Cranbrook Hotel
Hotel in Ilford
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsInternet / Wifi, Parking and more
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About this hotel
Ilford hotel in Valentines with free parking
This smoke-free hotel features a meeting room, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
This smoke-free hotel features a meeting room, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities
Internet / Wifi
Parking
Map of Ilford
Available Rooms
Double Room
Beds not specified • 118 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Single Room
Beds not specified • 97 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Triple Room
Beds not specified • 140 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Quadruple Room, 2 Double Beds
Beds not specified • 172 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Twin Room, 2 Twin Beds
Beds not specified • 129 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
0.5
Had a nightmare by choosing this hotel. When I went for check in they said they gonna put us somewhere else which has lower rating. Cranbrook hotel could tell us before hand that we not gonna get room while I booked more than week before. First thing i asked when took us to the room is air freshener. Bed frame was broken. Disgusting experience
1.0
weather was bad and they change my hotel because in my room.was raining. the other hotel was far from the station who caused me some troubles getting around. Room was poor ..the tv not working properly and the cleaning..was poor as well..anyway they change the towels next day...andthose beds very old and bed side cover dirty. Sorry didnt take photos cause I have stay more outside than in
0.5
Horrible experience to say the least.
0.5
Horrible experience to say the least.
1.0
Very basic, wardrobe was about to fall apart and the pillows were very flat. Clean hotel and nice staff
1.0
Very basic, wardrobe was about to fall apart and the pillows were very flat. Clean hotel and nice staff
0.5
If there was a terrible score than terrible I should have used it. It is not a Hotel in my view as it looks far too worse than some of B&B or Hostels I know. It is dirty, The building you see as a “Hotel” is not the building you may sleep in. On my visit I was taken somewhere away from the main building you see on the website. I was put in a different building upstairs with no lift. No one bothered to find out whether one of us was unable to use stairs , the room carpet was stained and smelly, the bed and mattress were filthy like the one picked from street (even homeless would ask questions if was asked to use that bed), the room was too small, fan was dusty (unclean), cups and milk, tea left behind looked dusty as if no one checked or replaced them for many weeks, tiny toile and tiny shower very small for use and water was not moving in shower, BASICALLY WHAT I CAN ADVISE YOU IS AVOID THIS SO CALLED “HOTEL”
0.5
If there was a terrible score than terrible I should have used it. It is not a Hotel in my view as it looks far too worse than some of B&B or Hostels I know. It is dirty, The building you see as a “Hotel” is not the building you may sleep in. On my visit I was taken somewhere away from the main building you see on the website. I was put in a different building upstairs with no lift. No one bothered to find out whether one of us was unable to use stairs , the room carpet was stained and smelly, the bed and mattress were filthy like the one picked from street (even homeless would ask questions if was asked to use that bed), the room was too small, fan was dusty (unclean), cups and milk, tea left behind looked dusty as if no one checked or replaced them for many weeks, tiny toile and tiny shower very small for use and water was not moving in shower, BASICALLY WHAT I CAN ADVISE YOU IS AVOID THIS SO CALLED “HOTEL”
1.5
Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.
1.5
Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.
1.0
They had some water leakage in our assigned room hence moved to another Britannia Inn hote which was very unconvinced as was on 2nd floor and had to carry heavy suite cases
I will never stay in either of these hotels
1.0
They had some water leakage in our assigned room hence moved to another Britannia Inn hote which was very unconvinced as was on 2nd floor and had to carry heavy suite cases
I will never stay in either of these hotels
1.5
I would say cheap and cheerful but it wasn't cheap and they £100 charge off u for damages which I'm still waiting to get back 4 weeks later
1.5
I would say cheap and cheerful but it wasn't cheap and they £100 charge off u for damages which I'm still waiting to get back 4 weeks later
2.0
It was good but not clear
2.0
It was good but not clear
2.0
Poor cleanliness and congested room . Atleast change the floor mat.
2.0
Poor cleanliness and congested room . Atleast change the floor mat.
2.5
The rooms were clean and the service good
2.5
The rooms were clean and the service good
1.0
The room marked as B3, was across the road in a residential-looking, unmarked building, outside of the hotel, and not as advertised during the booking. Very basic, with dirty carpets, very small towels, and a tiny shower with only small handwash soap. The worst of all was the mattress with springs I could feel at the surface. Not very good sleep at all.
There are no any facilities like bar or restaurant. Just nothing but a tiny dirty room outside of the so-called hotel.
Another very annoying issue was that during the booking, I wasn't aware of the £100 pre-authorised deposit, but at check-in, a young man in the reception explained it would be released straight after check-out and I accepted it at that point.
However, at check out, a very rude woman at the reception desk said my £100 would be released in 2 weeks time.
