The Reef Coco Beach Resort & Spa- Optional All Inclusive
Resort in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Family fun on the beach, with outdoor pool, near Mamitas Beach
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Superior Room, Garden View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, Pool View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, Partial Ocean View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, Garden View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Fragata Beach Club Superior Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Perfect location, the beach was great. You could easily walk to a beautiful cenote nearby. We only had breakfast and it was nice with a great variety of things to eat. The poolarea was fine, although it was crowded at times and loud music, we like to listen to the ocean instead. It was an easy walk to all the restaurants and shoppingarea- Quinta Avenida and that was perfect. The staff was nice and helpful.
2.5
Perfect location, the beach was great. You could easily walk to a beautiful cenote nearby. We only had breakfast and it was nice with a great variety of things to eat. The poolarea was fine, although it was crowded at times and loud music, we like to listen to the ocean instead. It was an easy walk to all the restaurants and shoppingarea- Quinta Avenida and that was perfect. The staff was nice and helpful.
4.0
Manager Irving is way to far for being helpful and lock of customer service skill. He only interesdin money for the comosny he represent. He left us stranded in tbe other chain hotel company in a rainy day with no place to put ourselves dry . He stood wet for more than 3 hours until their transportstion was going to available instead to paid for us a taxi cab . We called them adming to get us back to our hotel room and we got only an um rella borrowed unti we got their van transportation. He only said that it was not their responsability to provide but their were very pushy sinceto offer us togo to that property since tgey want us tu have a presentation to buy tbir package like timeshare. But we were not interested and we were no lo ger treated the same.
That was very lo k of any ethical and respect as gursts that paid for 5 nights .
How desaapointed and. We not planni g going back.
2.0
The room had a stinky sewer smell in the bathroom. Every time you use the shower or the sink the odor was awful. We reported this to front desk and they said it was going to be away quickly overnight and it didn't.
They didn't even offered a room change saying that the smell was everywhere.
My experience was very bad due to this and I'm not planning getting back there.
4.0
Good vacation getaway
3.0
The stay was great however, the food was not so good.
4.0
Good
4.0
Good
5.0
Great hotels for family and kids
5.0
Great hotels for family and kids
5.0
Enjoyed our stay. The property was clean and welcoming. We had an issue with the shower drain and it was fixed immediately. The staff greeted us by name when seeing us, the property was not overly noisy and was relaxing. 3 reservation required restaurants (Mexican, Italian, and Japanese) on site and was able to visit all 3. Buffet had plenty of options. Walk to a 7-11 or main street for shopping was very close and walkable.
5.0
Enjoyed our stay. The property was clean and welcoming. We had an issue with the shower drain and it was fixed immediately. The staff greeted us by name when seeing us, the property was not overly noisy and was relaxing. 3 reservation required restaurants (Mexican, Italian, and Japanese) on site and was able to visit all 3. Buffet had plenty of options. Walk to a 7-11 or main street for shopping was very close and walkable.
1.0
They had no room available for me upon arrival, I was sent to another hotel for the night and the next day , which was my birthday I had to check out and go back to the hotel Coco reef . Upon arrival a room was still not available and I was given a presentation under false pretense, the presentation was basically to try to get me to buy a time share and on my birthday when I just wanted to get settled in my room. My room was on the ground floor and had a lot of ants , there was foot prints on the floor , I asked if someone could come and clean it and it was never taken care of , the worst part was that the shower water was cold and smelled like sewer , when I asked to get a room change because of this I was told that there was a issue being fixed with the plumbing and that it should be fixed soon . I asked another guest if they had the same shower issue and they did . The room was also freezing cold and I was not able to change the temperature. Thank goodness I met a nice guy because he let me stay at his hotel for the remainder of my trip . His hotel was amazing .
1.0
They had no room available for me upon arrival, I was sent to another hotel for the night and the next day , which was my birthday I had to check out and go back to the hotel Coco reef . Upon arrival a room was still not available and I was given a presentation under false pretense, the presentation was basically to try to get me to buy a time share and on my birthday when I just wanted to get settled in my room. My room was on the ground floor and had a lot of ants , there was foot prints on the floor , I asked if someone could come and clean it and it was never taken care of , the worst part was that the shower water was cold and smelled like sewer , when I asked to get a room change because of this I was told that there was a issue being fixed with the plumbing and that it should be fixed soon . I asked another guest if they had the same shower issue and they did . The room was also freezing cold and I was not able to change the temperature. Thank goodness I met a nice guy because he let me stay at his hotel for the remainder of my trip . His hotel was amazing .
