Ngorongoro Serena Safari Lodge

Standard room | Individually decorated, individually furnished, desk, free WiFi

Standard room | Bathroom amenities | Shower, designer toiletries, hair dryer, bathrobes

8.6 / 10.0

Excellent(23 Ratings)

Lodge in Kenya

2 guests

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this lodge

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a garden, as well as air conditioning and laundry facilities. Other amenities include designer toiletries, a hair dryer, towels, and bathrobes.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of Kenya

Nearby attractions

Meru National Park

295.1 mi

Ura Gate Tourism Market

Available Rooms

Standard room

Beds not specified • 280 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Ngorongoro Serena Safari Lodge

$$$$

8.6 / 10.0

Excellent(23 Ratings)

Lodge in Kenya

2 guests

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this lodge

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of Kenya

Nearby attractions

Meru National Park

295.1 mi

Ura Gate Tourism Market

Available Rooms

Standard room

Beds not specified • 280 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(23 Ratings)

10.0 / 10.0

Jul 2024

Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater

10.0 / 10.0

Jul 2024

Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater

10.0 / 10.0

Jun 2024

This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.

5.0 / 10.0

Jan 2024

We had a great time. Excellent stay, truly recommended.

5.0 / 10.0

Jan 2024

We had a great time. Excellent stay, truly recommended.

10.0 / 10.0

Nov 2023

Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.

10.0 / 10.0

Nov 2023

Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.

10.0 / 10.0

Jul 2023

From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.

10.0 / 10.0

Jul 2023

10.0 / 10.0

May 2023

A really good hotel.

10.0 / 10.0

May 2023

A really good hotel.

10.0 / 10.0

Feb 2023

Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).

10.0 / 10.0

Feb 2023

2.0 / 10.0

Aug 2021

The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.

2.0 / 10.0

Aug 2021

The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.

5.0 / 10.0

Nov 2020

The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.

5.0 / 10.0

Nov 2020

5.0 / 10.0

Oct 2020

Amazing!!!!! Everyone who can go here should go immediately!

5.0 / 10.0

Oct 2020

Amazing!!!!! Everyone who can go here should go immediately!

4.0 / 10.0

Mar 2020

We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.

4.0 / 10.0

Mar 2020

We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.

4.0 / 10.0

Sep 2017

No game drive scheduled by the lodge, expensive for nothing

4.0 / 10.0

Sep 2017

No game drive scheduled by the lodge, expensive for nothing

5.0 / 10.0

Aug 2017

Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....

5.0 / 10.0

Aug 2017

1.0 / 10.0

Aug 2017

The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.

1.0 / 10.0

Aug 2017

5.0 / 10.0

May 2017

Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!

5.0 / 10.0

May 2017

8.0 / 10.0

Apr 2010

Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime

8.0 / 10.0

Apr 2010

FAQs

How much does this lodge cost compared to others in Kenya?

The average price for a rental in Kenya is $66 per night. This rental is $633 above the average.

Is parking included with this lodge?

Yes, parking is listed as an amenity at Ngorongoro Serena Safari Lodge. For more information, we encourage you to contact the property about where to park.

Is there a pool at this lodge?

We didn’t find pool listed as an amenity for this lodge. It may be worth double checking if a pool is important for your stay.

Is Ngorongoro Serena Safari Lodge pet friendly?

Unfortunately, this lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ngorongoro Serena Safari Lodge?

We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Ngorongoro Serena Safari Lodge

Lodge in Kenya

Reasons to book

About this lodge

Amenities

Map of Kenya

Nearby attractions

Available Rooms

Standard room

Ngorongoro Serena Safari Lodge

Lodge in Kenya

Reasons to book

About this lodge

Amenities

Map of Kenya

Nearby attractions

Available Rooms

Standard room

Ratings and reviews

FAQs

How much does this lodge cost compared to others in Kenya?

Is parking included with this lodge?

Is there a pool at this lodge?

Is Ngorongoro Serena Safari Lodge pet friendly?

What amenities are available at Ngorongoro Serena Safari Lodge?

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