Best Western Plus Citrus Hotel Eastbourne
Hotel in Eastbourne
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsInternet / Wifi, TV, Laundry and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Beachside fun near Eastbourne Heritage Centre
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Best Western Plus Citrus Hotel Eastbourne offers 50 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Best Western Plus Citrus Hotel Eastbourne offers 50 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Internet / Wifi
Laundry
TV
Map of Eastbourne
Available Rooms
Standard Room, 1 Twin Bed, Non Smoking
Beds not specified • 107 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 Double Bed, Non Smoking
Beds not specified • 113 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Twin Beds, Non Smoking
Beds not specified • 137 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room, Multiple Beds, Non Smoking, Partial Sea View
Beds not specified • 248 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Sea View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.0
The accommodation was in dire need of upgrading. There were areas of the twin room requiring attention - there was a draught from the window, the curtains did not fully cover the window meaning that the bed at the window had a streetlight shining in all night, there was no wardrobe, only one chair, the bathroom door opened facing onto the beds which meant that the light shone directly onto both beds which I found very unusual and the bottom of the door required attention. However the saving point was that the room was perfectly clean and on leaving I thanked the cleaning staff. The Reception Staff were friendly and helpful.
1.0
The accommodation was in dire need of upgrading. There were areas of the twin room requiring attention - there was a draught from the window, the curtains did not fully cover the window meaning that the bed at the window had a streetlight shining in all night, there was no wardrobe, only one chair, the bathroom door opened facing onto the beds which meant that the light shone directly onto both beds which I found very unusual and the bottom of the door required attention. However the saving point was that the room was perfectly clean and on leaving I thanked the cleaning staff. The Reception Staff were friendly and helpful.
2.0
dated in terms of decor, fixtures and fittings, furniture, both inside and outside the room. Dated also applies to what is deemed a reasonable requirement for today's traveller .....Iron, suitcase rack, a pair of bathroom glassware, coffee (beyond the 2 sachets supplied) ....air con?
2.0
dated in terms of decor, fixtures and fittings, furniture, both inside and outside the room. Dated also applies to what is deemed a reasonable requirement for today's traveller .....Iron, suitcase rack, a pair of bathroom glassware, coffee (beyond the 2 sachets supplied) ....air con?
0.5
Smelly staff, broken furniture, no toilet brush, no toilet roll holder, shower tap broken, brown splash on the inside of the bathroom door and wall I hope it's not what I think it is, no bed lights, bins not emptied, lights not working in the corridor one of them the fire exit light (fire inspection needed) spider webs all over, dirty cups on arrival paid for 4 nights left after 3, i have stayed in hotels all over the world including third world countries but never anything like that, never again.
0.5
Smelly staff, broken furniture, no toilet brush, no toilet roll holder, shower tap broken, brown splash on the inside of the bathroom door and wall I hope it's not what I think it is, no bed lights, bins not emptied, lights not working in the corridor one of them the fire exit light (fire inspection needed) spider webs all over, dirty cups on arrival paid for 4 nights left after 3, i have stayed in hotels all over the world including third world countries but never anything like that, never again.
2.0
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly
We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
2.0
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly
We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
1.0
Massive disappointment. This hotel is a mess.
Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there.
Nothing done, despite multiple complaints.
Bathroom had no plug and no mirror. Water pressure very weak.
Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs
If this is the standard of "Best Western" things have dramatically declined.
Admittedly it was a cheap hotel but you do expect basic amenities like heating !!
1.0
Massive disappointment. This hotel is a mess.
Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there.
Nothing done, despite multiple complaints.
Bathroom had no plug and no mirror. Water pressure very weak.
Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs
If this is the standard of "Best Western" things have dramatically declined.
Admittedly it was a cheap hotel but you do expect basic amenities like heating !!
1.5
Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.
1.5
Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.