I wasn't happy with that at all and and asked for deposit to be unlocked immediately as promised at check-in, but she wouldn't even talk about it, neither about issues related to mattress, saying there is no compensation for it. I asked for her name and position there and she very reluctantly eventually said her name was Seila and she is hotel manager.
It was a very bad experience and too bad value for the money.
I will officially make a complaint via Expedia and expect a serious compensation for the rubbish services I have paid for.
1.0
The room marked as B3, was across the road in a residential-looking, unmarked building, outside of the hotel, and not as advertised during the booking. Very basic, with dirty carpets, very small towels, and a tiny shower with only small handwash soap. The worst of all was the mattress with springs I could feel at the surface. Not very good sleep at all.
There are no any facilities like bar or restaurant. Just nothing but a tiny dirty room outside of the so-called hotel.
Another very annoying issue was that during the booking, I wasn't aware of the £100 pre-authorised deposit, but at check-in, a young man in the reception explained it would be released straight after check-out and I accepted it at that point.
However, at check out, a very rude woman at the reception desk said my £100 would be released in 2 weeks time.
I wasn't happy with that at all and and asked for deposit to be unlocked immediately as promised at check-in, but she wouldn't even talk about it, neither about issues related to mattress, saying there is no compensation for it. I asked for her name and position there and she very reluctantly eventually said her name was Seila and she is hotel manager.
It was a very bad experience and too bad value for the money.
I will officially make a complaint via Expedia and expect a serious compensation for the rubbish services I have paid for.
1.5
Room was basic but ok.
Tv wouldn’t work and I could wee quicker than the water coming out the shower.
The staff were pleasant and friendly.
1.5
Room was basic but ok.
Tv wouldn’t work and I could wee quicker than the water coming out the shower.
The staff were pleasant and friendly.
4.0
Its quiet and nice
4.0
Its quiet and nice
2.0
When I arrived, their small car park at the front was full up. The male receptionist then walked in front of my car (on the pavement) and showed me their car park behind the hotel. He then took my suitcase out of my car and took it up to my room. The next day, I went to the breakfast room and found no plates or cutlery there. So, I asked for a plate and knife and made myself two pieces of toast from the two loaves of bread I'd found in their bread bin. The following morning, I found it locked. I asked the male receptionist and he told me, I hadn't asked for breakfast when I booked it. So, I went back to my room and talked to an agent on the website who confirmed what he'd said. The receptionist then showed me the proof and told me, they'd stopped serving breakfast months ago. The next morning, I contacted the website and told the agent this. Each day, I left my key with the receptionist and picked it up on my return.
2.0
When I arrived, their small car park at the front was full up. The male receptionist then walked in front of my car (on the pavement) and showed me their car park behind the hotel. He then took my suitcase out of my car and took it up to my room. The next day, I went to the breakfast room and found no plates or cutlery there. So, I asked for a plate and knife and made myself two pieces of toast from the two loaves of bread I'd found in their bread bin. The following morning, I found it locked. I asked the male receptionist and he told me, I hadn't asked for breakfast when I booked it. So, I went back to my room and talked to an agent on the website who confirmed what he'd said. The receptionist then showed me the proof and told me, they'd stopped serving breakfast months ago. The next morning, I contacted the website and told the agent this. Each day, I left my key with the receptionist and picked it up on my return.
1.0
They dont care about the customer.
They told me to stay outside for the whole night till 3am.
1.0
They dont care about the customer.
They told me to stay outside for the whole night till 3am.
1.0
I will never go there again anymore in my life.very cheap and poor room.is not a really hotel is looking like hostel.
1.0
I will never go there again anymore in my life.very cheap and poor room.is not a really hotel is looking like hostel.
2.5
Lovely room. Nice staff. Relaxed stay
2.5
Lovely room. Nice staff. Relaxed stay
0.5
The room appeared clean at first glance, but it emitted a foul odor. Moreover, upon arrival, we were unexpectedly asked to pay additional fees, which were supposedly refundable upon check-out. Despite not staying the night, I have yet to receive the reimbursement. I reached out to them the week following our visit, and they requested my bank details for the refund. However, nearly two weeks have passed, and I am still grappling with this unexpected hidden deposit. Do not recommended
0.5
The room appeared clean at first glance, but it emitted a foul odor. Moreover, upon arrival, we were unexpectedly asked to pay additional fees, which were supposedly refundable upon check-out. Despite not staying the night, I have yet to receive the reimbursement. I reached out to them the week following our visit, and they requested my bank details for the refund. However, nearly two weeks have passed, and I am still grappling with this unexpected hidden deposit. Do not recommended
2.0
The service was worst.
2.0
The service was worst.
5.0
Very good but for parking 👎
5.0
Very good but for parking 👎
FAQs
How much does this hotel cost compared to others in Ilford?
The average price for a rental in Ilford is $108 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Cranbrook Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cranbrook Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cranbrook Hotel?
We found 2 amenities for this rental. This includes internet / wifi, and parking.
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