3.0
The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
3.0
The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
5.0
For everyone doing so much research like I was doing stop looking around & book !
I was so nervous considering all of the reviews speaking negatively about the place.
First of all this resort is catered to everyone, families with little ones, older adults & young adults alike.
If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late.
My 19 & 15 year old sons were super entertained as was my husband & I.
This resort was a wonderful experience! The staff is amazing!!
The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun.
One tip would be for them to promote the night events more, so more people attend
Our AC & fan worked marvelously.
The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had.
Shower pressure was no issue either.
We were able to make reservations to all of the restaurants that we wanted too with no problem.
Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt.
The samurai Japanese restaurant was our favorite!
We also had no problem finding a pool chair or beach chair.
The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great.
Will be returning!!!!
5.0
For everyone doing so much research like I was doing stop looking around & book !
I was so nervous considering all of the reviews speaking negatively about the place.
First of all this resort is catered to everyone, families with little ones, older adults & young adults alike.
If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late.
My 19 & 15 year old sons were super entertained as was my husband & I.
This resort was a wonderful experience! The staff is amazing!!
The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun.
One tip would be for them to promote the night events more, so more people attend
Our AC & fan worked marvelously.
The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had.
Shower pressure was no issue either.
We were able to make reservations to all of the restaurants that we wanted too with no problem.
Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt.
The samurai Japanese restaurant was our favorite!
We also had no problem finding a pool chair or beach chair.
The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great.
Will be returning!!!!
1.0
We were constantly harassed to purchase something, service was terrible, food was terrible, drinks were watered down.Worse trip of my life.Food was so terrible we couldn't eat it.A WASTE OF MY MONEY NEVER AGAIN.
5.0
Staff very friendly and the the food at the buffet restaurant was delicious .
1.0
We were constantly harassed to purchase something, service was terrible, food was terrible, drinks were watered down.Worse trip of my life.Food was so terrible we couldn't eat it.A WASTE OF MY MONEY NEVER AGAIN.
5.0
Everyone was very welcoming. Our favorite employee was Demetrio he was the most attentive one. Beautiful hotel and family friendly. We will definitely stay at the Reef again.
5.0
Staff very friendly and the the food at the buffet restaurant was delicious .
5.0
Everyone was very welcoming. Our favorite employee was Demetrio he was the most attentive one. Beautiful hotel and family friendly. We will definitely stay at the Reef again.
5.0
Thanks
5.0
Thanks
4.0
Loved staying here
4.0
Loved staying here
5.0
I like the location but I didn’t like that is no air conditioner in the whole building
5.0
I like the location but I didn’t like that is no air conditioner in the whole building
2.0
Not enough food or drink options no entertainment pool was closed we had to change hotels
4.0
They did not give us the room requested, the supply for the fridge was only done upon request, no bath robes as promised, 3 guest but only two chairs, 2 glasses, house keeping 3 times in seven days, the charge for environmental fee $5 instead $4. The room doesn't look exactly like in the pictures. The beds was not as requested, WIFI was in and out all day.
4.0
They did not give us the room requested, the supply for the fridge was only done upon request, no bath robes as promised, 3 guest but only two chairs, 2 glasses, house keeping 3 times in seven days, the charge for environmental fee $5 instead $4. The room doesn't look exactly like in the pictures. The beds was not as requested, WIFI was in and out all day.
2.0
Not enough food or drink options no entertainment pool was closed we had to change hotels
3.0
I purchaed the food to be included but I was different when I was there was not included but the only thing mg beside that everything was ok
3.0
I stayed with my friend and her kids. The food and drinks wasnt all that. Staff were ok. Pool wasnt that clean. The towel in the bathroom was dirty. No coffee pot in room amd its 4$ charge for a tiny cup of coffee from the bar. I wouldnt stay again.
3.0
I purchaed the food to be included but I was different when I was there was not included but the only thing mg beside that everything was ok
3.0
I stayed with my friend and her kids. The food and drinks wasnt all that. Staff were ok. Pool wasnt that clean. The towel in the bathroom was dirty. No coffee pot in room amd its 4$ charge for a tiny cup of coffee from the bar. I wouldnt stay again.
5.0
Food was cold
5.0
Food was cold
FAQs
How much does this resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $126 per night. This rental is $212 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Reef Coco Beach Resort & Spa- Optional All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Reef Coco Beach Resort & Spa- Optional All Inclusive. Enjoy the water!
Is The Reef Coco Beach Resort & Spa- Optional All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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