Sofía by Bunik

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Deluxe Loft | Bathroom | Shower, free toiletries, towels, soap

4.5 / 5.0

Excellent(865 Ratings)

Hotel in Playa del Carmen

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Loft

Beds not specified • 373 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Loft

Beds not specified • 541 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Premium Loft

Beds not specified • 541 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Traditional Studio

Beds not specified • 373 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Sofía by Bunik

$$$$

4.5 / 5.0

Excellent(865 Ratings)

Hotel in Playa del Carmen

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

2 outdoor swimming pools are on site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Loft

Beds not specified • 373 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Loft

Beds not specified • 541 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Premium Loft

Beds not specified • 541 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Traditional Studio

Beds not specified • 373 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(865 Ratings)

2.0 / 5.0

Dec 2024

Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.

1.5 / 5.0

Dec 2024

• We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 1:06 but stated the would remove items by 1:11 throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.

1.5 / 5.0

Nov 2024

First of all, the staff are helpful and willing to do whatever they can. BUT,some things in these condos cannot be fixed or repaired. No hot water in any of the showers. Sewer smells everywhere around the property. Jaccuzi not in operation.Very hot in the hallways and the elevator.The rooftop pool is very nice, even though the water is very cold, at best.Poolside bar not in operation either. Sugar ants under the sink area as well.On our second month we started of having problems with Visa payment. Not Visa' s fault they say, nor is it the condos problem. Had to get cash in order to stay in December. Reception young lady was helpful so I could max out my withdrawal at the ATM and pay it over 3 days. Not what you want, or need, to do on a nice warm vacation.

1.5 / 5.0

Nov 2024

1.0 / 5.0

Nov 2024

My family got stuck in the elevator due to a power outage for almost an hour. They did not have a generator, and we had to call 911 since the company managing the elevator was not responding. Additionally, the property did not have the emergency key to the elevator. I had booked two rooms, but due to the emergency, we lost access to one of them. The staff did not have a master key or any means to open the room, and we had to wait approximately four hours to regain access after the elevator incident. Furthermore, we overheard during the interaction with the firemen that the property lacks many basic safety protocols. Besides the absence of a generator, there were no emergency lights, and the person at the reception did not have access to a master or emergency key. Despite all of this, we did not receive an apology or any form of compensation from the property.

1.0 / 5.0

Nov 2024

2.5 / 5.0

Nov 2024

Excellent

2.5 / 5.0

Nov 2024

Excellent

2.5 / 5.0

Oct 2024

Anna at the front desk was awesome. Walked into a great big smile and she was very polite, professional, and friendly. Had everything ready for my rooms. Also made sue I received my platinum upgrade. Same at checkout. I will always stay her when in Playa

2.5 / 5.0

Oct 2024

2.5 / 5.0

Oct 2024

Anna at the front desk is awesome. We walked in and she had a big smile, and was professional and efficient.

2.5 / 5.0

Oct 2024

Clean and comfortable room. Roof top pool was very clean and enjoyable Staff was helpful and professional

2.5 / 5.0

Oct 2024

Clean and comfortable room. Roof top pool was very clean and enjoyable Staff was helpful and professional

5.0 / 5.0

Sep 2024

As described.

5.0 / 5.0

Sep 2024

Excellent as always. Very friendly and helpful staff. Thank you.

5.0 / 5.0

Sep 2024

It is centrally located, near groceries, banks, and shipping. All in easy walkable distance. The staff was courteous. Edgardo, the consierge Manager was very helpfu. I will sta there again. Recommended. l

5.0 / 5.0

Sep 2024

Everything was beautiful, super close to the beach and just a few blocks from 5th Avenue. Many restaurants around. Very attentive and friendly staff.

3.0 / 5.0

Sep 2024

Loud you can hear all the neighbors all day place is very nice just make sure to have YouTube and relaxing music to sleep

5.0 / 5.0

Sep 2024

Great apartment! The air conditioning and Wi-Fi worked exceptionally well, and the apartment was very clean. It was just a short walk to the main strip, and close to amenities like a grocery store, the beach, and a hospital. The kitchen was convenient for preparing meals, and the balcony was a beautiful spot to relax at any time of day. I would definitely stay again.

5.0 / 5.0

Sep 2024

5.0 / 5.0

Aug 2024

Super nice! Audrey was a great host! Very beautiful interior and great recommendations.

5.0 / 5.0

Aug 2024

Super nice! Audrey was a great host! Very beautiful interior and great recommendations.

5.0 / 5.0

Aug 2024

We had a great stay. The location was close to all my favorite restaurants and right next to Mega and Walmart. The front desk was always helpful as well. The only drawbacks we noticed were that the hallways were pretty hot and the shower could've had more pressure. Other than that everything was good. Check-out the rooftop pool if you have time. It was perfect. I'd definately come back.

5.0 / 5.0

Aug 2024

1.5 / 5.0

Aug 2024

I had two reasons for staying here, work and sleep. The WiFi router in my room did not work. I went to the desk to see if someone could fix it. The girl said she would have to call someone to do it...but didn't bother to get help. She said I should use the WiFi from the room next door. I said I need a router to plug my cable in to for the type of work I need to do. She said the work area has nothing to plug into either so I got no work done except searching for another hotel, and another place to work. The side of the building my room was on has two big bright floodlights that are so bright my room was filled with way too much light to sleep. So, I got very little work done and I can't say that I slept either. It was a waste of money and time. I booked a week somewhere else

3.0 / 5.0

Aug 2024

The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.

1.5 / 5.0

Aug 2024

3.0 / 5.0

Aug 2024

The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.

2.5 / 5.0

Aug 2024

Good: It was a great place for the price. The location is good, not too far from the main area, about a 5-minute walk. Felt very safe around. The building itself looks very new and clean. The pool was awesome. Could be better: Both rooms we got had issues with a safe. Its lock wasn't working. One of the rooms had an issue with the fire alarm. Both issues did not get resolved while staying for 4 nights.

2.5 / 5.0

Aug 2024

3.0 / 5.0

Aug 2024

overall it was a nice stay, the roof top area is definitely a highlight. negatives, there is no ac in the hallways, stairs or elevator. you'll be sweating on the way out or in to your room. housekeeping does not replace sheets, you'll need to pay extra for it. the safe in our room wasn't working and they did nothing to fix it.

3.0 / 5.0

Aug 2024

5.0 / 5.0

Aug 2024

Relax

5.0 / 5.0

Aug 2024

Relax

5.0 / 5.0

Aug 2024

Very comfortable

5.0 / 5.0

Aug 2024

Very comfortable

5.0 / 5.0

Aug 2024

5.0 / 5.0

Aug 2024

4.0 / 5.0

Aug 2024

Very modern and nice, clean rooms. Quiet area, pleasant staff. Nice rooftop pool. Enjoyed having a kitchen. Easy, level ground walkable (we’re seniors). It’s Mx, water pressure can be problematic, street parking was ok, muy barata. Restaurants, markets all close. Fifth Ave close. Beach close. Great bargain find!! Will definitely stay again.

4.0 / 5.0

Aug 2024

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $80 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Sofía by Bunik. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sofía by Bunik. Enjoy the water!

Is Sofía by Bunik pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofía by Bunik?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.

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4.6 / 5.0

Outstanding(203 Ratings)

BEACH HAUS-Suites Vacacionales

Sofía by Bunik

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Loft

Superior Loft

Premium Loft

Traditional Studio

Sofía by Bunik

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Loft

Superior Loft

Premium Loft

Traditional Studio

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sofía by Bunik pet friendly?

What amenities are available at Sofía by Bunik?

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