Hilton Garden Inn Anchorage
Hotel in Anchorage, AK
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Anchorage hotel in Midtown Anchorage with airport shuttle service and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Hilton Garden Inn Anchorage offers 125 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Hilton Garden Inn Anchorage offers 125 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Anchorage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Map of Anchorage, AK
Available Rooms
Standard Two Queen Beds
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard One King Bed
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard One King Bed Mountain View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Two Queen Beds Mountain View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Two Queen Beds, Accessible
Beds not specified • 355 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.5
This hotel is in a safe part of town and is relatively close to some good food and drink spots in Anchorage. Our check-in process was not good. We arrived well after check -in and our room wasn’t ready. The front desk attendant told us to come back in an hour. We came back over an hour and a half later, and the room was still not ready. We offered to change to a non-accessible room, and then suddenly a room was available. The room was nice, the beds were comfy, and the pool and hot tub were great. Overall the hotel is nice but it needs some work. The carpets need shampooing and there are many deferred maintenance and housekeeping issues that need attention. The “restaurant” was not good at all and the happy hour drinks were pretty expensive. I’m not sure that we would stay here again, which is a shame because it is so close to being really great.
1.5
This hotel is in a safe part of town and is relatively close to some good food and drink spots in Anchorage. Our check-in process was not good. We arrived well after check -in and our room wasn’t ready. The front desk attendant told us to come back in an hour. We came back over an hour and a half later, and the room was still not ready. We offered to change to a non-accessible room, and then suddenly a room was available. The room was nice, the beds were comfy, and the pool and hot tub were great. Overall the hotel is nice but it needs some work. The carpets need shampooing and there are many deferred maintenance and housekeeping issues that need attention. The “restaurant” was not good at all and the happy hour drinks were pretty expensive. I’m not sure that we would stay here again, which is a shame because it is so close to being really great.
2.5
Hotels, nice clean quiet it’s a great place to stay
2.5
Hotels, nice clean quiet it’s a great place to stay
2.5
Nice room, nice choices for breakfast, the staff were very nice. Overall great place to stay
2.5
Nice room, nice choices for breakfast, the staff were very nice. Overall great place to stay
1.5
I was not pleased with the cleanliness of my room at this property. It did not spell great either. I have stayed at the hotel many times and have not experienced this before. My only reprieve was that I was only staying for one night.
1.5
I was not pleased with the cleanliness of my room at this property. It did not spell great either. I have stayed at the hotel many times and have not experienced this before. My only reprieve was that I was only staying for one night.
1.0
There was no hot water either day for shower, toilet did not work and no one came to fix it.
1.0
There was no hot water either day for shower, toilet did not work and no one came to fix it.
3.0
just ok
1.0
Well the service was not good. Night deck lady was sketchy. We had to change our room because the window lock was removed and there was signs of people crawling into the room from the roof.
We were robbed out of our vehicle directly in front of the hotel. Then told by the lady there are only cameras on other locations of the building.
This hotel is not staffed well at all
3.0
Location is great - restaurants nearby, lots of parking.
AC di not work, shower did not drain so flooded bathroom floor.
I reported these to front desk during stay and at checkout.
Not a major gripe - just giving you honest feedback.
3.0
Location is great - restaurants nearby, lots of parking.
AC di not work, shower did not drain so flooded bathroom floor.
I reported these to front desk during stay and at checkout.
Not a major gripe - just giving you honest feedback.
2.0
The property looks great from the outside. Got keys for our room to find out the AC didn't work & we didn't get the mountain view we paid for. Back to the front desk to find out that we were stuck with our room, so off to the pool to cool off. Pool was closed for construction. We spent good money on a summer get away! No AC, no mountain view, no pool or hot tub, blood or feces on our office chair & no call back from the location manager. Zero help from hotel staff, all we ever heard was we need to talk with the manager. For some reason the manager mysteriously was never around the hotel to address our issue or concerns. I truly would've picked somewhere else if it wasn't falsely advertised.
