ITC Ratnadipa, a Luxury Collection Hotel, Colombo
Hotel in Colombo
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury Colombo hotel in Kompannaweediya with 4 restaurants
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a 24-hour business center are onsite.
Housekeeping is available on request.
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
An outdoor pool and a children's pool are on site.
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a 24-hour business center are onsite.
Housekeeping is available on request.
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Map of Colombo
Available Rooms
Towers Room with Waterfront View, Private Balcony & Luxury Hours
Beds not specified • 540 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Towers Suite with Waterfront View, Private Balcony & Luxury Hours
Beds not specified • 987 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
ITC One King Room with Waterfront View, Private Balcony & Luxury Hours
Beds not specified • 767 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Suite with Waterfront View, Private Balcony & Luxury Hours
Beds not specified • 1820 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours
Beds not specified • 1190 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
5.0
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
10.0
Love the lobby and rooms , was a great experience.
2.0
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay,
Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
2.0
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay,
Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
3.0
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc.
The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay.
The ugly:
Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel).
Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy!
25th floor had a very bad smell - as if you were right next to the infamous baira lake!
Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
3.0
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc.
The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay.
The ugly:
Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel).
Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy!
25th floor had a very bad smell - as if you were right next to the infamous baira lake!
Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
10.0
Great
10.0
Great
2.0
Horrible Experience at ITC Colombo - Avoid!
I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal.
The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored.
To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service.
Save your money and stay elsewhere!
2.0
Horrible Experience at ITC Colombo - Avoid!
I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal.
The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored.
To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service.
Save your money and stay elsewhere!
FAQs
How much does this hotel cost compared to others in Colombo?
The average price for a rental in Colombo is $48 per night. This rental is $143 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ITC Ratnadipa, a Luxury Collection Hotel, Colombo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Enjoy the water!
Is ITC Ratnadipa, a Luxury Collection Hotel, Colombo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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