Really nice hotel was under renovation I was in a renovated room and was really nice

Great stay

Great stay

Location

Location

It was convenient to the highway.

It was convenient to the highway.

clean well maintained and easy access to parking lot for loading and unloading car

clean well maintained and easy access to parking lot for loading and unloading car

I booked a room for one night as we were passing through. It was my husband and I and our 2 kids so I made sure to specifically book a room with 2 queen beds. I chose this hotel bc I’ve had good experiences with this line in other cities. When we got up to our room it was a king bed and a very uncomfortable pull out sofa. I called down to the front desk and said I booked a room with 2 queens bc there are 4 of us. They said the sales department overbooked the hotel and they couldn’t move us so we could cancel it or deal with it pretty much. Something was going on in the area so there was no available rooms at other hotels and we were pressed for time so we had to deal with it. I could have paid way less for a more comfortable room as I had more options at the time I booked the hotel. It wasn’t my fault they overbooked the rooms and they should have honored what I selected.

I booked a room for one night as we were passing through. It was my husband and I and our 2 kids so I made sure to specifically book a room with 2 queen beds. I chose this hotel bc I’ve had good experiences with this line in other cities. When we got up to our room it was a king bed and a very uncomfortable pull out sofa. I called down to the front desk and said I booked a room with 2 queens bc there are 4 of us. They said the sales department overbooked the hotel and they couldn’t move us so we could cancel it or deal with it pretty much. Something was going on in the area so there was no available rooms at other hotels and we were pressed for time so we had to deal with it. I could have paid way less for a more comfortable room as I had more options at the time I booked the hotel. It wasn’t my fault they overbooked the rooms and they should have honored what I selected.

Good location North of Atlanta, easy access of 75

Good location North of Atlanta, easy access of 75

Staff was friendly and helpful! Room clean and nice with super comfy beds & pillows!

Staff was friendly and helpful! Room clean and nice with super comfy beds & pillows!

Quick overnight stop.

Quick overnight stop.

Im not sure the guys name that was working last night March 23rd but he deserves a raise. He never sat down he was constantly cleaning and making sure everything was as it should be. Its hard these days to find a good worker and he was definitely a great employee

Night attendant was very helpful and went out of his way to locate places to go to.

Night attendant was very helpful and went out of his way to locate places to go to.

Im not sure the guys name that was working last night March 23rd but he deserves a raise. He never sat down he was constantly cleaning and making sure everything was as it should be. Its hard these days to find a good worker and he was definitely a great employee

The beds were too soft. Lighting was almost non existsmt. TV streaming did not have the band width to handle all the rooms. House keeping did not make the beds and only left one wash cloth. Breakfast was lacking in choices. Will not stay there again

The beds were too soft. Lighting was almost non existsmt. TV streaming did not have the band width to handle all the rooms. House keeping did not make the beds and only left one wash cloth. Breakfast was lacking in choices. Will not stay there again

This hotel was only average. It was convenient. When I arrived, there was no one at the desk. The staff member on duty was sitting in the lobby playing games on her phone. I was not greeted at all and she never once smiled. She did not ask me anything - not for my ID, not how many keys, etc. She stared at me until I said I had a reservation. Breakfast was ok, but not up to Holiday Inn's usual standard. Food ran low and was not replenished.

This hotel was only average. It was convenient. When I arrived, there was no one at the desk. The staff member on duty was sitting in the lobby playing games on her phone. I was not greeted at all and she never once smiled. She did not ask me anything - not for my ID, not how many keys, etc. She stared at me until I said I had a reservation. Breakfast was ok, but not up to Holiday Inn's usual standard. Food ran low and was not replenished.

Older building but very clean

Older building but very clean

Great

Great

A really nice hotel. Tina at the front desk was great ! Pool was cold but felt good on a very hot day !

A really nice hotel. Tina at the front desk was great ! Pool was cold but felt good on a very hot day !

What we liked: Shower and water pressure was fabulous. Staff was nice. Bed wasn't firm so we slept well. What we didn't like: - My wife and I spent a 5-day stay scooping up and disposing of millipedes in our room, about 15/day. Gross! Nothing stopped them and we had no other choice but to stay in the room. We were in town for an AAU basketball tournament and no other rooms in the area were available. Hotel staff paid lip service to the problem. We were offered the only other available room but a previous guest smoked in it. Yuck! - The doors are old, have large gaps with the doorframe, and stick. My boys had to bang their door hard just to open it. - The breakfast was inedible. Yeccchhh! - Our bathroom fan rattled so loudly, it gave you a headache - TV had frequent glitches in the video. Annoying. - We endured a constant, feint, beeping sound for 3 days until we discovered it was the bed headboard. Unplugged it. - In-room clock didn't work - Very noisy. We were right next to the stairwell and an outdoor exit. We used earplugs to sleep. - Room 101 should be taken out of service and fumigated and repaired. - Overall, just a high-traffic, painted over, old hotel that was "updated" with the IHG room decor. I liked Holiday Inn Express until this stay. I'm likely to be more circumspect in the future.