2.0
The property looks great from the outside. Got keys for our room to find out the AC didn't work & we didn't get the mountain view we paid for. Back to the front desk to find out that we were stuck with our room, so off to the pool to cool off. Pool was closed for construction. We spent good money on a summer get away! No AC, no mountain view, no pool or hot tub, blood or feces on our office chair & no call back from the location manager. Zero help from hotel staff, all we ever heard was we need to talk with the manager. For some reason the manager mysteriously was never around the hotel to address our issue or concerns. I truly would've picked somewhere else if it wasn't falsely advertised.
5.0
Efgicient and helpful dervice
5.0
Efgicient and helpful dervice
3.0
The swimming pool was not available due to upgrades or repairs, which was not made obvious until we arrived at the hotel. The was breakfast “available” but not provided. Many of the carpets in the hallways were dirty and stained. It wasn’t terrible, but not what I was expecting.
3.0
The swimming pool was not available due to upgrades or repairs, which was not made obvious until we arrived at the hotel. The was breakfast “available” but not provided. Many of the carpets in the hallways were dirty and stained. It wasn’t terrible, but not what I was expecting.
4.0
It was not up to the standard I expected from Hilton Garden Inn, especially for the high cost of the room. It was shabby and in need of repairs. The mattress was very cheap and I could feel each individual spring.
4.0
It was not up to the standard I expected from Hilton Garden Inn, especially for the high cost of the room. It was shabby and in need of repairs. The mattress was very cheap and I could feel each individual spring.
2.0
The room smelled of vomit. Shuttle not available to take us to the airport. Pool not in service. Rude staff at front desk. No coffee available in the morning. Would not stay there again.
2.0
The room smelled of vomit. Shuttle not available to take us to the airport. Pool not in service. Rude staff at front desk. No coffee available in the morning. Would not stay there again.
1.0
This place is a literal joke! I arrived early morning Saturday-4:00 am, the night desk lady was a power ridden delight 🙄. I was confused with their method of billing because I had booked my stay starting midnight Friday. Being my first time to Anchorage, traveling with my child, I did my best to be prepared & with my plane arriving early in the morning hours of Saturday, I wanted assurance that we would have a place to sleep. apparently it doesn’t matter when you physically check in, you are charged full for a night not occuping said room. I had the audacity to ask if I was being charged full price for Friday night, with me technically checking in Saturday morning. she replied with a large amount of attitude that I entered Friday night as my arrival. Every other place I have stayed at & arriving in the early hours would be charged half price. Not the case here. I mentioned I had been traveling for quite sometime that day and I was not going to argue nor did I appreciate her attitude towards me. To my surprise, she proceeds to argue with me about not giving me attitude, then threatening with if my tone didn’t change with her, she would to ask me to leave! mind you I had already paid for my stay in advance, and would not be refunded. that’s beyond wild! I arrive to my room, to find the heater & the television in non working condition, outdated smelly, possible bed bug infestation, resembling a room at motel 6, that is half the price. Requested Refund, manager denied..
1.0
This place is a literal joke! I arrived early morning Saturday-4:00 am, the night desk lady was a power ridden delight 🙄. I was confused with their method of billing because I had booked my stay starting midnight Friday. Being my first time to Anchorage, traveling with my child, I did my best to be prepared & with my plane arriving early in the morning hours of Saturday, I wanted assurance that we would have a place to sleep. apparently it doesn’t matter when you physically check in, you are charged full for a night not occuping said room. I had the audacity to ask if I was being charged full price for Friday night, with me technically checking in Saturday morning. she replied with a large amount of attitude that I entered Friday night as my arrival. Every other place I have stayed at & arriving in the early hours would be charged half price. Not the case here. I mentioned I had been traveling for quite sometime that day and I was not going to argue nor did I appreciate her attitude towards me. To my surprise, she proceeds to argue with me about not giving me attitude, then threatening with if my tone didn’t change with her, she would to ask me to leave! mind you I had already paid for my stay in advance, and would not be refunded. that’s beyond wild! I arrive to my room, to find the heater & the television in non working condition, outdated smelly, possible bed bug infestation, resembling a room at motel 6, that is half the price. Requested Refund, manager denied..
