AKEN Mind Mérida Hotel
Hotel in Merida
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury Mérida hotel in Colonia Campestre with free breakfast
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
AKEN Mind Mérida Hotel offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
AKEN Mind Mérida Hotel offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.
This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of Merida
Available Rooms
Superior Twin
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Plus
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Signature Suite
Beds not specified • 640 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Handicap
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
5.0
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
10.0
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
10.0
Very nice staff!
10.0
Very nice staff!
6.0
Average corporate property great location and convenience for corporate travelers.
Not leisure or vacations
6.0
Average corporate property great location and convenience for corporate travelers.
Not leisure or vacations
4.0
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back.
Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel.
We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL.
Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
4.0
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back.
Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel.
We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL.
Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
10.0
H
10.0
H
10.0
Fantastic stay and dog friendly.
10.0
Fantastic stay and dog friendly.
10.0
Service!!!
10.0
Service!!!
10.0
I was more than pleased with the property and the room.
10.0
I was more than pleased with the property and the room.
10.0
Hola
10.0
Hola
10.0
Stayed here a few times and enjoy it every single time.
10.0
This was our 5th or 6th time staying here and once again excellent.
10.0
Loved this place!!
10.0
Loved this place!!
10.0
N/a
10.0
N/a
10.0
Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
10.0
Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
1.0
There is an attitude of "the guest is always wrong".
Very poor customer service to say the least. Contradictory information provided at different times.
1.0
There is an attitude of "the guest is always wrong".
Very poor customer service to say the least. Contradictory information provided at different times.
10.0
We loved staying in this hotel!! Really modern concept, clean, good location the personal was really nice and helpful! We definitely come back!
10.0
We loved staying in this hotel!! Really modern concept, clean, good location the personal was really nice and helpful! We definitely come back!
6.0
Nice but need a hand of paint in certain areas..towels in room are old, not in the pool area..
6.0
Nice but need a hand of paint in certain areas..towels in room are old, not in the pool area..
10.0
very nice modern property. reception is not on the main floor and difficult to find if you dont know where it is. enjoyed the roof top pool. limited options to see/do within walking distance
10.0
very nice modern property. reception is not on the main floor and difficult to find if you dont know where it is. enjoyed the roof top pool. limited options to see/do within walking distance
2.0
- A group of kids was staying on my floor, running in the hallway, and playing loudly after 10 pm - The reception offered me to switch rooms after 10 pm (I have work early in the morning) instead of addressing the noise situation. To ask guests to move all their belongings after 10 pm – need I say more?
- Hot water issues - called several times with no follow-ups and conflicting information received from different staff members.
- Reception had a repetitive tendency to argue immediately before even looking into a specific request and its associated facts. This conduct repeated itself throughout my stay.
- No proactive approach or consideration for the guest experience.
2.0
- A group of kids was staying on my floor, running in the hallway, and playing loudly after 10 pm - The reception offered me to switch rooms after 10 pm (I have work early in the morning) instead of addressing the noise situation. To ask guests to move all their belongings after 10 pm – need I say more?
- Hot water issues - called several times with no follow-ups and conflicting information received from different staff members.
- Reception had a repetitive tendency to argue immediately before even looking into a specific request and its associated facts. This conduct repeated itself throughout my stay.
- No proactive approach or consideration for the guest experience.
10.0
There is a mix up with the discount on f&b, they give you two different checks it’s confusing, they should oul only give you one with the right info
10.0
There is a mix up with the discount on f&b, they give you two different checks it’s confusing, they should oul only give you one with the right info
10.0
Clean, modern, great price, good staff. Liked it. Would return if I ever go back to Merida.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $62 per night. This rental is $75 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at AKEN Mind Mérida Hotel . For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at AKEN Mind Mérida Hotel . Enjoy the water!
Is AKEN Mind Mérida Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AKEN Mind Mérida Hotel ?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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