Not so modern or clean. Refused to open or make up sofa bed. Just provided us with the linens to do it ourselves. Otherwise nice staff.

Not so modern or clean. Refused to open or make up sofa bed. Just provided us with the linens to do it ourselves. Otherwise nice staff.

My only complaint is the morning breakfast could have a few more options, but other than that it was great.

My only complaint is the morning breakfast could have a few more options, but other than that it was great.

It was really nice. Beds were so comfortable. Very clean. Will definitely recommend it to everyone I know.

It was really nice. Beds were so comfortable. Very clean. Will definitely recommend it to everyone I know.

The staff was very courteous and helpful, they even searched to find us a pillow that was a little more firm. They have a reception dinner on Wednesday evening that was great and it included wine and beer. It was free for guests. There is an excellent restaurant right across the street from the hotel. Their free breakfast was very good also. The room was spacious and comfortable. They clean the rooms daily. There workout facility was well equipped and larger than most. I would definitely stay there again.

The staff was very courteous and helpful, they even searched to find us a pillow that was a little more firm. They have a reception dinner on Wednesday evening that was great and it included wine and beer. It was free for guests. There is an excellent restaurant right across the street from the hotel. Their free breakfast was very good also. The room was spacious and comfortable. They clean the rooms daily. There workout facility was well equipped and larger than most. I would definitely stay there again.

Clean. Super friendly staff. Nice pool. Great breakfast the next morning. Late checkout standard. Great beds. My family enjoyed it a lot.

Clean. Super friendly staff. Nice pool. Great breakfast the next morning. Late checkout standard. Great beds. My family enjoyed it a lot.

The property was very clean and beautiful. The staff checking in were very nice and welcoming, our room was spacious, the pool was clean and warm and the fire pit outside was perfect to relax around at night. There are several restaurants within walking distance or a short drive. The woman putting out breakfast in the morning was not so nice to anyone, but there were many options, and it was all very delicious. I would highly recommend it again.

The property was very clean and beautiful. The staff checking in were very nice and welcoming, our room was spacious, the pool was clean and warm and the fire pit outside was perfect to relax around at night. There are several restaurants within walking distance or a short drive. The woman putting out breakfast in the morning was not so nice to anyone, but there were many options, and it was all very delicious. I would highly recommend it again.

I made a reservation in April at the Homewood Suites by Hilton, Beachwood, OH, location for my birthday in July. The reservation process & confirmation ph calls were great. The front desk personnel via the phone were very courteous & helpful. When prompted by email/text to check-in the night before, I was not able to. Curiously, I was able to select my room, but the digital check-in & digital key options were not functioning. Upon arrival, there were guests waiting for their rooms to be readied, & I was third in line. The suite that I had reserved wasn't ready, so I was offered another one 'exactly the same'. Then the suite was changed again! It took a 'minute' to get me registered & program the room keys. Very nice front desk ladies, but slow. The main elevator was out, so it was a long walk to the rear elevator, & another long walk back to my suite. The suite was very spacious & comfortable. Having a kitchen complete with dishes & utensils was great! The cleanliness of the pullout couch pillows & mattress (stained), & the cleanliness of the master bathroom floor, was not the best. Also, the master bedroom had a big empty space in it where a comfortable chair & sidetable should have been placed. Overall, it was an enjoyable stay, but could use a little love for the nicks in the woodwork & furniture, & cleanliness. Pool & hot tub were great! Complimentary towels were a plus. Checkout was fast & easy. The family enjoyed their stay, & I would stay their again.

I made a reservation in April at the Homewood Suites by Hilton, Beachwood, OH, location for my birthday in July. The reservation process & confirmation ph calls were great. The front desk personnel via the phone were very courteous & helpful. When prompted by email/text to check-in the night before, I was not able to. Curiously, I was able to select my room, but the digital check-in & digital key options were not functioning. Upon arrival, there were guests waiting for their rooms to be readied, & I was third in line. The suite that I had reserved wasn't ready, so I was offered another one 'exactly the same'. Then the suite was changed again! It took a 'minute' to get me registered & program the room keys. Very nice front desk ladies, but slow. The main elevator was out, so it was a long walk to the rear elevator, & another long walk back to my suite. The suite was very spacious & comfortable. Having a kitchen complete with dishes & utensils was great! The cleanliness of the pullout couch pillows & mattress (stained), & the cleanliness of the master bathroom floor, was not the best. Also, the master bedroom had a big empty space in it where a comfortable chair & sidetable should have been placed. Overall, it was an enjoyable stay, but could use a little love for the nicks in the woodwork & furniture, & cleanliness. Pool & hot tub were great! Complimentary towels were a plus. Checkout was fast & easy. The family enjoyed their stay, & I would stay their again.

Wonderful stay. Beautiful room. Comfortable. CLEAN. And most importantly, extremely friendly and courteous staff!!!

Wonderful stay. Beautiful room. Comfortable. CLEAN. And most importantly, extremely friendly and courteous staff!!!

Above and beyond expectations. The staff were so lovely. Friendly. Helpful. The facilities were very nice. Rooms was spacious and clean. The gym was great. Good breakfast. I will be back.

I am really surprised after staying how well this hotel is rated. We expected more. Our room did not feel clean at all. Our side chair had huge stains all over it and needs to be replaced. We didn’t feel comfortable sitting on it. The kitchen and table surfaces were sticky in areas and did not feel clean. There was a significant amount of dust built up on the door frame between the living and sitting area. Carpet was frayed in our room and unraveling. I’m not fussy about hotels but for how much we paid we should have had a clean, well maintained room. The laundry facility was nice and I appreciated that. Overall we would not stay here again.

Above and beyond expectations. The staff were so lovely. Friendly. Helpful. The facilities were very nice. Rooms was spacious and clean. The gym was great. Good breakfast. I will be back.

I am really surprised after staying how well this hotel is rated. We expected more. Our room did not feel clean at all. Our side chair had huge stains all over it and needs to be replaced. We didn’t feel comfortable sitting on it. The kitchen and table surfaces were sticky in areas and did not feel clean. There was a significant amount of dust built up on the door frame between the living and sitting area. Carpet was frayed in our room and unraveling. I’m not fussy about hotels but for how much we paid we should have had a clean, well maintained room. The laundry facility was nice and I appreciated that. Overall we would not stay here again.

A/C did not work, we complained several times and because they were fully booked we could not change room. The hottest weekend of the year and we had no a/c.

A/C did not work, we complained several times and because they were fully booked we could not change room. The hottest weekend of the year and we had no a/c.

The staff is extremely helpful and kind. The room was spacious and clean.

The provided breakfast was exceptional in quality. The staff were incredibly friendly.

The staff is extremely helpful and kind. The room was spacious and clean.

The provided breakfast was exceptional in quality. The staff were incredibly friendly.

Nice stay

Nice stay

Had a nice river view..

Had a nice river view..

Staff was friendly and helpful. Property was clean and maintained Room could have been a little cleaner, but was not awful. A good variety offered for breakfast.

Staff was friendly and helpful. Property was clean and maintained Room could have been a little cleaner, but was not awful. A good variety offered for breakfast.