2.5
Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊
2.0
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
2.0
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
2.5
Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊
1.0
Hotel is very tired and in desperate need of a make over. Room was cold and noisy. reception tried to make it work and then left without addressing it. Pillows are horrible- unless if you like firm or extra firm pillows. The room, bathroom and overall decor just looks dated. Don’t trust the photos,
1.0
Hotel is very tired and in desperate need of a make over. Room was cold and noisy. reception tried to make it work and then left without addressing it. Pillows are horrible- unless if you like firm or extra firm pillows. The room, bathroom and overall decor just looks dated. Don’t trust the photos,
1.0
Heating turned off when it was needed between 7pm 4.30am... Making showering a freezing nightmare when you get up......
1.0
Heating turned off when it was needed between 7pm 4.30am... Making showering a freezing nightmare when you get up......
0.5
It was awful got no sleep there was a massive grinding noise all night asked to be moved at 10 at night and couldn’t and in the morning told the manager and he said the noise was unexceptable and to complain to you to get our money back
0.5
It was awful got no sleep there was a massive grinding noise all night asked to be moved at 10 at night and couldn’t and in the morning told the manager and he said the noise was unexceptable and to complain to you to get our money back
2.5
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental,
It was Very close to 🌊 Front...was Great to walk 🚶♀️ I'd definitely go back again !!!!
2.5
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental,
It was Very close to 🌊 Front...was Great to walk 🚶♀️ I'd definitely go back again !!!!
2.0
First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.
2.0
First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.
5.0
For the price that we paid for two nights - really can’t complain! Spacious room, 2 big mirrors. Decent size bed. Plenty of storage space. Friendly staff. Drinks and snacks available for purchase at reception. Great size TV in the room.
Mirror in the bathroom would be nice! Didn’t need to use the hairdryer but tested it and sounded really powerful. Could do with a couple of sockets next to the bed.
We asked for a quieter room, were given a room on the 3rd floor and I’d say it was quiet. narrow lifts so don’t think it’d be too comfortable with the luggage but plenty of space for two people. Would stay here again if we were going back to the area. Great value for money.
5.0
The staff were very welcoming and helpful. The property was clean and well lit. Will definitely be back
Good value for money.
4.0
Was nice and close to the sea
4.0
On the floor where we stayed is not suitable for wheelchair users but staff are very kind and always happy to help.
2.0
Standard of cleanliness not very good
Property needs a complete revamp
2.0
Standard of cleanliness not very good
Property needs a complete revamp
5.0
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
5.0
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
0.5
Rooms were damp, ceiling falling down, bits of the wall missing, skirting boards missing, furniture damaged, lift not working. List goes on. Terrible place. Checked in and then checked back out after an hour and found somewhere else to stay! Floor had certain stains on it. Walls was marked, bathroom door woulnt close.
0.5
Rooms were damp, ceiling falling down, bits of the wall missing, skirting boards missing, furniture damaged, lift not working. List goes on. Terrible place. Checked in and then checked back out after an hour and found somewhere else to stay! Floor had certain stains on it. Walls was marked, bathroom door woulnt close.
4.0
Lift wasn't working properly and my room was on the second floor with terrible view outside the window. Apart from this it was very spacey and clean
4.0
Lift wasn't working properly and my room was on the second floor with terrible view outside the window. Apart from this it was very spacey and clean
4.0
This hotel is in a great location for the beach and the Towner gallery (1 min walk!) The staff were so friendly and helpful. We found it a really cost effective option for a quick and easy one night stay in Eastbourne.
4.0
This hotel is in a great location for the beach and the Towner gallery (1 min walk!) The staff were so friendly and helpful. We found it a really cost effective option for a quick and easy one night stay in Eastbourne.
FAQs
How much does this hotel cost compared to others in Eastbourne?
The average price for a rental in Eastbourne is $107 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Citrus Hotel Eastbourne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Citrus Hotel Eastbourne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Citrus Hotel Eastbourne?
We found 3 amenities for this rental. This includes internet / wifi, laundry, and tv.
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