Borough Arms Hotel
Hotel in Newcastle-under-Lyme
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsInternet / Wifi, Parking, Laundry and more
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About this hotel
Hotel in Newcastle-Under-Lyme with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities
Internet / Wifi
Parking
Laundry
Map of Newcastle-under-Lyme
Available Rooms
Standard Double Room, Ensuite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Twin Room, Ensuite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Single Room, Ensuite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Quadruple Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
The reception staff were very polite. It just seems to be stuck in the 1990s. The room was freezing. The heating didn’t work. The photographs did not represent the room at all. My room cost way over a hundred and less than one fifty pounds for two nights In Stoke. On a Tuesday. I realise that it’s not a huge amount of money. But, to be staying in what looked like a 1950s Communist Russia flat, compared to the two phones at the bottom - that are from the hotels website, is just not on.
The bed was ridiculously unforgiving.
I’m well aware of how much I paid and therefore it’s not going to be The Savoy, but don’t advertise it as a bright, sun dappled Disney paradise, when it’s not that at all.
2.0 / 5.0
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
2.0 / 5.0
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
1.5 / 5.0
The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
1.5 / 5.0
The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
2.0 / 5.0
It's a cool property, but poor staff communication. I paid for breakfast but was not told breakfast ends by 9am, unlike in other hotels where breakfast extends to 10am. I was also issued the wrong receipt from a rude receptionist.
3.0 / 5.0
Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
3.0 / 5.0
Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
2.0 / 5.0
The staff were all amazing! Full of local knowledge and really helpful.
My room wasn't one from the website, clean but basic. Nothing to complain about for sure.
Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster.
Would for sure stay here again
2.0 / 5.0
The staff were all amazing! Full of local knowledge and really helpful.
My room wasn't one from the website, clean but basic. Nothing to complain about for sure.
Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster.
Would for sure stay here again
4.0 / 5.0
Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door
2.0 / 5.0
Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo.
Nothing outstanding, but nice people.
4.0 / 5.0
Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door
2.0 / 5.0
Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo.
Nothing outstanding, but nice people.
5.0 / 5.0
Everything
5.0 / 5.0
Everything
5.0 / 5.0
Alittle outdated but doable
5.0 / 5.0
Alittle outdated but doable
2.5 / 5.0
Good value traditional hotel..Good parking , sadly no time for Breakfast!
2.5 / 5.0
Good value traditional hotel..Good parking , sadly no time for Breakfast!
2.5 / 5.0
Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
2.5 / 5.0
Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
3.0 / 5.0
My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.
3.0 / 5.0
My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.
5.0 / 5.0
Friendly staff. Convenient for town centre.
5.0 / 5.0
Friendly staff. Convenient for town centre.
2.0 / 5.0
Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.
2.0 / 5.0
Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.
3.0 / 5.0
Hotel was very tired looking. Parking was very difficult. It was noisy on the main Road and with the streetlights outside the room was never dark
3.0 / 5.0
Hotel was very tired looking. Parking was very difficult. It was noisy on the main Road and with the streetlights outside the room was never dark
4.0 / 5.0
It was quite and well connected to the under-lyne town centre. But around the area it was mainly all road there wasn't a nice place to have a walk. Appart from that all good.
4.0 / 5.0
It was quite and well connected to the under-lyne town centre. But around the area it was mainly all road there wasn't a nice place to have a walk. Appart from that all good.
3.0 / 5.0
Stayed in room 25, window would not close fully so noise from road outside affected noghts sleep. If it had been a cold night I suspect the room would have been cold.
Towel rail in bathroom was broken and cold.
Kettle was intermittant.
Breakfast was good and all staff I encountered were friendly.
Overall reasonable value gor money but more general maintenance would make it excellent.
3.0 / 5.0
Stayed in room 25, window would not close fully so noise from road outside affected noghts sleep. If it had been a cold night I suspect the room would have been cold.
Towel rail in bathroom was broken and cold.
Kettle was intermittant.
Breakfast was good and all staff I encountered were friendly.
Overall reasonable value gor money but more general maintenance would make it excellent.
5.0 / 5.0
Lovely old Coach house near the centre of Newcastle under Lyme
3.0 / 5.0
My room was close up to the room and the sounds from cars,ambulances and all meant my sleep was short. Wish there was a noise protector to help guest enjoy their stay
3.0 / 5.0
My room was close up to the room and the sounds from cars,ambulances and all meant my sleep was short. Wish there was a noise protector to help guest enjoy their stay
4.0 / 5.0
The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.
4.0 / 5.0
The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.
4.0 / 5.0
Staff were super nice and polite
The receptionists were exceptionally helpful, warm and nice people
Kitchen/restaurant service was good
FAQs
How much does this hotel cost compared to others in Newcastle-under-Lyme?
The average price for a rental in Newcastle-under-Lyme is $72 per night. This rental is $9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Borough Arms Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Borough Arms Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Borough Arms Hotel?
We found 3 amenities for this rental. This includes internet / wifi, parking, and laundry.
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