2.0
The pool was unusable, carpets stained, one elevator broken, they offered to use the pool/spa at another hotel next door and the spa was broken/ no heat, so waste of time. I will be writing a letter to the company office about our stay
2.0
The pool was unusable, carpets stained, one elevator broken, they offered to use the pool/spa at another hotel next door and the spa was broken/ no heat, so waste of time. I will be writing a letter to the company office about our stay
1.5
On the fourth day ion our stay, the staff came in to clean the room and took all of our food. We had snacks in a grocery bag and water in the fridge and both ere gone when we returned to our room,
1.5
On the fourth day ion our stay, the staff came in to clean the room and took all of our food. We had snacks in a grocery bag and water in the fridge and both ere gone when we returned to our room,
1.5
I believe the staff stole food from our room. They came in to clean and when we returned, the bag of snacks was gone.
1.5
I believe the staff stole food from our room. They came in to clean and when we returned, the bag of snacks was gone.
3.0
Overall, it was an ok experience, but nothing great. The light switches were dirty, especially in the bathroom. We were unable to check in on the app or get a digital key for some reason, which was super annoying. No one was at the front desk when we arrived and we had to wait for someone to check us in. Elevator was extremely slow getting to the 3rd floor. This was my first time staying at a Hilton hotel and I was expecting it to be posh. Paris would never stay at this hotel.
3.0
Overall, it was an ok experience, but nothing great. The light switches were dirty, especially in the bathroom. We were unable to check in on the app or get a digital key for some reason, which was super annoying. No one was at the front desk when we arrived and we had to wait for someone to check us in. Elevator was extremely slow getting to the 3rd floor. This was my first time staying at a Hilton hotel and I was expecting it to be posh. Paris would never stay at this hotel.
1.0
The room was never cleaned from previous stay .. sheets were not changed , no shower gel, dirt everywhere … when we complained she said sorry there is no housekeeping available and I don’t have any other rooms .. she gave me new sheets so I can change them myself … when we got there we had to wait pas check in time because room was not even ready .. she said she will have manager contact me for refund .. I have called 3 times but no manager has returned my call .. super frustrating experience, this is not what we expect from Hilton . Extremely poor customer service !
1.0
The room was never cleaned from previous stay .. sheets were not changed , no shower gel, dirt everywhere … when we complained she said sorry there is no housekeeping available and I don’t have any other rooms .. she gave me new sheets so I can change them myself … when we got there we had to wait pas check in time because room was not even ready .. she said she will have manager contact me for refund .. I have called 3 times but no manager has returned my call .. super frustrating experience, this is not what we expect from Hilton . Extremely poor customer service !
0.5
Staff is unknowledgeable, isn't forth coming with information, empty bottles of soap and conditioner in my room and a missing hook behind my bathroom door. We had to use the pool next door at their sister hotel, red stains on the carpet in the hallway, bottom part of ac/heater is broken. A cot and bottle of soap request went unfulfilled by any staff member and only Diamond Members get top floor unbeknownst to me...
0.5
Staff is unknowledgeable, isn't forth coming with information, empty bottles of soap and conditioner in my room and a missing hook behind my bathroom door. We had to use the pool next door at their sister hotel, red stains on the carpet in the hallway, bottom part of ac/heater is broken. A cot and bottle of soap request went unfulfilled by any staff member and only Diamond Members get top floor unbeknownst to me...
1.0
Service is terrible
1.0
Service is terrible
FAQs
How much does this hotel cost compared to others in Anchorage?
The average price for a rental in Anchorage is $213 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Anchorage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Anchorage pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Anchorage?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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