Close to a small beach, casual and fine dining restaurants near by, fitness center and included. Very big hotel complex. We enjoyed it

Close to a small beach, casual and fine dining restaurants near by, fitness center and included. Very big hotel complex. We enjoyed it

I cannot fault the staff who were absolutely fabulous, there are a few tiny things, but the overall experience is absolutely amazing. The main pool is great with plenty of staff serving pool snacks. Upgrade to include the Opal Lounge, makes the experience so positive, breakfast every morning and then afternoon tea is worthwhile. The resort is great with plenty of food options, especially for a family, well for what we wanted.

I cannot fault the staff who were absolutely fabulous, there are a few tiny things, but the overall experience is absolutely amazing. The main pool is great with plenty of staff serving pool snacks. Upgrade to include the Opal Lounge, makes the experience so positive, breakfast every morning and then afternoon tea is worthwhile. The resort is great with plenty of food options, especially for a family, well for what we wanted.

Staff are so friendly and helpful, the downside is the pool are crowded both pools

Staff are so friendly and helpful, the downside is the pool are crowded both pools

The staff were great but the hotel was not kept on good enough condition. First, we had an issue that the room smelled bad. This was caused by mouldy smelling pillows. This took two visits to fix. First they put on new pillow cases, second, they replaced the pillows (the actual cause of the problem). We had issues with the in room fridge that required two visits to fix, the sink, fixed in one visit, the air conditioning that took two visits to fix and caused a few nights of poor sleep. Then the was the condition of the hotel. The carpets in the corridors looked like they were never hoovered. I walked past the same debris day after day. They had two pool tables but the cues were in a poor state. The hotel has three swimming pools which is good, bit you have to pay €60 per person to use the pool on the top floor. We asked to have some laundry done for us while we stayed and I was horrified to find out that our socks, t shirts etc cost is ~€148 to have washed. This seemed like daylight robbery, but I guess we should have enquired about the cost first. The breakfast was mostly good but my wife did find the fish a little dodgy the day we left and I found some baked goods a bit stale on occasion. The area the hotel was based was party central. As such, it was always busy. The street we took most days to go out for dinner was busy, dirty and smelly. One night we were woken by lads on the room above us singing, shouting and stomping at 1am. Looks nice, but not good enough

The staff were great but the hotel was not kept on good enough condition. First, we had an issue that the room smelled bad. This was caused by mouldy smelling pillows. This took two visits to fix. First they put on new pillow cases, second, they replaced the pillows (the actual cause of the problem). We had issues with the in room fridge that required two visits to fix, the sink, fixed in one visit, the air conditioning that took two visits to fix and caused a few nights of poor sleep. Then the was the condition of the hotel. The carpets in the corridors looked like they were never hoovered. I walked past the same debris day after day. They had two pool tables but the cues were in a poor state. The hotel has three swimming pools which is good, bit you have to pay €60 per person to use the pool on the top floor. We asked to have some laundry done for us while we stayed and I was horrified to find out that our socks, t shirts etc cost is ~€148 to have washed. This seemed like daylight robbery, but I guess we should have enquired about the cost first. The breakfast was mostly good but my wife did find the fish a little dodgy the day we left and I found some baked goods a bit stale on occasion. The area the hotel was based was party central. As such, it was always busy. The street we took most days to go out for dinner was busy, dirty and smelly. One night we were woken by lads on the room above us singing, shouting and stomping at 1am. Looks nice, but not good enough

The stay was great, the service was outstanding they were very attentive, the cleanliness was good but it could have been a little better, overall the stay was great

The stay was great, the service was outstanding they were very attentive, the cleanliness was good but it could have been a little better, overall the stay was great

Beautiful hotel, all the facilities you could expect for the price. Breakfast was awesome with plenty of options. Staff is efficient and ready to help. Tea and coffee making facilities are available in bedrooms. Everything was good but one humble suggestion if they could install a new air conditioning system. It seemed quite outdated and inefficient. The air conditioner vents were black due to dirty filters and in desperate need of cleaning.

Beautiful hotel, all the facilities you could expect for the price. Breakfast was awesome with plenty of options. Staff is efficient and ready to help. Tea and coffee making facilities are available in bedrooms. Everything was good but one humble suggestion if they could install a new air conditioning system. It seemed quite outdated and inefficient. The air conditioner vents were black due to dirty filters and in desperate need of cleaning.

