots of dining options and amenities nearby. Staff and front desk were very friendly and helpful. Room was large and relatively clean if not a bit dated. Cleaning service was good.
4.0 / 5.0
Central location, stores and restaurants nearby. Starbucks across the street. London doesn’t have much to offer but if you have to be there, you can do much worse than this place.
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is $99 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Hotel & Suites London, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Hotel & Suites London, an IHG Hotel. Enjoy the water!
Is Holiday Inn Hotel & Suites London, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Hotel & Suites London, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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