Very clean. Staff excellent. Enough activities for the kids. Well placed rear entrance avoids the bustle for a taxi via Bolt app. Nearby shops very useful and sell everything. Breakfast pricey but has a great variety. Lunches and dinners all good.

Very clean. Staff excellent. Enough activities for the kids. Well placed rear entrance avoids the bustle for a taxi via Bolt app. Nearby shops very useful and sell everything. Breakfast pricey but has a great variety. Lunches and dinners all good.

Intercontinental Malta could do with a face lift but staff were really nice and accommodating. BENJAMIN from the reception was incredible helpful with checkout. My parents really liked him and also the breakfast staff was soooo welcoming and sweet. Really outstanding staff!!! The beach club is an essential add-on that makes it super worth it to book with your hotel!!

Intercontinental Malta could do with a face lift but staff were really nice and accommodating. BENJAMIN from the reception was incredible helpful with checkout. My parents really liked him and also the breakfast staff was soooo welcoming and sweet. Really outstanding staff!!! The beach club is an essential add-on that makes it super worth it to book with your hotel!!

Pros - Clean hotel, quiet inside rooms, good facilities (sauna/gym, pool), friendly staff, breakfast had good selection with live cooking area Cons - Near busy street of bars/clubs

Pros - Clean hotel, quiet inside rooms, good facilities (sauna/gym, pool), friendly staff, breakfast had good selection with live cooking area Cons - Near busy street of bars/clubs

Very good hotel inside and outside. The rooms are also good. The service is good. I will come back.

Very good hotel inside and outside. The rooms are also good. The service is good. I will come back.

We loved our stay here the staff in opal lounge (arjanve, mary and sopo) were amazing. They suggested places to visit with kids and could not do enough for us. Rakesh in the restaurant downstairs was great he washed out babys bottle and filled it with milk, as did the ladies here. We travelled with two small kids (2y and 4y). Pros: Pool was perfect for kids Staff were always happy to help The rooms were nice and clean Very close to restaurants walking distance Little bit of shopping bits around too Not too far to other locations such as mdina and valletta Breakfast was amazing even for me whos a vegetarian and a bit of a foodie Cons The area is a place for more of nightlife but we had no issues as usually our kids are in bed by 8pm One evening the hotel water stopped (I assume this is one off) "Private beach" is not really beachy its more of a bay with some loungers. Although this didnt bother us as the pool was much better for us.

We loved our stay here the staff in opal lounge (arjanve, mary and sopo) were amazing. They suggested places to visit with kids and could not do enough for us. Rakesh in the restaurant downstairs was great he washed out babys bottle and filled it with milk, as did the ladies here. We travelled with two small kids (2y and 4y). Pros: Pool was perfect for kids Staff were always happy to help The rooms were nice and clean Very close to restaurants walking distance Little bit of shopping bits around too Not too far to other locations such as mdina and valletta Breakfast was amazing even for me whos a vegetarian and a bit of a foodie Cons The area is a place for more of nightlife but we had no issues as usually our kids are in bed by 8pm One evening the hotel water stopped (I assume this is one off) "Private beach" is not really beachy its more of a bay with some loungers. Although this didnt bother us as the pool was much better for us.

Absolutely excellent

Absolutely excellent

Property was great location was poor

Property was great location was poor

It’s great place with much to do around here

It’s great place with much to do around here

A nice place to stay

Lovely five star hotel with lots to do around. Staff were polite and very helpful and would go out of their way to help. Lots of options at breakfast. Some of the restaurants/facilities were closed. Shower at the indoor pool is disappointing, needs attention and Air-conditioning unit was not working so the room was a bit warm. A fan was brought to make us feel welcome. Would definitely recommend this hotel.

Lovely five star hotel with lots to do around. Staff were polite and very helpful and would go out of their way to help. Lots of options at breakfast. Some of the restaurants/facilities were closed. Shower at the indoor pool is disappointing, needs attention and Air-conditioning unit was not working so the room was a bit warm. A fan was brought to make us feel welcome. Would definitely recommend this hotel.

The hotel customer service is extraordinary. Only issue with the hotel - no parking.